The term non-consensual portability generates doubts among users of mobile devices. Understanding this, we consider it pertinent to know it, thus, We teach you in detail what you should know about non-consensual portability.
Definition of non-consensual portability
To start, before explaining what non-consensual portability is, the best thing is that you understand what is the concept of portability. For this case, portability is understood as the user's right to keep their phone number even when they change service provider. This applies to landline or mobile phone numbers; you may switch portability so you can check how the procedure is going.
On the other hand, non-consensual portability occurs when you receive a code called PIN accompanied by a call, without you having requested the change phone company or provider. It should be noted that although portability is a right in this circumstance the user is being the victim of fraud, therefore it is essential to know how to proceed.
How do you know that a portability fraud is being generated?
Although technology has served to facilitate the user's life, It has also become a very easy to use means to be scammed and even the networks serve as a mechanism for the offender to commit their crimes. Then, It is convenient that you know how to protect yourself from these frauds in WhatsApp.
In addition, non-consensual portability fraud uses these means and it is even possible that you receive a phone call, so you must be very attentive by all possible means. In this same line, the first red flag to acknowledge is the contact call that you will receive from some of the so-called authorized agents who work for your utility company.
For this case, if you have not requested to send the PIN code to change service provider, do not continue with the call, should hang up the phone automatically; since the scammer will try to convince you and will give you a thousand reasons to change company, Y all with the intention of handing over the PIN. If you are being a victim of this fraud and you have not yet sent the PIN for the portability code, you will need to do the following.
- Ignore and delete a message that will arrive with a PIN.
- At the same time, do not provide this code to no phone company.
- Do not read the code, much less lend your phone.
How to avoid non-consensual portability
Certain basic measurements can help prevent unauthorized portability. Please apply the following methods to avoid falling victim to this problem.
- Lock your device: It is very important that you have your mobile locked with a pattern / password or any other security system so that no one can enter the cell phone.
- Ignore unofficial messages: If you receive a message about the change of number or requesting your information, ignorant. Telephone companies rarely communicate through these means.
- Don't let anyone touch your mobile: Fraud can also happen in person, you have every right to refuse someone to use your device. Actually, avoid leaving your device in the hands of strangers at all costs.
Beware of a robbery: In the event that you are robbed, notify the phone company immediately, in this way they can block your phone number and thus prevent fraud from being carried out with it.
Be careful if you receive a message with important information: In the event that you receive an important and relevant message such as the PIN, immediately contact the company providing your services.
I was a victim of non-consensual portability, What I can do?
Being a victim of non-consensual portability is very equivalent to being the subject of Internet banking scams; In other words you can avoid it if you are alert. Despite this, if these criminals have already affected you, you don't feel bad, since they are organized groups that have been carrying out these fraudulent acts for some time.
The ideal in these cases is to inform the competent authorities what happened and quickly show to an authorized center from your service provider; Today you will also find phone numbers that are available to users to report this type of fraud.
It should be noted that it is extremely important that you solve or clarify these types of scams quickly, since in this way you can avoid contracting debts that are generated when breaking the relationship in the middle of an income plan. This action is so delicate that it could take you to the credit bureau.
In addition, in several cases when making the complaint or informing in time, the telephone company will be able to process the incident and avoid unnecessary debts, and there are even cases in which the The supplier manages to reestablish the line to the customer without major inconveniences..
Therefore, do not forget to make the claim for any reason, and even before a suspicious origin call; Remember whatever the case, by giving information about your data to scammers, you stay vulnerable, being ideal that the authorities or entities are aware of what happened.
