At the moment we all know or are users of NETFLIX, the application for mobile devices, computers and televisions that contains a large number of movies and series that we can watch online and even download. This application has positioned itself as one of the ones with the greatest potential on the market.
But sometimes, like any other app, It is possible that they show us some errors on the screen when we are enjoying the content that it offers us and that it can even give us a headache because we do not know how to make that ad disappear permanently and we continue to see the material with peace of mind.
Recently it has become very common that the error that says appears repeatedly on the screen from where we have the application open “unfortunately netflix has stopped”, and it keeps popping up constantly and in most cases we don't know how to solve it. But do not worry, Here we will give you some tips so that you continue enjoying the content that Netflix has for you
Top reasons for ‘Unfortunately Netflix has stopped
This error is generated by the application system itself, but some particular cases may occur and yours could be there:
- You don't have the latest updated version of Netflix
- Is full of information
- App cache history stopped
Your application is not updated to the latest version.
The first thing you should do is update the app from the supported store with the operating system of the device you use for it (remember that Netflix is available for both Android and iOS). For it, You just enter the store and the same app will tell you if the update is necessary or not. If the problem persists, despite having downloaded the new version, you have three more possibilities to solve it.
Insufficient memory
To apply this option, you must go to the settings or configurations of your device, being there you look where it says applications and press. Once inside, you must look for the Netflix application and enter; then you will see that two options appear, click where it says clear or delete cache, get out of there and see if it worked.
Enter again the settings or configurations of the cell phone or pc, find where the apps are and click on them. Then you locate Netflix, you select it and enter the application details; at this point you will see the two options, the first was clearing the cache, but the second says delete app data, click here then accept.
Very important, when you use this mode remember that all your data (records, record, searches, accounts, etc.) all of them will be permanently removed, namely, the application will remain as newly installed and you will have to log in again and so on, adding that what you were seeing at the time of the problem will not be saved.
What should I do when Netflix stops and won't let me use it?
To solve the respective error it is very possible that you do not know exactly what was the origin that caused it, so You must try each of the methods that we will describe to you so you can see what could have been the cause and rule out the other options.
Finally, If none of the three ways that have been described works for you or solves the error that Netflix maintains, then you need to do this last trick to give a suitable solution. Then you must go to the application store compatible with the device you have (Play Store o App Store).
Once inside the store, busca Netflix, select it and hit the uninstall button. Wait as long as it takes, then it will be available again for download, press this option and you will finally have access to netflix.
How can I correct the error: “Unfortunately, Netflix has stopped”?
Unfortunately Netflix has stopped ', it is generally a compatibility error due to outdated versions of software or application. For it, the most acceptable solution is to check if you have the latest versions of both. Depending on where you use the platform, you can follow these steps.
From the website
In the event that the use of the Streaming platform is from a web browser and this error occurs try the following:
Verify that you have the latest version of the browser, many errors when accessing the pages are due to an outdated version of the same. Many bugs like this could be resolved in the latest versions.
If it is up to date, you can try restarting it or, failing that, delete the cookies that are stored.
For most browsers we enter the history and by selecting the check box “Delete history”, you can use the option Delete cookies and data from other sites.
In the Mozilla browser you must enter “Privacy & Security”, marking the option Cookies and site data.
You may change browserAmong some of them we can name, Google Chrome, Microsoft Edge y Mozilla Firefox.
Use the Netflix app, is compatible with our Windows 10, becoming a good option to avoid this error. This is because it has a more stable connection with the streaming platform.
From the mobile app
Check if you have a stable internet connection on your mobile devices, if it does not work, restart your network connection. It persists, contact the company's technical service.
The Netflix app, must be up to dateIf that is not the case, You must enter the Play Store and in the My applications and games section locate the update option and check if it appears among the update options.
If it does not work, we can easily reinstall it, for this we will access the configuration menu of our device. We will go to applications and we click on the Netflix application, selecting delete app data, thus eliminating everything, but also series and movies. Then we will press where it says Uninstall and finished the process, We will go back to the Play Store to reinstall Netflix.
Let's update our Android device, this step being necessary, we must access the configuration and then update and verify the software. If we install a latest version for this device, We will proceed to test the desired App again.
With Smart TV
This type of error on these devices is classified as unusual and is due to a compatibility issue.. Common reasons are: unstable internet connection, outdated app or outdated device, here we will give you some solutions.
In case of unstable internet connection, verify that you have access from your Smart TV device or other smart devices. Otherwise, update your Wi-Fi device driver, if required, contact the technical service of the service provider company.
Netflix app needs to be updated, for this go to app store from your Smart tv. Check it out in the My profile section, select updates and there you will see if your Netflix application matches the latest and most updated.
You need to check if your Smart TV device is outdated or outdated. To do this, use the settings menu. Access the software update area and check if it is the latest update available. If this is not the case, install it and use Netflix again.
What do I do when the error appears on the screen?
When you start reading this ad, you should pay attention because otherwise, the application will exit at all times while ignoring the message that is presented about said error. Therefore, You must exit the application as soon as possible to solve the defect and avoid further inconveniences and interruptions while using it..
