Can I make a return on Ebay? How can I get my money back after a refund? What can I do to receive a refund for my purchase? What steps should I follow to return an item on Ebay??
Buying on Ebay is extremely simple and provides several benefits, thanks to the speed and security of the site. Ebay has a wide variety of items of all kinds, size and color. So it is positioned as one of the best sites for make purchases online.
However, In some cases it may be that an item or product purchased arrives damaged, faulty or not as expected, in this case it is possible to make a refund and get the money deposited.
In some cases, the refund can range from a partial refund to a full refund. In case you don't know how make returns on Ebay and request a refund, Today at miracomosehace we explain how to do it.
Can I make a return on Ebay?
If you have logged in to Ebay and have made the purchase of an item, but it doesn't match what I expected, is damaged, faulty or does not match its description, you can make a return Request money back.
On Ebay it is important before making any purchase, check if the seller makes returns. In the event that the purchase clause is stipulated Since there are no refunds, it will be more difficult to get a refund.
There are several sellers on Ebay They offer a money back service for the item. However, It is important to verify the time in which you can request the return or refund and the payment mechanisms through which you can obtain.
How to request a return on Ebay
The first step to make a return on the Ebay platform is to enter your online account, so if you cannot enter your Ebay account you will not be able to do the same. Once you are in your account you must go to your purchase history.
To enter the history of your purchases on Ebay you must go to your profile section and click on settings and then press “Shopping history”. Or you can enter directly from the application by pressing the drop-down menu found in the corner of the screen.
In your purchase history you must select the item that you received and with which you are not satisfied. Along with this must The option will appear “Return this item”.
To continue with the process, You must fill in a form in which you explain the reason that led to the return. In the event that the item you have received is in poor condition, faulty or does not match the description in the sales post, You can add 10 photos of it.
Once you have completed the form you must click Submit. You can track your case in the section “Status of requests”.
On Ebay it is possible to pay with paypal, generally when making payments through this platform it is possible to obtain a refund through it.
Ebay is definitely the the best ally when making sales from consumer to consumer. It also has a great positioning in the market, and a very useful internationalization in terms of diversity. Offer your consumers, in the same way, various forms of payment. And besides this, has a fairly effective security when carrying out any type of transaction. Your synergies with other types of sellers, is a favorite among users, since it allows greater interaction when making a purchase – sale.
How can I get my money back on Ebay?
If the product you got was not the one you had in mind Ebay bring you the refund option, which makes it a fairly complete and secure page for its users. Thanks to that, It has had a great boom in recent years due to its agility in solving the problems presented by the user. Logistics facilities, if this is one of its essential characteristics and with greater weight before the competition. However, this process may take a few days, but here you will learn how to do it step by step.
Later fill in the return form on Ebay, the seller has 3 business days to respond to the form. The seller's response on Ebay will depend on the reason for the return of the item.
How long does Ebay take to make a refund?
If the return process is approved, will have 10 business days to return the item to your seller.
In the 2 days after receipt of the returned item, the seller can refund the item as agreed. In case the refund It was done through the Paypal platform. this may take between 3 Y 5 days.
If you paid for the item by credit card, the refund process may take time. until 30 business days.
If you can be sure of something, the thing is Ebay will be in charge of accompanying you and being present throughout the return process. Thus, in addition to offering you a wide variety of services, is at your disposal to solve the situations that arise. And in some cases, can interact as a mediator between both parties. Besides this, you can be sure that even if your refund in some cases has a delay, your money will be returned, the fair and exact amount you deposited in the first instance. Do not worry, rest assured that with Ebay your process is totally safe.
