▷ How to fix the error OxE8000015 when connecting the iPhone?

Several Windows users have asked us questions after failing to connect to iTunes with their iPhones. After every connection attempt, they get the error message $ 0027iTunes could not connect to this iPhone. An unknown error occurred $ 0027 followed by error code OxE8000015. The problem is confirmed to occur in Windows 10, Windows 8.1 and Windows 7.

OxE8000015 error when connecting iPhone

What is causing the error code OxE8000015 in Windows?

We investigated this particular topic by examining various user reports and discussing the various repair strategies that other affected users have successfully used to resolve this error code.. It turns out that several different scenarios could lead to the error code OxE8000015. Here is a list of possible culprits:

Connection component stuck in a state of limbo. In this case, reboot both devices (PC and iPhone) should end up solving the problem.
IPhone is disabled: the most common cause that will generate this error code is a situation where the iPhone that is connected is disabled. If this scenario is applicable, you can solve the problem by starting the phone in recovery mode and connecting it to iTunes to erase it.
Outdated or corrupted iTunes installation: according to various user reports, this problem can also occur due to an outdated or corrupted iTunes installation. In this case, you should be able to solve the problem by installing the latest version of iTunes.
Broken cable: in some cases, This error code can also occur as a result of a broken or improper USB cable. Several affected users have said that they only managed to solve the problem after replacing the cable with a new one.

If you are currently looking for ways to overcome this error code and connect your iPhone to iTunes on Windows computer, this article will provide you with various troubleshooting guides. Below you will find several different methods whose effectiveness has been confirmed by other affected users..

For best results, We recommend that you follow the instructions below in the order that we order them. (for efficiency and severity). Possibly, you should find a solution that solves the problem regardless of the culprit that is causing it.

Let us begin!

Method 1: restart iPhone and iTunes

While this may seem like a simple solution, many users have confirmed that these exact steps are what allowed them to resolve the issue indefinitely. Several affected users have reported that the issue has been resolved and that 0xE8000015 no longer occurred during connection to iTunes after both components were restarted.

It turns out that this procedure will solve those cases in which one (or more) of the services involved are trapped in a state of limbo. Here is a quick guide to restart both iPhone and iTunes:

Start by unplugging your iPhone from the USB cable connected to the computer. Shortly after restarting the iPhone, do the same with the computer.
Wait for the boot sequence to finish on both devices.
On your pc, open iTunes.
Connect your iPhone with the USB cable and see if the connection is correct this time.

Connecting iPhone to Windows Computer

If you still encounter error 0xE8000015, go to next method.

Method 2: put iPhone into recovery mode

In most cases, error 0xE8000015 will occur because iPhone is disabled (after a series of incorrect password entries). If you find yourself in a situation like this, you won't be able to connect your phone to iTunes unless you put it into recovery mode first.

Several affected users have confirmed that this procedure allowed them to connect their phone with iTunes, from where they were able to restore the iPhone and revert the disabled state.

Here is a quick guide to put iPhone in recovery mode and connect it to iTunes in a Windows installation:

Make sure iPhone is connected to computer via USB cable.
Press and hold the home button while pressing the power button to put the phone into recovery mode. Enter recovery mode on iPhone
Open iTunes and see if the connection is established without the same problem appearing.
If the procedure is successful, restore your iPhone to a non-disabled state by erasing the data on it.

If you keep encountering the same error 0xE8000015 even when the phone is in recovery mode, scroll down to next method below.

Method 3: reinstall the latest version of iTunes

If none of the above methods have allowed you to solve the problem, it may be a corrupt iTunes installation. And if you think you already have the latest version of Itunes, note that a corrupt installation could prevent the application from updating automatically.

If this scenario applies to your current situation, the preferred approach is to make sure you remove all iTunes components completely from your computer and install the latest version from scratch. Here is a quick guide on how to do this on a Windows computer:

Open a Run dialog box and press the Windows key + R. Later, scribe “appwiz.cpl”. and press Enter to open Programs and Features. Write in “appwiz.cpl” at the run prompt
Once you are inside the Programs and Features window, scroll down to the list of installed apps and find iTunes. When I see it, right click and choose Uninstall from the context menu that just appeared. Uninstall iTunes
Follow the instructions on the screen to complete the uninstallation., then restart your computer to get rid of all files belonging to this suite.
Once the following boot sequence is complete, visit this link (here) and click Download to install the latest version of iTunes. Then hit Get and let Windows take over the installation. Download the latest version of iTunes

Note: If you don't have Windows 10, you can download this version instead (here). But please note that UWP version has superior auto update feature.
After the installation is complete, open the Itunes app and try to create the connection again.

If you still see error 0xE8000015, scroll down to the next method.

Method 4: change the cord

It turns out that this particular problem can also occur due to a bad connection caused by a broken USB cable. / imperfect. Several affected users struggling to fix the same problem have finally been able to fix it by changing the cable that connected the iPhone to the computer..

If you don't have a replacement cable, this drop train method can be a problem, but if none of the above solutions have solved the problem, most likely a hardware problem, like a faulty cable.

Broken iPhone power cable

If you have a different power cord than the one you have lying around, use it and see if the same problem persists. If you don't have a replacement cable, don't order one online because you're not sure if that's the case with the problem.

Instead, take your device to a telephone technician and have him test the power cord; Buy it only if you confirm that a faulty cable was the cause of the problem.

▷ How to fix the error OxE8000015 when connecting the iPhone?

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