▷ Solution: error de PS4 NP-34981-5

Most affected users say they cannot play for more than a few minutes without being kicked out of the game due to licensing issues. They just get a message that says' An error has occurred (NP-34981-5)’ before being kicked out of the game. The issue appears to be restricted to a single PS4 account, but most users who encounter this error report that it happens with every game they try to play, rendering your PS4 console unusable.

PS4 ERROR CODE – NP-34981-5

What is causing the problem “An error has occurred (NP-34981-5)”?

We investigated this particular issue by examining various user reports and the remediation strategies that the majority of affected users implemented to resolve the issue.. According to our research, several common culprits are known to trigger this particular error message:

• Problema de PlayStation Network: if you run into this error code while trying to restore your PS4 licenses, most likely a temporary problem that will be resolved automatically. This is a well-known problem that usually occurs just before (the during) a scheduled maintenance of the PSN. Then, if this error occurs when trying to restore licenses, wait a couple of hours before trying any of the following fixes.

• PlayStation account problem: this is the most frequent culprit that will trigger this particular error message. Although this has not been confirmed by Sony, many affected users assumed that the problem occurs when the user profile gets out of sync. In this case, when i remove a trophy, the console will be forced to resynchronize your account profile. Another effective procedure is to reboot.

If you are having difficulty resolving this particular error message, this article will provide you with a collection of verified troubleshooting steps. Then, you will find several methods that many users in a similar situation have used successfully to solve the problem.

So that the whole process is as efficient as possible, We recommend that you follow the methods listed below in order until you discover a solution that takes care of the matter for you..

Method 1: remove a trophy

This may seem like a strange solution and all that, but many of the affected users have managed to solve the problem by going to the trophy menu and deleting a list of games that do not have any trophies won. Although there is no official explanation why this solution is effective, some users speculate that doing so also forces their console to sync their entire game library, which ends up solving the problem.

This may seem silly, but it is one of the few confirmed methods that will allow you to resolve PS4 error code np-36006-5 without losing any data. Here is a quick guide on how to do this:

1. Enter with the profile in which you find the problem. Later, from your Dashboard, go to the Trophy menu and access it by pressing the X button. Access the Trophies menu

2. Inside your trophy list, look for a list that has 0 trophies. This step is necessary because only listings without a trophy won can be removed from the list. Once you find a game without trophies, press the Options button and then select Delete from the right menu. Remove the trophy

   Note: If you are a complete and do not have a game without a trophy won within the Trophies menu, just download a free game from PSN then go ahead and remove their trophies to solve the problem.

3. After removing a game without trophies from the trophy list, start any game. If this method has been successful, Will no longer start with PS4 error code np-36006-5.

In cases where you still have the same problem, go to next method.

Method 2: boot PS4

Several users who have come across this particular problem have reported that they finally managed to resolve it after initializing their PS4. Sure, this is a serious procedure as it will delete all your data (game data and save data), but it allowed many users to resolve PS4 error code np-36006-5.

To protect you against data loss, we also include steps to back up your save data before attempting this procedure. This is what needs to be done:

1. Make sure you are logged into the account where the problem is located. Then, from your panel, access the ribbon menu and open Settings. Access the Settings menu

2. In the Settings menu, go to Application Saved Data Management and then select Saved Data in System Storage. Access to saved data on your PS4

   Note: If you don't have an active PSPlus subscription, you will not be able to update your saves in the cloud. In this case, connect a USB storage device.

3. In the next menu, choose Upload to online storage. If you don't have an active PSPlus subscription, choose Copy to USB storage device. Select the appropriate backup option

4. Once you get to the next screen, press the option button s and select Choose multiple apps. Then go ahead and select all your locally saved games. With all selected games, click the Upload button to send them to your cloud account. Upload saved games

   Note: If you have chosen to save them locally to a USB stick, The process is the same.

5. If you have more recent saves in online storage, you will have to confirm the process one more time. If you have multiple saved games, it is a good idea to check the box associated with Apply to all before choosing Yes. Confirm the charging process

6. Once the process is complete, go to the power menu and turn off your console by choosing Turn Off PS4. Don't put it on standby. Turn off the PS4

7. Once the console shuts down completely, wait until the LED stops flashing. Then press the power button until you hear two different beeps to enter the recovery menu. Once inside the recovery menu, go to option 6. 7. Initialize PS4 and press X on the DualShock controller. boot PS4

8. Once your PC has initialized, start by reinstalling your games. Later, go to Settings> Manage saved data from app and choose Saved data to online storage. Later, select the saved games you want to download again and press the Download button.

9. Open a game that previously triggered PS4 error code np-36006-5 and see if the problem has been resolved.