▷ Bug fixed “Internet may not be available” on Android devices

The error »Internet may not be available» in Android is shown every time the user connects to the Internet and this is usually due to an error in the configuration of the network that the mobile is using to connect to the Internet. It can also be due to incorrect DNS settings.

Internet may not be available

What causes the error “Internet may not be available” in Android?

We find that the underlying causes are:

• DHCP: in DHCP connection mode, the phone automatically detects certain settings and uses them to connect to the internet. However, sometimes this can fail and the phone may not be able to automatically detect the proper settings.

• DNS configuration: DNS settings are crucial to establish a connection to a website. Now, there are many DNS servers that you can use to connect to a website and if the website blocks these DNS servers, the connection will also be blocked.

• Upgrades: in some cases, your phone may have important updates that need to be installed before the Wi-Fi connection is established again.

• Application interference: It is possible that another application is interfering with the Wi-Fi functionality of the mobile so the error is being triggered. Some applications can be very unreliable and cause this error.

• Wrong configuration: when you connect to a Wifi router, assigns you a specific IP address and certain DNS settings. By default, this setting is configured to run Wi-Fi connection in mode “DHCP”, which means the IP address does not stay the same and keeps changing. The configuration becomes invalid if the IP address changes, so the router does not allow you to connect to the Wi-Fi network. Certain DNS and IP configuration settings must be changed to change this problem.

before continuing: make sure to forget the Wi-Fi network once and restart the phone.

Solution 1: change DHCP mode

As the error is due to incorrect detection of Wifi settings, we will manually change some settings and then check if the problem is solved. For that:

1. Drag down the notification panel and click the settings icon.

2. Select option “Wireless connections and networks” and click “Wifi”.

3. Press and hold the Wi-Fi connection you are trying to connect to.

4. Select the button “Modify network” and press the button “Show advanced options”. Long press on the Wifi to which we are connected and press the Modify Network option

5. Click on the option “IP configuration” and select the option “Static”. To select “Static” in IP settings

6. Navigate down and click on the option “DNS 1”.

7. Please enter “8.8.8.8” as the first DNS address and then click the option “DNS 2”.

8. Please enter “8.8.4.4” as the second DNS address.

9. Click on “Keep” and try connecting to Wi-Fi.

10. Check if the problem persists

Solution 2: check for updates

In some cases, an available update could prevent you from connecting to a Wi-Fi network. Therefore, It is recommended to activate the mobile data and continue with the solution indicated below.

1. Drag the notification panel and tap the icon “Setting”. Dragging the notification panel and pressing the option “Setting”

2. Move to down, click the option “System” and select the button “Software update”. Tapping the option “Software update”

3. Click the button “Search for updates” and wait for the mobile to complete the verification process.

4. Click the button “download and install” once available.

5. Wait for the update to download and install.

6. Check if the problem persists.

Solution 3: wipe cache partition

It is possible that the cache stored by a certain application is preventing the Wifi from being able to connect. Therefore, in this step, we will wipe the cache partition. For that:

1. Hold down the button “Switched on” and select the button “Delete” to turn off the mobile.

2. Hold the button “Switched on” + “Lower volume” to turn it on. Button orientation

3. Wait for the mobile to turn on and the logo appears.

4. Leave button “Switched on” on mobile developers logo and button “Lower volume” when the “Android logo”.

5. Use la tecla “Lower volume” to navigate the list and highlight the option “Wipe cache partition”. Highlight the option “Wipe cache partition” and press the power button

6. Use the key “Switched on” to select the option and wait for the cache to clear.

7. Once the cache is cleared, highlight and choose option “Restart” and wait for the phone to reboot.

8. Check if the problem persists after reboot.

Solution 4: Safe Mode

In some cases, a background application or service can prevent the phone from accessing Wi-Fi. Therefore, in this step, we will launch the phone in safe mode to fix this problem. For that:

1. Press and hold the «Power» button.

2. Hold down the option “Off” when it shows. Pressing the off button

3. Select option “Start in safe mode”. Pressing the "Safe Mode" option to start the device in Safe Mode

4. The phone will restart now, check if Wifi connects in safe mode.

5. If so, start off by enabling the apps one by one and see which one causes the error to return.

6. Remove the problematic app or update it to fix this problem.