Black screen after Windows suspend 10

Windows releases frequent updates to fix various problems that are present in the operating system. Although most problems are solved very quickly, the famous bug that the screen turns black after coming out of sleep mode continues to bother users.

The reasons for this error are mainly module failures or a bad update from Microsoft (In most cases, the update 1709). Although some of the solutions may solve the problem completely; we still have to resort to alternative solutions if not. Start with the solutions starting with the first and work your way down accordingly.

Note: before following these solutions, it is recommended that you update your Windows to the latest version. Microsoft released updates to address various issues that included this issue..

Solution 1: disable fast startup, hibernation and hybrid sleep

Windows has introduced many modules in the latest updates ranging from quick start mechanisms to hybrid phases of suspending your computer. These are intended to reduce boot time each time the computer is turned on again and give the impression of using a “SSD”. These same characteristics have been diagnosed to cause black screen after sleep phase of both laptops and towers..

We will try to disable these modules one by one and see if this solves the problem. If that is not the case, we will go on to look for solutions to avoid the black screen. First, we will disable fast boot and work to disable other modules accordingly.

1. Press Windows + R and type »control panel» in the box and hit Enter.

2. Once in the control panel, select Large Icons and click Power Options.

1. Once in Power Options, click »Choose what the power buttons do» on the left side of the screen.

1. You will now see an option that requires administrative privileges called “Change settings that are currently unavailable”. click on it.

1. Now go to the bottom of the screen and uncheck the box that says “Enable fast boot”. Save Changes and exit.

Once you've finished making changes, restart your computer completely and try to enter sleep mode to see if the changes have changed anything. If this doesn't work, we can go ahead and try to disable hibernate mode. Please note that using a laptop will mean that the computer will continue to consume power, since it will not be able to hibernate.

1. Press Windows + S, scribe “symbol of the system” in the dialog, right-click on the app and select “Execute as an administrator”.

2. Once on the elevated command line, run the following command:

powercfg /h off

1. Restart the computer after running the command and check if the black screen still appears when the computer enters sleep mode.

If even this doesn't solve the problem, we can go to the root cause and disable the computer's sleep function permanently. This means that the computer will not fall asleep automatically or even when the lid is closed.. Disabling sleep mode may fix the problem, but it is not a suitable solution. Feel free to try the other methods before coming back to this.

1. Go back to the previously accessed power options and click on the »Change plan settings» present in front of the currently selected option.

1. Change the option from »Put the computer to sleep» to Never. In the case of a laptop, there may also be an option to close the lid.

1. Save Changes and exit. Restart your computer. Now your computer will not automatically go to sleep mode. It will only start if you use the suspend option from the shutdown options.

Solution 2: disable app preparation

It is reported that you must be prepared to perform a successful Windows update on your computer, but according to the official Microsoft statement, this seems to conflict with various registry keys on your computer. Here we can disable the App Readiness service or disable the registry keys that seem to be the root of the problem.

According to Microsoft and HP, the user may experience a “black screen” for about 10 minutes before you can control the computer again. As ridiculous as it may seem, this is the case and Microsoft even released a possible update to fix the problem.

1. Press Windows + R to start the application Run. Type »services. msc »in the dialog box and hit Enter.

2. Once in the services tab, look for the service »App Readiness«. Right click and select Properties.

1. Once in the properties, stop the service by pressing the button »Stop» next to the service status. Then select the start type as »manual» instead of automatic. Press Ok to save changes and exit.

1. Now restart your computer completely and check if the black screen still appears.

Solution 3: change registry keys (Advanced users)

As mentioned earlier, application service preparation seems to conflict with existing registry keys on your computer. If disabling the service is useless, we can go ahead and delete some registry keys.

Note: It is extremely important that you backup your registry before following the next solution. We will remove some keys and if this does not work, you may need to restore the changes.

1. Press Windows + R, scribe “regedit” in the dialog box and press Enter.

2. Once in the registry editor, navigate to the next route:

HKEY_LOCAL_MACHINENSOFTWARENMicrosoftWindowsNCurrentVersionNAppxNAppxAllUserStoreN-Applications

1. Now select the subkeys that start with the following keywords, right click and click Delete.

Microsoft.NET.Native.Framework.
Microsoft.NET.Native.Runtime.
Microsoft.VCLibs.

1. After you finish deleting the keys, power cycle your computer and see if this solves the problem. If not, or the computer goes into another error state, you should restore the registry values ​​and see if this fixes the problem.

Solution 4: activate the computer

There are also some cases where the computer wakes up but the correct screen may not be selected or the screen may continue to sleep. Then, a simple mouse click or keyboard key press should fix the problem, but if not, follow the simple tips below:

• There may be cases where Windows does not detect the screen. Press Windows + Ctrl + Shift + B to activate the screen forcefully.

• You can also try connecting a different monitor to your PC and check if the screen is streaming to that screen. If so, it probably means there is something wrong with your current monitor. You must press Windows + P a few times to change the screen output.

• Make sure all other devices (except keyboard and mouse) are disconnected from the computer.

In addition to the above methods, if you still can't fix the problem, you can try the steps below:

• Upgrade or downgrade your graphics driver based on your situation. In some cases, even the rollback of the Intel HD graphics fixed the problem.

• Check your PSU (power supply) and make sure you are supplying the correct required power.

• Perform a system restore to a previous state or an update. If you don't have a restore point, perform a clean install.