WhatsApp has become the most used instant messaging application worldwide, the number of users exceeds 2 billion. Something that should not surprise us in this technological age, where the use of these digital services has become a necessity; However, there are many problems reported with the application; For it, the platform has a page of technical support or help center.
In this article we will help you solve one of the most common problems: Why does WhatsApp not work with WiFi or mobile data and I have Internet? But first there are some things we need to know.
WhatsApp Compatible Devices
At this time WhatsApp is not compatible with the following operating systems: iPhone iOS 6, iOS 7 or earlier and Android versions 2.3.7 or earlier. This has been the case since 2016, and every year more versions are added to the list. But do not be discouraged at the end of the article I will tell you what to do if your mobile is very old.
So to continue enjoying your services, check your device, some of the recommended operating systems to use WhatsApp this year 2021 son: Android OS 4.0.3 or newer versions, iPhone iOS 9 or newer. If you are sure that your mobile has an operating system compatible with WhatsApp and you continue to have connection problems, let's see what you can do.
Solution to connection problems
First, check your wifi network router (turn it off and on again) Y do not forget to activate the WiFi option on your phone. Try to connect your mobile device to another WiFi network that is available, sometimes it happens that we need to contact the network administrator, as some are configured to block or limit user access. If the problem persists, try next step.
Check that your mobile data connection is active, something as simple as this could cause us this problem. How do we do it? Go to the settings option / connections / data usage / Mobile data / Activate. Another option is to verify that the background data option is selected in: Setting / Applications / WhatsApp / Mobile data.
Another very effective option and one of the fastest is restart your device (turn it off and on again) or if you want to activate and deactivate the airplane mode option in settings / connections / airplane mode. With these recommendations you should have managed to solve your problem. If so, tell us with which option you managed to solve the connection problem.
What if the problem persists? could you try the following: downloading the most recent version of WhatsApp remember that the application is always being updated and we tend to ignore this fact that later brings us this type of inconvenience, paying attention to update notices will save us a headache.
You could also update your device's operating system (Android) to the latest version, remembering that this is essential for the correct operation of the application with both WiFi and mobile data. If your mobile device, that of a relative or friend is very old or very old You will be interested to know that there is a version of WhatsApp java for Nokia, Samsung o LG. Therefore, you can enjoy the app even if your device is not so modern.
And if after all you realize that if you had an internet connection, but WhatsApp messages do not ring or arrive only after you open it, because that is another very common problem, but that has a solution in our blog, you will know the answer, do not hesitate to visit us and learn some tricks that WhatsApp brings for you.
