The Windows Anniversary Update 10 it doesn't go well for everyone. People have reported that the update keeps failing with error 0x800700c1. The exact error message on the screen is “Windows feature update 10, version **** – Error 0x800700c1”.
Although some users have found it to be a hindrance with antivirus software and disabling the antivirus software fixed the problem, for some users just downloading the install media manually and doing the update worked. Here, in this post, we will see the methods that helped to fix the problem.
Method 1: download the installation media manually
In some cases where an automatic update does not work, we can try to download the installation media manually and run the update. Follow the steps below to run the update
-
Download the Media Creation Tool from here
-
Select Download tool and run it as administrator
-
On the license terms page, select ok
-
In »What do you want to do? Page, select »Update this PC now« and click Next.
The tool will start downloading Windows 10. Once the download is complete, walk you through the upgrade procedure.
PROFESSIONAL SUGGESTION: If the problem is with your computer or laptop, you should try to use Reimage Plus, which can scan repositories and replace damaged and lost files. This works in most cases, when the problem originates due to system corruption. You can download Reimage by clicking here
-
The installation program will ask you to enter the product key if this is the first time. If you are updating or reinstalling, you don't have to enter it. You can choose “I need to buy a Windows 10 product key” if you are going to buy it later.
-
When Windows 10 be ready to install, you will see a summary of what you have chosen and what will be kept during the update. Select Change what you want to keep to determine if you want to Keep your personal files and apps, Keep only personal files or select keep “Nothing” during update.
-
Select Install
This will complete the manual update. Throughout the setup procedure, the system will reboot several times.
Method 2: disable antivirus software
There are multiple users who got error code 0x800700c1 while performing Windows Anniversary Update 10, they were able to complete the update by disabling antivirus software on their computers. For some users it was Trend Micro security, for others it was Sophos Antivirus, and for some Internet Security was comfortable. Disabling these antivirus programs helped them complete the update procedure. Follow the steps below to disable your antivirus software.
-
Look for the antivirus software icon in the Windows notification area
-
Right click on the icon. You should see the Disable option, Stop, Turn off or something similar. Select the option to stop antivirus security.
SUGGESTION: If none of the methods have solved your problem, we suggest you use Reimage repair tool, which can scan repositories to replace damaged and lost files. This works in most cases, when the problem originates due to a system corruption. Reimage will also optimize your system for maximum performance. You can download Reimage by clicking here
