Fix the error 1001 Netflix 'Can't access the service’

Contents

In these times of pandemic, the first thing we look for is the way to distract us. We started to cook a recipe that we saw on the internet, we decorate the garden with a YouTube tutorial, we take selfies and upload it to social media, we learn to play that musical instrument that we had kept in the back of our house, you put a playlist with your favorite songs or you are one of the classics, we prefer to go to bed all day to watch series and movies.

What is Netflix?

Netflix is ​​a streaming service and enables its users to watch series, documentaries and films of all kinds, animated, of action, comedies, romantic, etc. Paying a monthly or yearly subscription, this depends on the plan you want. All it asks is that you maintain an internet connection on the device where you are going to play your series or movie.

This application it's quite popular and has increased its followers in recent years, therefore do not miss anything else and go download Netflix right now.

If you want to be part of this community, creating a Netflix account would be the best option. So you don't get lost all content nor of the new movies, series and documentaries that are about to come out.

The application does not have any type of advertising when you are watching your movies or anything, so you can enjoy it to the fullest without interruptions. Many users have reported complaints with the platform, since an ad appears that says “Error code 1001: could not connect to Netflix”.

person using netflix app

Error de Netflix 1001

This error 1001 can be quite annoying, as well as when Netflix keeps loading and does not work. When these types of errors appear and we are inspired to watch our favorite series, it is something very annoying, but there's nothing to worry about, here we will show you how to fix this error quickly.

When you are watching your movies and series, there may come a time when a pop-up window appears informing you of this error. This can happen, since you certainly have to have enough information cached and it must be up to date. We will tell you some things you can do to Fix this problem with the error 1001 de Netflix.

What does the error mean 1001 de Netflix?

There are several errors when using this streaming platform in certain cases, of course it is not constant, but it does get a bit tedious and clear, interrupts our activities on said platform.

That is why we must know what this error really means 1001 and Netflix, in general when the platform issues this message, It is because the information that we have previously stored, needs to update on any device where we have our account open.

When this happens, a type of notice will appear on the screen, which anyway blocks access to what we were seeing previously, to avoid this type of inconvenience, we just have to keep our data updated.

control Netflix on smart TV

Solution to the error 1001 de Netflix

When this type of error appears, the first thing you can do is exit the application and restart your mobile phone, Either on Android or iPhone, these types of reboots can easily fix these types of errors and even more.

The other alternative you can take to fix this problem you are clearing the device cache who are using to view Netflix. This is quite simple to do.. First you must go to the settings of your mobile phone and find where it says “Applications”, choose Netflix app and continue by clicking clear app cache and data.

Do not worry, when clearing data and cache no data will be modified or deleted from the application. Everything will be in order.

Why does the Netflix error appear 1001, 1018, 1023?

Principally, as we previously explained, the error 1001 it happens when heThe data provided within our account is not up to date. In its whole, by doing this, allows us to use and navigate the platform without any problem and without this error.

If we talk about the error 1018 de la plataforma de streaming de Netflix, it is also very common, it throws the same problem as the above error, And anyway we must do the same update procedureIt also happens in some cases when we enter from a PC or computer, that the system is not in its latest version, either Windows or another. In the same way, It may happen that the browser that we have by default is not compatible with Netflix in its version.

When we are presented with the message with the Netflix error 1023, this means that there is some interruption in the connection, or that the internet is not fast enough to play a movie or something else we want to see, for this, we can reboot our router or device, or just find a better connection and signal strength to make browsing through this great platform that much better.

I can't connect to Netflix Error 1001

The explanations given previously should work instantly and stop the error that we dislike so much. If in your case this keeps appearing, what you can do is uninstall the app from your phone, restart your device and re-download the app. To explain any doubt, you can try to play some other title on Netflix, to see if it plays the video or not.

Something very important to pay attention to is that often the platform or Netflix server may be down right at that moment and that is why we cannot enjoy our movie and the error appears 1001 de Netflix.

person watching Netflix

Netflix has the option that you can watch your movies or series without having to be connected to a Wi-Fi network or have a connection. For this you only have to download what you want to see and that's it so you can enjoy Netflix at all times. We have already discussed several options to fix this error, If the platforms are down, what you can do is wait for Netflix itself to solve this problem so that you can start watching your series again..

How to fix the error on your device

Even though we know that these errors interrupt our browsing on Netflix, and all platforms and applications no matter how good they are, contain these types of errorsIt is because of that, here we will show you how to fix them on various devices for entertainment without drops or interruptions.

De un Xiaomi

Solve this error, too easy, the steps are the same on any deviceWhen entering the Netflix help center, We can explain our doubts regarding the ones already mentioned. In the same way, we need to consider some quick steps in order to achieve what we want.

Principally, we must enter ‘settings’ on our Xiaomi mobile device, Y we look for the option of ‘applications’. Later, we must choose the option that indicates 'delete data and delete cache'.

Then, we must re-enter the application, and we will see how the problem has been solved. In some cases, it may not work at all, but we can select other options like, update data, restart our device, or just reinstall the app.

On your Samsung

The same thing happens on a Samsung mobile device, we can opt for the previous alternatives already explained or do the following:

  • We enter ‘configuration’, and there we select the option 'applications'.
  • Being there, we must look for the application ‘Netflix’, since of course we want to fix, once we find it we must 'select it', and click on 'uninstall'.
  • In conclusion, to get it again, we just have to enter the ‘Play Store’, buscar ‘Netflix’ and click on ” descargar ”. Once this is done, we just have to reopen the platform, and see how the problem has been solved normally.

Fix on your Smart TV

Here We will perform the same procedures as above, since the Smart TV, within what fits, regarding configurations, and the application site, works similar to previous devices, also it should be noted that fixing this error is not complicated, simply following the steps already Explained, we will have an improvement in the platform and thus we will be able to enjoy it with great efficiency.

Subscribe to our Newsletter

We will not send you SPAM mail. We hate it as much as you.