Then we'll see how to delete a device connected to my Netflix account in a very simple way and in a few steps. To keep our account safe and that no one without authorization can use it.
La plataforma Netflix It has the largest number of users in the world and it is not for less, since thanks to its exclusive content it manages to catch a huge number of people who enjoy series and films.
Even though we cannot deny that the stories of Netflix from time to time they have one or another security problem. Let's see below, how to detect a device connected to our account that is not ours and fundamentally how to eliminate it.
How can I see the active sections of my Netflix account?
The having Netflix can undoubtedly bring us many benefits, Simply being the best cinema service platform, series and documentaries of the world, with an incredibly varied catalog, we have everything we want to do with just having an account within the platform.
Actually, With an account we have a lot at our fingertips thanks to the alternatives that Netflix has, with a subscription, we can create around 5 profiles, where not only you but everyone you want to invite to watch Netflix could enter with the data.
This could even allow us to share subscription costs with people you trust who don't just watch Netflix content., they also agree to help you with payments, in the same way. it's good to make sure they are trustworthy people and not people who could pass the account data without permission.
You can realize this if when you use the account and watch any movie or series on Netflix, you receive a message stating that there are many active sessions, so, you would have to be in the situation of waiting for a session to be canceled in order to use the account.
You could say that this is the only downside if you share your Netflix account, despite this, This may be because your subscription plan has few usage screens available or that the maximum number of screens has been occupied allowed within your plan.
So this tells us that someone has shared account details, The best thing will be to take care of this and be able to regain full control of the Netflix account and thus later deal with who you should share it with and with whom you should not..
For this, Netflix within its configuration has functions that can allow you know who has been using the account and from what location have you been using it, For this you must go to the settings and choose the profile in which you most suspect that excess screens are produced.
Being in the settings, you will see that within all the alternatives there is a call ‘Activity visualization’, Having entered this function, you will be able to see a report that is the account's activity history, here you can check what content has been viewed.
If in the same way you want to continue checking to clear doubts, Netflix also has another function called 'Last accesses to the account', This function is between 'My activity’ and in the history list.
Once being in the last accesses of the account, you will have the option to see every day where the account has been active, the IP addresses from where they have connected and the information of the device where they have connected to use the account.
With both functions, you can check which device from the list where the account is used is misplaced, which IP address does not match the rest of the IP addresses where it is frequented, only then will you be able to know how many sessions are active and which ones should not be part of it.
Disconnect or sign out of all devices on my Netflix account
- The first thing to do is log in with your account. Ideally, I should do all of this from a computer.
- After this we will go to “My account and help”.
- Now we are going to go to the option that says “Recent device streaming activity“This option is found in the section of”Setting”.
- What can we see in this section? From where it was entered, the date, exact day and time. Besides the country, device status and IP address. We can see the model and brand of the device used to access our account. It even allows us to see if it was entered from the application or web portal from the PC.
- Here you should be able to identify the device you want to erase, once you finish seeing everything, you must press “Smart”.
Learn more about how to erase a Netflix device.
- In case the above method doesn't work. What you should do is enter the profile you suspect or everyone.
- After the alternatives of “My account and help“Let's go to the section”My profile”.
- Here you will see an option that says “Show activity“click on it.
- In this section you will have the option to see all the contents that were viewed with your account. Evidently, if you don't recognize a series or movie, you will know that someone is using your account without your authorization.
- So, the best alternative is to directly close your account on all devices and doing so is extremely simple.
- In the section “Setting“At the bottom of the screen we can find an option that says”Sign out of all devices”. It may take a while to log out of all of them, up to eight hours.
We suggest changing your account password for added security
Once you have logged out of all devices. The next thing is to change the password so that they cannot re-enter. This is a very easy thing to do..
- The first thing is to press on the avatar of our account in the upper right part of the screen from a PC.
- A menu appears where we are going to click on “Account”.
- Now let's move on to the option “Change Password”Located on the right side of the screen.
- We add the current password and then we enter the new one twice.
It is strongly recommended that the password be as complex as possible. Contains lowercase, capital letters, symbols, numbers, etc. The more complex it is, the harder it will be for someone to understand.
If this happened again, the ideal would be to directly change the Email and any data you have in the account. Unfortunately, this type of security issue is more common than you think.
In my personal case, it happened to me to register with an email that nobody knew, a new one and someone found out about the same and the password.
That is why we must be very careful with our Netflix account to avoid these types of problems. In extreme cases, it is better to deactivate and delete the Netflix subscription.
After this try to create a new one with another email, password, data, card, etc. Unfortunately, sometimes it is the only alternative we have if we want to continue enjoying Netflix.
