▷ How do I fix the error code “WS-37403-7” and PlayStation 4?

PlayStation 4 is one of the most popular game consoles developed and distributed by Sony Interactive Entertainment. It has a player base of over 80 millions of people due to its incredible exclusives and smooth gameplay. Recently, there have been many reports about the bug “WS-37403-7” and PlayStation 4 which prevents user from logging into PS4 account.

Error WS-37403-7 en PS4

What causes the error code “WS-37403-7” and PS4?

After receiving numerous reports from various users, we decided to investigate the problem and came up with a set of solutions that fixed it for most of our users. What's more, We investigated the reasons why this issue is triggered and they are listed below.

• Maintenance interruption: PS4 occasionally receives updates from Sony that include various bug fixes and new features.. However, every time these updates are released, the servers also suffer a brief maintenance outage due to the PS4 network connectivity may be temporarily disabled and the error may be triggered.

• Outdated software: in some cases, a PS4 update may have been released and your console has not been updated due to the error. PS4 must be updated with the latest software in order to connect and play.

• Correct DNS configuration: The DNS settings may not have been entered correctly because the console is having trouble connecting to the network. It is important that PS4 can establish a secure and stable connection with the servers in order for it to function properly..

Now that you understand the nature of the problem, we will look for solutions. Be sure to implement them in the specific order in which they are presented.

Solution 1: change DNS settings

It is important that the correct DNS settings have been implemented in the PS4 settings. Sometimes, a certain DNS configuration may not work with the console. Therefore, in this step, we will change the DNS settings to fix the problem. For that:

1. Click on »OK» and select »Update«.

2. If the console still can't connect, go back to main menu.

3. Go to »Settings» and select »Network«.

4. Click on the »Internet connection test» option and wait for the test to finish. Clicking on the Internet Connection Test option

5. Make sure the results of “Get IP address” Y “Internet connection” be correct.

6. The network login option may display “Failed” or the error code.

7. Return to the network configuration page.

8. Select «Configure Internet connection» and click on the »Personalize« option.. Click the Configure Internet Connection option

9. Select »Automatic» for IP address configuration and »Do not specify» for DHCP hostname.

10. Click »Manual» for DNS configuration.

11. Click on »Main address» and enter »1.1.1.1«.

12. Click on »Secondary Address» and enter »1.0.0.1«. Enter the primary and secondary DNS for the console

13. Click »Next» and see if the problem is solved.

Solution 2: update playstation

In some cases, An update for the console may have been released during a session and the console may not have been updated to the latest version of the software. If the console has not been updated, you may have trouble connecting to the network. Therefore, in this step, we will manually update the console to the latest version.

1. Shut down the PS4 from settings.

2. Press and hold the »Power» button on the console until you hear »Two» beeps. Power buttons on PS4

3. The console will display »Connect Dualshock 4 with a USB cable and press the PS «button. Connect the Dualshock 4 with a USB cable and press the PS message on the screen

4. Connect the controller with a USB cable and press the button »PS«.

5. Click on the option »Update system software» and select the button »Update via Internet«. Selecting the Update System Software option

6. Click »Next» if a system update is available.

7. Once the update is installed, Navigate again and select the option »Restart PS4«.

8. Check if the problem persists.