In the last 10 years we have seen that technology has had advances after advances, something that had an impact on the world population was the updating of televisions, where the models are Smart tv, being the most famous today. And this is so because these computers are manufactured with an operating system that allows them to function, even, as a Android or any own operating system.
Of course, as you would imagine with any other team, It is normal or common for smart TVs to have faults and problems when working. Thus, In this article we will develop some common problems like when they get stuck with the logo on the screen, among other faults; and what you can do to fix them.
Reasons why the logo on my Smart TV stays frozen
Sometimes failure is temporary and in fact, restarting helps eliminate problem. Certainly the above is the most common, so you should not panic if this problem occurs.
On the other hand, a failed software update may be responsible for the problem. In other words, and Updated the firmware incorrectly, TV may not turn on. Unfortunately, many times, this requires technical support to attend to the case.
Finally, another cause for which the TV stays on the logo or frozen, is that there is a physical damage that is causing the problem. This problem is rare, but if you think it's the cause, is better use the Smart TV warranty or go to a specialized technician.
What do I do when my TV does not go beyond the logo?
How these televisions are now manufactured with an operating system, like the ones used by phones where you can even download apps from the Play Store, many times that operating system can crash and make the TV not turn on.
Precisely, this problem that the logo appears on the screen and does not go from there, It is due to an update problem in the software.
The solution to these problems will depend on whether this device has Android and also on the make or model of your Smart TV., since they vary according to the manufacturer. Then, better take a look at the manual What did you bring the equipment when you bought it?, where you will find the solution to a problem with the Android.
In the event that your Smart TV does not have an Android operating system, the rest of the models have small reset button in the back. To touch the button, which is like the ones that Internet modems bring, you must do something thin during 30 seconds with screen on and reboot.
However, it can happen that your Smart TV model does not have a button to restart the equipment. Then, we will have to use the remote control of the same. For it, just press the Menu button for a few 20 seconds to restart; If it asks you for a password, the safest thing is that 0000.
If none of these solutions work for you, it is most likely a major damage, in these cases it is best to go to a technical service center. On the other hand, These are not the only problems that could appear on your Smart TV and that manifest on your screen.
How to enter Android Smart TV recovery mode?
This varies by manufacturer, but if you can't find information about it, can try pressing the 'OK' buttons’ and ‘Back’ at the same time weather while the device turns on. In fact, It is recommended that you disconnect the Smart TV and hold down both buttons before reconnecting it.
If the Smart TV has problems, you can try this method. Move between the options and activate the one you think will solve the problem. The option is generally recommended Delete data / factory reset, which will return the device to default options. Of course, be careful when making changes.
What to do if a black screen appears when I turn on my Smart TV?
The first thing you can try is to enter Recovery mode, For this, let yourself be guided by what we discussed before. There you can return to the factory settings of the Smart TV, which can help when you stay on the logo or when the screen is black.
In any case, if you can't do the above and nothing works, it is best that you use the guarantee. If you already have the warranty expired, contact a specialized technician or directly to the manufacturing company, who will show you the way to go.
What are some other common problems with smart TVs?
One of the main problems that arise regardless of the make or model is that although we know that the television is on, we don't see the image. In general, the solution to this problem is quite simple, verify on the remote control that the Smart is in the correct input on the option “TV / VIDEO”.
Another very common problem is that our Smart TV does not detect the WiFi network, but this is something that happens the first few seconds when you turn on the TV. Then, when it turns on, wait a couple of minutes for it to connect, in case it's still offline, connect an Ethernet cable directly to the input of the Smart.
On the other hand, many times a problem similar to the one we explained at the beginning occurs that the screen gets stuck, but that's when you turn on. In this case, happens that The screen freezes while the TV is on and ends up turning off, and it can be a constant problem.
To solve this problem quickly, can Try not to let the TV overheat, either due to excessive use or very high temperatures in the room where the Smart TV is located. Then, you can solve it by placing a fan to help cool the TV system or let it rest for a while.
