Some Windows users encounter activation error 0xc004c060 when trying to activate Windows 10 or when trying to activate an Office suite. This error code means that Microsoft perceives the product key as $ 0027 and it is no longer valid as $ 0027.
Activation error 0xc004c060
However, the vast majority of affected users face these issues with licenses that have been verified as valid.
If you encounter this error, get started by simply running the activation troubleshooter and see if your operating system can fix the problem automatically.
However, in case you run into this problem when trying to activate Windows 10 PRO on a computer that came with a previous HOME activation license, you will need to override the current license key using a series of CMD commands.
But note that if you bought the key from an unauthorized seller, Microsoft could have remotely deactivated it because it was stolen or obtained fraudulently. In this case, you can try to get your money back by contacting the seller and requesting a refund.
In case you have brought the license key from the official channels, contact Microsoft support team and ask them to activate the key remotely.
Method 1: Run the activation troubleshooter (if appropriate)
It turns out that if you run into the problem while trying to activate a Windows key 10, the operating system may be able to fix it automatically. Windows 10 includes several different repair strategies that will be applied automatically in case a familiar scenario is discovered.
If the particular problem is due to some kind of license description, running the Windows activation troubleshooter should allow you to resolve the issue automatically. This utility contains a selection of automated repair strategies that your operating system can implement in case a familiar scenario is discovered.
Some affected users who also encountered this issue reported that this operation ended up activating their Windows license 10 automatically.
Follow the instructions below and see if this method ends up fixing the activation error 0xc004c060:
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Open a Run dialog box and press the Windows key + R. Later, scribe $ 0027 ms-settings: activation $ 0027 and press Enter to open the Activation tab of the Settings screen.
Access the activation troubleshooter -
Once you are inside the Activation tab, move to the right section of the screen and find the Activation section (bottom of screen).
Access to activation troubleshootingNote: Please note that this section will only be available in case your Windows license 10 is not activated.
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Wait for the utility to open and then wait for the initial scan to complete. If a recognizable scene is found, will automatically recommend a solution that should fix the problem. If this happens, click Apply this solution to apply it and fix the problem.
Apply this solution -
Once the solution has been successfully implemented, restart your computer and see if the problem is resolved on the next system startup.
In case the activation keeps failing with the same error 0xc004c060, scroll down to the next possible solution below.
Method 2: Activation via SLMR (if appropriate)
In case you see error 0xc004c060 when trying to activate Windows 10 PRO after using a Home license, and is 100% sure your Windows license 10 It is valid, you may end up seeing this error as your BIOS still uses the Home license key. .
This problem is very common in cases where the user brought in a pre-activated Windows Home computer before applying a different license key.
If this scenario applies to your current situation, you should be able to fix the problem by aborting activation with a series of commands entered at an elevated command prompt. Here is a quick guide with what to do:
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Open a Run dialog box by pressing the Windows key + R. Later, scribe $ 0027cmd $ 0027 in the text box and press Ctrl + Shift + Enter to open a Run dialog. When prompted UAC (User account control), click Yes to grant administrative privileges.
Open the Open dialog -
Once you're inside the elevated command prompt, type the following commands and hit Enter after each one to change the currently used license key to a different one:
slmgr / ipk * License key * slmgr / ato
Note: Note that the * Licence key * it's just a placeholder, so replace it with the new license key you are trying to activate.
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After the command is successfully processed, restart your computer and see if the change takes effect on the next computer startup.
In case this scenario was not applicable or the procedure led to the same error 0xc004c060, scroll down to the next possible solution below.
Method 3: contact the license provider
If none of the above methods have solved your problem, the only viable solution left is to contact the seller and request a refund of your product key (if appropriate). Please note that if you brought the product key for Windows or Office separately from the software, the key has likely been stolen or obtained fraudulently and its use has since been blocked.
Public digital marketplaces that sell license keys are full of vendors offering stolen or abused Microsoft products, so avoid them if possible.
The most common cause that will end up causing the 0xc004c060 error is a product key that is being sold even though it is not authorized for resale (most commonly with promotional media and original equipment reinstallation media).
Method 4: contact Microsoft technical support
If none of the above methods have worked for you and you are sure you have purchased your license directly from Microsoft (or from an authorized reseller), your last resort should be to contact a Microsoft agent and ask them to activate the remote license key form. .
Whenever I check the details, if you made the purchase from them (or to an authorized reseller) they will activate it remotely.
There are several ways to do this, but the quickest way to contact Microsoft's support team is through the region-specific toll-free number you are in.
Check out this list (here) Microsoft country-specific phone numbers. However, note that, depending on the region and the time you are calling, you may need to wait a couple of hours before a live agent calls.
Once assigned to a human, you will be asked several security questions to confirm that you are the owner of the license key. If you pass the verifications, you will be able to activate your Windows build remotely.
