Nowadays, Android mobile devices are constantly advancing, which leads to more updates to the same operating system and this due to the new deliveries of new functions that Android will bring to smartphones.
However, update processes are not fast at all, so sometimes our phone can turn off, or we could interrupt the installation of the system update, what generates certain bugs and errors on our device.
This is very common on LG brand devices, so that users tend to download software from LG mobile support to fix phone system stuck on logo screen.
And normally it also happens that on the devices of the well-known brand Samsung after finishing the update strangely Touch or tap of device stops working mobile disabling our phone since it is through touch that we practically execute all actions on the same device.
How can I tell if the touch of my Samsung phone is damaged?
One of the main ways to see if the mobile touch is failing is if the so-called 'ghost touches' are presented.. The above is easy to notice, if you see that certain parts of the screen 'are pushed’, quite possibly the touch is failing.
You can also use programs like MultiTouch tester to check if the touch responds correctly in each place on the screen. Finally yes the screen does not respond to any of your touches, possibly the touch is damaged.
What should I do if the screen of my Samsung device is not responding?
Clearly, the touch screen is damaged from one moment to another for no reason is not common. Sometimes, screen is unresponsive due to momentary glitches, in which case there is some things we can try.
Reboot your device
It is the simplest process possible, but it can help. If the screen doesn't work, try to turn off or restart your mobile. The phone may be stuck and a reboot should fix the problem in that case.
Take a Samsung Member Screen Test
With Samsung Members there is the possibility of check your mobile that remotely. At the same time, Expert users can also help you with touch or any other issues that may arise. Undoubtedly, is a great application for all those who own a Samsung mobile.
Enable safe mode
Turn on the computer, once the Samsung logo appears you must press the volume down key, press it until the cell phone starts. A notice will appear at the bottom of the screen to tell you if safe mode is enabled.
In this mode, the touch should work properly, eliminating the possibility that an external program is the problem. After entering this mode, uninstall any suspicious apps.
Free up storage space
An almost full phone will respond slowly, which can be confused with touch screen problems. If your mobile is very full, free up space by uninstalling apps that you do not use and deleting unnecessary files, this way the device should respond better.
Reset your mobile to factory data
If your Samsung Galaxy touch doesn't seem to work at all, you can try with a factory reset. Please note that this will delete all personal files, so it should only be used as a last resort.
This varies by model, but you will find the option most of the time in the Settings section. In the settings search 'About phone’ and click on the option 'Reset’ and then in 'Reset default values', where you will find the definitive option to carry out the process.
Disable developer options
There are some developer options that can cause issues with the screen and 'touch’ of Samsung mobiles. Fortunately you can disable this mode easilyFor it, go to 'Settings’ and then to 'Developer options’ At the top you will see the option to activate and deactivate these functions.
How to detect if the damage is on the physical screen of my mobile
If the mobile has been dropped and the screen is broken, such damage can be represented at the touch of your Samsung Galaxy. In the same way, if after everything mentioned before the touch simply does not respond, it is possible that we are facing physical damage.
If your mobile is still covered by the warranty and the fault arises out of nowhere, the best is contact Samsung technical support. On the other hand, if it has no guarantee, visit an expert who can perform the repair.
What can we do if the Touch or the touch of the Samsung mobile does not work after an update?
There are a large number of users to whom this same case has happened, and by going to Samsung technical support you don't get an answer to failure and they try to restart it by certain commands with the physical buttons, but when you turn it on it still doesn't work.
Does not exist yet a clear and detailed answer what causes this on Samsung devices after updating, However, if you have this same problem on your Android mobile phone of the Samsung brand, do not worry since in this article we are going to show you how to solve the touch error of your device.
How to fix the touch screen of my Samsung device
Before starting, you will have to check that the touch screen is not damaged because it will be of no use if you do this software procedure if you have a damaged physical component of the device.
To fix the touch or touch of the screen of your Samsung phone it will be necessary to replace the firmware of the device to a previous version so you will need to install on your computer an application that will work as an installer on your device called OdinKnowing this, follow the next steps that we will show you below to fix the touch of your Samsung device.
Requirements to fix the touch device
- The first thing you should do is download the latest version of the Odin software, for this you will have to enter your official download page
- Once installed on your computer, Download the USB drivers for your Samsung mobile device so that when connected, your PC can easily recognize it to start performing all the necessary procedures.
- Download the Firmware de Samsung, of which we recommend that you download an older version than the one you had on your device so that the same failure does not occur again
- And finally you will have to download and install the USB drivers from Samsung on your PC
Once you have all the necessary requirements, we can start the firmware installation process on your device.
Steps to install the firmware
- The first thing to do is turn off the device and activate download mode, for this you will have to press and hold the volume down buttons, the power button and the home button at the same time after turning off the device, in case your phone does not have the home button you will have to press and hold the volume button down , the power and the Bixby button
- After you have activated the download mode on your Android device, connect it to your PC to be recognized
- Once the Odin app has recognized the device, you must select the and buttons install firmware files on your device
- Thereafter, you will have to select the options. Reboot time and automatic restart, then press the button “Start” to start the device reboot process
- Once the process is finished, You will have the Samsung device restored and it will also have an older version of Android installed in its operating system than the one it had, so you should stop having the touch screen problem.
- And ready! It only remains to enter your Google data to use the phone
