It is quite common that when you try to make a call, see a popup that says “Network not available”. If you had this problem, or it happens constantly, makes you wonder why I'm not getting calls on my phone. You don't need to be alarmed, since we will show you the reasons why this happens to you, and the options you can apply to solve this problem.
One basic concept you should know about is how a phone signal travels. Cell phones depend on radio waves, which makes them need to be within range of an antenna or base station to communicate. The closer you are to a base station, the better the signal you will have to communicate.
These base stations are usually well supplied in urban areas, but they are far from a gas station. It is not the only reason why you may have problems with the signal. O “Network not available” appears on your device. To better explain this doubt, We will show you the most frequent causes of these situations and their possible solutions.
Possible solutions to the network not available on my cell phone
The first step in finding a solution to the problem of lack of telephone service or signal is identify the origin of it. Then, What do i do if i don't have coverage or signal? Well, the specific answer to this question is anchored to the particular origin of the question on your mobile device. Therefore, You can use any of the following solutions to end the lack of signal on your mobile device.
Check that everything is fine on our phone.
The first step we must follow is to check that everything is correct with our phone, checking that we have deactivated airplane mode, check that the SIM card is not misplaced or has a fault.
Restart your cell phone
Although this procedure may seem simple, It is one of the most effective in situations of lack of service in the device's mobile network. To restart your phone you just have to momentarily press the 'Off button’ respective on your mobile and select the option 'Restart'.
When you restart your phone, data that was previously stored in the device's RAM memory is erased. So starting over processes run correctly and you can fix any error that was interfering with the correct access to the mobile network or also with the data service of the device.
Clean the SIM card
Dirt on the SIM card prevents your mobile device from making an adequate reading of it and therefore presents failures in the provision of the telephone network service. To clean the SIM card you must carefully remove it from the device, preferably when you have turned it off, Y rub gently with a dry tissue Made of soft, lint-free fabric on the surface of the card.
Later, you should moisten a swab with alcohol and clean carefully with it. the surface of the gold contacts SIM card, to remove any rust particles, dust or other impregnated material that may be interfering with the SIM reading. When it's over, you can re-insert the card into your device and check the effectiveness of the procedure.
Check area coverage
It is common to go through areas where coverage is nil or precarious, These zones are often referred to as dead signal zones.. The answer to this problem may vary depending on the type of dead zone referenced.
On the other hand, since the problem of the lack of service of the telephone network, when staying in specific places, not subject to mobile phone failure or errors in your system, the answer to this problem is anchored in prevention rather than immediate action by the user.
If you are in a dead coverage zone within a city, like an elevator, a basement or a tunnel, you should be careful when taking any important action that requires a signal. before entering these areas, so you don't have to worry as long as you have no signal for a while.
Fixing signal loss in a city dead zone is easy to avoid or suffer a bit. Despite this, This term is most significant when it refers to a rural area where it will be practically impossible to get a signal. One more time, We suggest you make a call or send any highly relevant message before entering a rural area without a telephone line.
Overloaded phone lines
This being an aspect that escapes the hands of mobile service users, it is valid to present a potential solution to it, added to possible cases in which the lack of service is due to rainy weather. One aspect we have to pay attention to is that At the same time from the phone lines, You have internet.
There are services on the Internet where it is possible to obtain a virtual telephone number, which can be used to make a call in scenarios where the phone lines are temporarily overloaded. Solo You must get an establishment with free WiFi to use this solution or have other platforms for quick communication. One of the best applications to do this is Google Voice.
Contact an operator
It is essential to inform the operator with which you are affiliated about the inconveniences that your device presents in order to determine a satisfactory connection with the respective network.. Especially if you have checked the status of your SIM card on another device and the solution is still negative.
Access the point of contact of your mobile web server from another phone or from the server's web platform to inform them of the lack of service on their SIM card. The respective operator must present a prompt solution to the lack of signal or must provide you with another SIM card if the problem is specific to your service..
Check the possible causes that you should pay attention to
There are several reasons why you might have this problem on your mobile device, starting with due to human error including situations that are totally beyond the responsibility of the user. Then, You can examine some of the reasons that most often make a mobile device appear out of order.
Neglect of oneself
We will start by mentioning some reasons caused by the user's own carelessness, generally caused by an unintended action. Some of these causes are:
- It is commonly airplane mode activated without direct user, as a result of an accident and that prevents access to any telephone network.
- You have the SIM card inserted incorrectly or it is damaged, which makes it impossible for you to communicate through a telephone balance.
Check the line status
Sometimes, the failure of the telephone service on cell phones is due to the fact that the service has been suspended for any non-payment of the same or due to an error made by the service provider. So, it is prudent to verify that the line is activated and that the status of the service payments is kept up to date.
Check coverage
Areas without connection to a telephone network, no coverage or no signal generally refer to places where mobile phones cannot enter a base station. Depending on the location, phones may have different reasons for no signal, as interference from buildings, natural formations or trees that interfere with the telephone signal.
Some examples of dead zones can be tunnels, elevators, basements, areas with high density of forest or places far from a base station of the respective network server. In situations of this type it is very likely that difficulties maintaining good coverage, even though in general it is not directly available of any kind.
Overloaded phone lines
Base stations have some capacity that they can support, so that, even though it's quite big, if a large number of people make calls at the same time, quality of service may be affected. Weather the line is congested.
As usual, this does not happen very often and is only limited to specific seasons of national celebrations, like New Years or Christmas.
Is the SIM card good or damaged??
The lack of service coverage can also be a consequence of the deterioration of the SIM card of the respective mobile device. The SIM card is usually quite sensitive to forced manipulation by users, resulting in a damaged SIM.
The best option to check the good condition of a SIM card and make sure it works, it is enter it on a different mobile device and check the status of coverage. If you maintain access to telephone service, no damage to the SIM, but the problem lies in the device slot or the way the SIM card had been previously inserted.
Opposite case, the SIM is damaged and the best option is get a new card with the telephony server of your choice.
What to do if my cell phone recognizes the chip but has no signal?
In this circumstance you must go check the status of your SIM card and the respective slot on the device. If you have inserted your SIM in another mobile device and have no problem getting a signal, then the source of the problem is in the phone slot. In this circumstance, you need to take your device in for service to have the SIM card slot repaired.
On the other hand, if the SIM card is recognized by the other device but still does not acquire coverage, The SIM card may be damaged or disabled. You must contact your telephone company; either to restore service or to get a new SIM.
Another alternative you can go to is: ‘Reset network settings’ manually. In the case of an Android mobile device, you must enter ‘Wireless and networks’ in the 'Settings' menu; then enter the option ‘Mobile networks’, ‘Access point names’ and finally 'Restore default values'.
On an iPhone device, go to 'Settings', ‘General’ and later to ‘Reset network configuration’.
What companies allow you to report an unserved location?
The option that makes it possible to send a location when the device is not within the service area or with coverage, is exclusively enabled for emergency services platforms. At the same time, reporting a location to emergency services is an alternative that is usually previously activated on each mobile device, so that It does not depend on any telephone company In particular.
In case you want to check the current status of this service, You must enter the option ‘Location’ within the 'Settings' menu. Then select ‘location services for emergencies’ and finally activate the option 'Send DLS location’.
How can you communicate with an operator if you don't have a signal?
If you don't have another mobile device at your fingertips, Another alternative to contact the operator with which you are affiliated is through the online platform Of the same. At this time, most of the companies that provide telephone services have a customer service section on their web pages.
At the same time of this service through web platforms, the operators have mobile apps that your users can download. In the same way, on these platforms, customer service and restoration of services is generally fast and efficient.
