When we talk about Facebook we refer to an application that has been designed and increasingly improved to meet the needs of users who are always active. And this is a social network that was created for the purpose of keep in constant contact with friends and family from anywhere in the world.
This interesting social network was created in 2004, to maintain communications with Harvard students, but today he maintains communications with more of 2.700 million users. And as a basis for believing in this in the impact it had on the world, making it the 3rd most visited web portal and the most downloaded application.
Then, All this has allowed the developers of this social network to seek to update it again and again to make improvements to the platform. That is why, in this post we will talk a little about the different functions that Facebook has provided your most active users and how we can fix one of these common problems.
Main functions that Facebook offers its users
Facebook is a social network that you can use from the web browser as well as from the mobile application that they have available, for this you just have to create an account on Facebook. The main function of Facebook is to be able to search and make friends anywhere in the world, you just have to choose the option 'Add my friends'.
On the other hand, you can interact with all posts and status updates shared by people you've added as friends, and you can comment or like them. And since Facebook has the function of creating groups, You can be part of any of them that are on topics that interest you.
For most children, and even for adults, Facebook platform has many games that you can participate in together with your friends and share results with them. At the same time, as a new feature, you can make payments through the function of ‘Facebook payment’, where you can add a payment method, like Paypal.
At the same time, if you have a business, Facebook is a good tool to make yourself known in the market within the area where you live or elsewhere. Or if you just want to market a product or artifact, Marketplace feature on Facebook will make your job easier by showing the post to millions of people.
Now, many users on certain occasions have had trouble signing in or logging in to Facebook With your personal account, the truth is that this is a common obstacle. Then, now we will briefly explain why this problem usually occurs and what you can do to fix it with a few easy steps.
Why can't you login to your account or log in to Facebook?
Generally, this is an obstacle presented by some error or incorrect information in your data to log in, as password or email. In the event that the platform reports that the problem is due to entering an incorrect password, the answer is simple and you can fix it instantly.
Possible solutions for the message 'you cannot log into your account’
It is very likely that you do not remember the email you entered to create your Facebook, you could enter the account using your phone number that you have linked. Although, it could happen that you have not linked a phone number to your account, therefore to remember the email, tell a friend to see the profile information.
If the problem persists when adding your data, it may be due to an obstacle with your internet connection that you should check before trying. Then, the answer so that the recovery procedure of your account does not become so annoying if you forget some detail of it, it is always keep your data up to date.
Verify that the Facebook service is not down
Usually, access to certain platforms or social networks is affected by the fact that it is out of service; In other words the server is down and not working properly. Facebook, like Instagram and WhatsApp, it is also affected by this situation.
If you see that the problem continues, it is feasible that the Facebook is down, so in that case the answer is to be patient and wait for it to be resolved. Even though there are several alternatives to know if the Facebook server is down, the most common is go to Twitter and search with the hashtag #FacebookDown; there you can see the user's report in real time about the situation. At the same time of this, you can visit various websites that will provide you with timely information.
Among the most prominent for their confidentiality and veracity are Outage report, The service does not work? Y, fall detector; all of them have the purpose of informing when the server of a social network is down; To verify, enter any of these websites and go to the Facebook tab, here you will have information from a good source; You will also see a graph with the complaints in the last minutes and the location of the problems.
Recover and change the password of your Facebook account
To recover your password, Facebook simplifies the procedure a bit; here we will show you what you should do to be able to recover and change it easily.
The first thing you should do is enter Facebook from your PC or mobile device; pretend to login and go to the part just below the bar to login; there it gives you an option that indicates 'Did you forget your password?’, click here and it will direct you to a tab where you need to enter the phone number.
After entering the number, will load the page and select one of the two options to receive a code; It can be the number you have registered or the email you have on Facebook. Once the option has been selected and the code obtained, you enter it there and voila, your Facebook account will open.
Now, so you can change the password when you have access again is much easier; To start you must be on the Facebook home page, from there you must go to the settings (three horizontal lines in the upper right corner). Being already at this point, you are looking for the alternative that says ‘Security and login’.
While i'm there, multiple options will appear; you slide the screen a little to go down and choose the one that indicates 'change Password'. You put the current password, then the new one and confirm it in the following box; In conclusion, click on 'save changes’ and ready, that will be the new password for you to enter your Facebook.
Update and correct your personal data on Facebook
This can be of great help to many Facebook users., since by keeping your information and data up to date it is very unlikely that you will lose access to your accounts. Thus, We suggest that once you have made a change to your information on this social network, like the phone number, email, password, etc; save it and write in an agenda or a place where only you know how to easily search and find.
Trusted contacts are a new functionality incorporated into the Facebook application; Consists, as the name suggests, in choosing from your list of friends those you trust the most so that help you in case you lose access on your bill.
To designate them you have to go to the menu (three horizontal bars in the upper right corner); you go to configuration and then security and login. This time you must look for the option ‘Choose between three and five friends to contact if you lose access to your account’; Click edit and all your friends will be added.
You select between a minimum of three and a maximum of five friends, then you click save changes and that's it. These contacts will receive the notification that you have added them to trust and; In case of not being able to enter your Facebook, write to one of them and they will send you a unique url to restore access.
Can my account be disabled?
Facebook on several occasions tends to disable some accounts for certain reasons that violate its internal policies and regulations. To confirm if your access is disabled, You just have to try to log in and you will automatically receive a message indicating that this is the case. Below we will give you a list of the possible causes of this problem:
- User registration and false or inappropriate name
- Trying to steal someone else's identity
- Share content restricted by application rules.
- Participate in conversations for inappropriate purposes, as harassment, kidnapping, advertising and others.
- Having behavior on the social network repudiated by Facebook policies.
Has my Facebook account been hacked or stolen??
Nowadays it is very common for Facebook accounts to be stolen or hacked; For this reason, you should look for alternatives that help you increase security and protect your access more. Limiting the entry of third parties, that is why we will give you some very useful tips that you can apply.
How to enable two-step authentication
If you are one of the users who like maintain a high degree of protection in regards to your Facebook account; We suggest you start activating two-step authentication, which allows you to have greater security and confidence when entering your account. To run it, follow these steps:
- Go to your Facebook home, find the menu and select settings
- Then you must select in security and log in
- Once there, scroll down a bit and click 'edit’ which appears right next to two-step authentication
- Here you must select one of the three alternatives: physical key, text messages (SMS), Authentication app and you're done, click save changes and it will be activated
The most common is the application, where Facebook recommends you Google or Duo Mobile Authenticator; only QR codes are generated to scan and voila; On the other hand, texting is easy; since you will receive one with a code to authenticate that it is you who accessed the account and; no code is needed with the security key.
Contact the Facebook service as a last option
If you suspect or have evidence that a stranger has seized your account, you must report it directly to Facebook. But first, confirm that it is so; In other words, if you try to enter and do not accept the password; if the date of birth has been changed, the phone number or any other personal information; Also if you make publications that you do not do regularly or add contacts that you do not know.
Once this is verified, you must go to your account and go to the menu in the upper right corner; there you choose the option to 'send comments to Facebook'; You select in the first alternative, In the area to select you enter the login and describe in the comment the problem you are presenting. You can add a video or a screenshot to strengthen the comment and receive immediate attention.
Another alternative is ccontact them through other platforms such as WhatsApp, Instagram o Twitter; You leave a message about the problem you have and send it. They will respond within days of posting the complaint..
