Today we will consider an inconvenience, that has been presented to us lately in Samsung models. Restarts or freezes on logo, devices like Galaxy M10, M20, M30. Due to its frequency, many experts in the field found the answer. Today we present it to you, as always, in clear and simple language.
What should I do if my device freezes?
The first thing is not to be alarmed, crashes are often a temporary affair and isolated. This means that there is a chance that they will not appear again.. So, the first thing in the event that your phone hangs is to restart it or force it to shut down. If the starter works regularly, you shouldn't worry too much.
Whatever the case, analyze the possible causes why this is happening. The first thing is to see if an app you recently installed is causing the problem. If so, it doesn't hurt to uninstall it. At the same time, keep in mind that there are many reasons why this can happen, circumstances of which we will talk a little below.
Reasons why a mobile device freezes on the logo when starting
- When the cell phone updates the system, resets automatically and stays on brand logo. Y, as usual, it takes a long time to install the apps again and update the files. That is why we advise you, be patient and wait at least 3 hours.
- Another recurring reason is that system update went wrong.
- It is possible that it was downloaded malware outside the Play Store. That is why we suggest to be alert from the beginning, to detect malicious applications early.
- Another very common is that the application fails to run.
- One reason many users have taken a risk is customizing their software. Using methods like flash a new ROM or root your Samsung Galaxy device.
- Memory is not working properly.
With all these mitigations in mind, we can examine and determine the correct way to solve the problem effectively. Then, we suggest a first solution that has been effective and a great relief for many users.
The first thing you should do to fix the problem of your Samsung mobile
- In these cases, the use of the Hard Reset in Samsung equipment has given good results. The button is pressed “Turn up the volume”, the button “Home” (on Samsung cell phones, is the key at the bottom of the center) and the “Switched on” simultaneously.
- Then you will enter the hard reset screen. To navigate in this system we will only use the buttons “Volume” Y “Switched on”, we select and activate the option “Delete data / factory reset”.
- The mobile will begin to reset and we wait for it to enter the Android system. In most cases, The problem is solved. Opposite case, here we show you the other way to solve it.
Fix the problem by running the official Samsung software
- This method will be done with the help of your computer or laptop. You will download 2 programs. The software that contains the drivers that will allow the PC to recognize your mobile via USB. And download the “Firmware” Samsung company official, according to the model of your equipment.
- We connect your cell phone to the computer. We suggest you use the original Samsung cable to avoid inconvenience in the future.
- We try to turn off the cell phone using the following buttons: “Switched on” Y “Volume -“, we keep it until the device is turned off. When it goes off we immediately release the button “Switched on” and press the key “Volume +”.
- You will enter a screen that will say “Warning”. And we press the “Volume +”. Present the status of “Downloading”.
- Let's go to the computer. First we run the program of the Samsung Drivers, for mobile USB accreditation. The computer restarts.
- Later, with the help of POSTAL CODE we extract the files “Firmware”.
Run the official Samsung software (useful for most models)
- We run the official Samsung software, Odin3. A small window will appear and we click on accept.
- Once the program is open, we will notice a blue bar or stripe in procedure, indicating that the software has recognized the device.
- On the right side of the program you will see 5 buttons. Your mission will be to download the respective file to the first 4 buttons. The last button we won't touch.
- Example. We press the BL button. The window will appear “To open”. There we go to the folder where we download the “Firmware”. And we select the file that begins with Degree in Law. And we press “To open”. If the file is loaded into the space corresponding to the BL button, repeat the operation on the following buttons.
- In this stage, make sure the cable is not disconnected. And push the button “Start”.
- The software files will start to load automatically. The procedure may take a few 5 minutes.
Learn how to do it on Samsung Galaxy M10
The above methods work on many company models, whatever the case, let's analyze how recover your Samsung Galaxy M10 mobile if it hangs. For this we will use the Recovery mode, but first, Keep in mind that this will erase all the data stored in the internal memory of the device.
Understanding the above, we can proceed to recover our Samsung Galaxy M10. To start, the first thing is turn off the device.
Now, simultaneously press the volume up button and power button. Wait until the recovery alternatives appear, you must choose 'Wipe Data / Factory Reset’ and then click on 'Yes', remember to move in this menu using the volume keys. To finish the procedure, click Restart.
Fix on your Samsung M20
The Samsung Galaxy M20 has practically the same system as the M10, so the recovery alternatives that we showed before are also functional for this model. For this, apply the guide shown for the M10 model, since it will be wonderfully functional for the Samsung Galaxy M20.
Fix it on your Galaxy M30
Again, Samsung Galaxy M30, share M10 and M20 model software, so you can access recovery in the same way. Certainly, the option to restore factory settings solves most problems.
From now on we disconnect the mobile, and we wait for the software to load and restart. The equipment will be like new. Fully like an original device and you will have eliminated the freezing problem in the logo. We hope this information has been useful to you.. You can leave us your comments.
