Netflix error codes $ 0027 M7121-1331-P7 $ 0027 Y $ 0027 M7111-1331-4027 $ 0027 occur when there is a problem with the browser from which you access Netflix. Netflix has also officially documented these error messages and according to them, These errors occur if the browser does not meet the requirements to play the programs or if there is incorrect data (in hiding) that they forbid you to play.
Netflix error code M7121-1331-P7
These error messages have been on the radar for quite some time and, in some cases, they also happen if the Netflix server for your geo location is down. Users can correct these error messages with minimal troubleshooting, as the problem set is quite small and requires no experience to understand.
What Causes Netflix Error Code M7121-1331-P7 and M7111-1331-4027?
As mentioned earlier, these error messages often point to problems with the browser. Some of the reasons you may experience this difficulty are:
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HTML 5 is not enabled in your browser. HTML 5 is now the latest version of HTML released and is used by almost every major player in the streaming industry.
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Chromium extensions conflict with Netflix's playback process.
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Google Chrome is broken and does not have complete installation files.
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There are bad or caching cookies that can be prevented by replay. Netflix is very strict with cookies / caching due to copyright considerations you need to be aware of.
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The Netflix server does not work. In this case, can do nothing but wait.
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Your browser is out of date. Netflix is aligned with the latest version and, if you don't have it, will not be able to transmit.
Before continuing with the solutions, make sure you have a stable internet connection with admin access on your computer account.
Solution 1: use a supported browser and enable HTML 5
It is a well known fact that Netflix only supports playback on popular browsers like Chrome, Firefox, Edge, etc. If you use a browser “not compatible” como Speed Browser, you will not be able to play videos on the platform.
HTML5 checker – Youtube
What's more, must have HTML enabled 5. HTML 5 is the newest markup language out there and is used by almost all major streaming platforms in their operations. If you have a browser that doesn't support it or you have manually disabled it, be sure to turn it on again before trying to stream again.
It should be noted that, by default, all popular browsers already have HTML enabled 5. You can check if HTML5 works by browsing the Youtube HTML5 detector.
Solution 2: disable chrome extensions
Chromium extensions are plug-in pieces of code that allow the user to extend the basic functionality of their browser.. These extensions are from review software to video downloaders. If you have Chrome extensions enabled, you may have trouble playing Netflix on your browser. We will disable them and then try to stream again.
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Open Google Chrome and enter the following address in the dialog box:
chrome://extensions
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Now switch each of them.
Web extensions: Google Chrome
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After disabling each of them, restart chrome and try to access Netflix again.
Solution 3: Check Widevine module and readjust Chrome settings
Another thing to check before fully reinstalling Chrome is to check Widevine's Content Decryption Module. This module is used globally for encryption and secure license distribution. Since Netflix allows you to stream copyrighted material, you use this module a lot in your operations.
Widevine content decryption module – Google Chrome
What's more, you should try to reset chrome history, the hiding-place, the cookies, etc. There are numerous cases where there is erroneous data stored in the modules restricting the platform to play videos successfully. After cleaning everything, restart chrome and check if the error message is gone.
You can follow the steps to perform both tasks by referring to our article How to fix Netflix error M7703-1003.
Solution 4: update / reinstale Chrome
If all the above methods don't work, you should check if there is an update available for Chrome. If there is, update the browser immediately and after restarting the computer, try accessing Netflix again.
If you already have an updated version, you must reinstall the browser completely. Your installation may be corrupted and can only be resolved by reinstalling everything. When reinstalling Chrome, try to access Netflix without syncing your user. In this way we can rule out if there is a problem of $ 0027Username $ 0027.
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Press Windows + R, type »appwiz. cpl »in the dialog box and hit Enter.
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Once in the application manager, look for the entrance “Google Chrome”, right-click and select
Uninstall Google Chrome
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Restart your computer and navigate to the official Chrome website. Download the latest version in an accessible place and install it. After installation, check if the error message has been removed.
Solution 5: check server status
If all the above methods don't work, you need to check if the Netflix server is up and running. There have been some cases in the past where the error message occurred when the server was offline and could not be accessed.
Netflix server status
To check the status of the server, you can visit the official Netflix website or search for information in different forums or communities. You can get an idea by looking at the different messages from other users.