Some users have contacted us with a strange incident where Skype closes automatically (the minimizes) sometime after opening. From what we have collected, the problem seems to be restricted to version 8.9.0.1 Skype and higher. The precise cause of this problem may seem difficult to identify, since there is no apparent error message telling the user the cause of the problem.
There is a lot of debate about the exact cause of the problem: some users point a finger at the update function that Skype is closing to update it, while others are suspicious of the version of Skype for Windows 10. curiously, this particular problem is not limited to Windows 10, so blaming everything on the Skype UWP version is invalid, since the problem is also found in Windows 7 and Windows 8, that do not include the Microsoft Store version. from Skype.
If you are struggling with the same problem, it is possible that I am lucky. We were able to identify a couple of fixes that solved the problem for many users who were in a situation similar to yours. Follow the methods below in order and see if they solve your problem.
Method 1: disable the built-in Skype app (if appropriate)
Some users have determined that, in your case, the problem is generated when opening Skype UWP, which supposedly forces to close the desktop version of Skype.
Note: this method is invalid if you use Windows 7 o Windows 8, since both do not include the Microsoft Store version of Skype by default. If you can't find this problem in Windows 10, go to method 2.
The built-in version of Skype for Windows 10 it is not accepted by all users, since some of the features present in the desktop version are still missing, as an example, the ability to drag and drop images, as well as pasting files from the desktop. clipboard. If you don't use it, there's no point in letting it interfere with the desktop version of Skype.
In case you encounter this problem in Windows 10, disabling the built-in version of Skype will probably solve the problem. Follow the steps below to disable Windows built-in application 10:
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Press the Windows key + R to open a run window. Escriba »ms-settings: privacy-backgroundapps »and press Enter to open the Background App Piracy tab from Settings.
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In the Background Applications window, scroll down the app listing and uncheck the toggle next to Skype.
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Restart your computer and open the desktop version of Skype again. It should no longer close unexpectedly.
If this did not solve the problem or this method was not applicable to your situation, go to next method.
Method 2: go back to the previous version of Skype
If the method 1 It was a mistake (or does not apply), let's try reverting to a previous version of Skype. This method has been confirmed to have successfully resolved the issue for Windows users 7 and Windows 8.
Uninstalling your current version of Skype and reverting to an earlier but more stable version will solve the problem. In general, any version of Skype under the build 8.9.0.1 you should not suffer from the error causing it to close unexpectedly.
Here is a quick guide to uninstall your current version of Skype and downgrade to a previous version:
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Open a run window (tecla de Windows + R), type »appwiz.cpl» and press Enter to open Programs and Features.
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Scroll down the program listing, right click on Skype and select Uninstall. Later, follow the onscreen instructions to uninstall from your system.
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Visit este link (here) and download an older version of Skype. Any build version lower than 8.9.0.1 it should work. But it is not advisable to go too low in the version list, since you might find many bugs that have been fixed since then.
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Open the installation executable and follow the onscreen instructions to install it on your system.
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Restart your computer, open Skype and see if the problem is solved.
If these two methods have not been effective, there is another alternative if you are on Windows 10, but it is possible that you do not like it very much. From what we have learned, the built-in version of Skype (Windows 10) does not suffer from the same error that causes it to shut down unexpectedly. If the previous two methods were not effective, consider using the built-in version of Skype (Skype UWP).
You can easily open the integrated Skype using the start menu to search for »skype«. If you still have the desktop version installed, you can distinguish between the two by reading the description: the description of the integrated Skype says “Trusted Microsoft Store app” while the desktop version says “Desktop app”.
