For many, the pandemic has meant a return to class methods not seen since the H1n1 pandemic. That is why that every day that passes, more and more people start to use new teaching methods and communicate with members of your work environment.
One way to do this is through a zoom call, even though they may present some problems. Yes zoom stays connected, starting or not responding, it is essential that you read this guide.
What is Zoom? What is it for
Zoom is a tool that was created by a company of the same name in San José, California, by national Eric Yuan. This application has proven to be of great relevance. in the face of the adversity of Covid-19 and their restrictions on communicating in physical spaces.
Faced with the demand for digital spaces through which people could communicate instantly and securely, Zoom was born. The company was founded in 2011, despite this, it is not until today that you can see its fruits. Today, Zoom is the default platform for teachers to teach.
Its functionality is based on allowing users to create video conference rooms, which facilitates the opening of forums and classes, since the group administrator has strict control over who speaks and who does not. Zoom is enabled on many platforms, so you can download the Zoom App for video calls being able to make video calls and meetings from the app, creating conference rooms for free.
If you want to use the application from the web portal, you must enter the Zoom Official Website, C ª. This enables you to join multiple rooms for easy video calling from the comfort of your computer..
What problems and errors can occur with Zoom?
Well, the main problem with this application is that sells much of the data that traffic on their servers to mega data companies in China. Despite this, continues to provide a very stable service. Despite this, several users are not satisfied with this.
At the same time, Zoom has presented several security leaks. This is harmful, since hacker groups stole the passwords of hundreds of hundreds of accounts. If you are used to using technological devices, know that many people use the same passwords on multiple sites. This is why it is very important that if you were using this application when that happened, change your passcode on multiple websites, including your bank.
Before this, Zoom had a very clear answer, which involved the creation of a new type of paid account, call commercial zoom. If you have one of these accounts, you can select the option that your calls are not interfered with by third-party institutions that seek to legally capture data in your calls, which is one of the conditions of use of the site.
What to do if Zoom is not responding? – Zoom keeps starting
The online video conferencing and video calling app, Zoom, had problems with its connectivity and functionality. we can solve this problem, with these solutions that we will mention below in order to achieve better functionality in the application.
Check the status of the zoom service
Yes Zoom does not respond directly and you can't join any video call, you need to immediately check the status of the Zoom service to see if it is an external obstacle.
To check the status of Zoom, consider entering the link status.zoom.us/. page dedicated to displaying Zoom status reports.
Already inside, at the bottom of the page, can determine the details on zoom statusYou will also find reports from the Zoom team where they will also show you which are the operational functions and which have limitations.
Restart your devices
Restarting the device is easy and simple, If you want to carry out the procedure from your cell phone, you just have to press and hold the power button for 30 seconds, then a bar will appear where it will appear ‘Shut down and restart’, then you will click restart and in this way your device will restart correctly.
If you need to restart your computer or laptop, the steps to follow are: click start, then we must click on the bank date at the bottom, then we will click where it says “Restart” and we just have to wait for our device to restart correctly.
Check your internet
One of the main reasons why connectivity may be failing in Zoom or other video calling apps may be due to you fail with the internet.
To check that your equipment receives the internet signal correctly and thus be able to use Zoom in an ideal way, you can determine the intensity within several pages dedicated to showing you the performance of your internet at that moment.
Similarly, you can do a test on your internet connection within applications like Speedtest and you can even use a highly recommended application called Network Signal Info, is a very interesting application because it not only shows the networks in coverage, but at the same time informs you about the operator that facilitates it, the IP address, the intensity and even the antenna from which we are connected.
It is essential to know that not all Internet problems are due to weak signal strength, you can also reboot your modem, check that the cables they are correctly, that your WIFI is on.
Check application permissions and settings
Zoom may crash on your device, maybe because you don't grant the necessary permissions for the app to work properly.
For this it is a simple procedure that you need to go to 'Settings’ then applications and then enter Zoom, there it will allow you to see the camera, microphone, storage permissions.
Being inside you must select the option where indicates the accesses that the application enables you and thus changes the main thing so that Zoom can work correctly on your device.
Uninstall the app and reinstall it
If the problem persists, it is possible that a Zoom update is causing a roadblock. Type of problem with the Software on your computer, and uninstalling and installing the app on your device can help fix those errors.
To uninstall the application, tap and hold the app, then drag as far as you can remove, and then download the Zoom app again, if it's on a computer, enter Google and in the search engine type Zoom, then you choose the option that says Download and select the option that suits you best.
If you are on a mobile device, enter the Play Store application, ‘Zoom searches’ and you give click to download, so your device will take care of downloading and installing it again.
Why is Zoom offline?
This It's a very common mistake, and it is almost always generated by some problem that exists between your Internet connection and the Zoom server. Here we will list some of the most common reasons why this problem occurs.
The first would be an unstable connection. If you go to your modem, what is the device that receives internet from the telephone company, and you see that it has a red light, you must restart it so you can have internet again. It is also very possible that your internet is very slow, so you must make sure that your Wifi has a password, and that nobody is downloading files in it.
By last, but not less important, can your Zoom app cache is maxed out. That is why you should go to the application settings and delete all temporary data, so that it is completely reset and allows you to enter the call. Despite this, almost always the best solution to the problem is to give the Internet 5 minutes to determine a good connection and try again.
