After upgrading to newer versions of the Windows operating system, particularly Windows 8, 8.1 Y 10, many people who own and use Brother printers find that their computers no longer recognize their printers as printers, they are recognized as USB composite devices. In all these cases, the printers in question were perfectly recognized by the latest version of the Windows Operating System on which the affected user's computer was running. This is quite a serious problem as it makes affected users unable to update their printer firmware and, well, can't use their printer to print anything.
In Device Manager, These printers appear as USB Composite Devices in all cases and their properties can be from “This device cannot boot (Code 10)” until “Operation error” O “The requested operation failed”. Users affected by this issue have reported that disconnecting and reconnecting the printer, uninstalling the printer from the control panel and even uninstalling the printer drivers using the drive uninstaller utility found on the Brother official website and subsequent reinstallation has not been helpful.
However, this is not an unsolvable problem, as the fairly simple solution to this problem is to update the firmware of any Brother printer that has been affected by this problem. However, Updating the firmware of an affected Brother printer can be a bit difficult when the machine refuses to recognize it as a composite USB device and not a printer.
This is what you need to do to update the firmware of a Brother printer when the computer recognizes it as a USB composite device instead of a printer:
Connect the printer in question to a different computer, a computer that recognizes it as a printer and not as a USB composite device, preferably a computer running any version of Windows 7.
Wait a couple of minutes for the computer to correctly recognize and install the printer as a device.
click here to go to the Downloads section of the Brother official website.
Find your brother's printer using his model number or …:
Choose your brother's product category.
Select your Brother product series on the next page.
Select the model number of your Brother printer on the page that appears.
On the Downloads page for your specific Brother printer, select your operating system family (for example, Windows) and the version of the operating system (for example, Windows 8.1 (32 bits)) and click Search.
In the Firmware section, click on firmware update tool.
In the window that appears, click on your preferred language.
Click Accept EULA and download, and the firmware update tool should start downloading automatically once you get to the next page.
Once the Firmware Update Tool has been successfully downloaded, initial.
The wizard will automatically recognize your printer during the process. Follow the wizard to the end. Once you have followed the wizard to the end, out, disconnect the printer from the computer and connect it to the computer that previously recognized it as a USB composite device. The computer should now recognize it as a printer and not a USB composite device and it should be able to print.
Note: If you do not have access to another computer that recognizes your Brother printer as a printer, you should know that some people have managed to fix this problem by connecting their Brother printer to the same computer through its network port and following the procedure outlined. on.
