Unable to load M3U8 video error

Contents

The error »Cannot load M3U8 ″ can occur when trying to play a video on the Internet. The error can display three different types of messages, for example: »Cross-domain access denied«, »There are no levels to play» and »404 not found«. The bug prohibits a user from playing a video and the bug is not limited to a specific browser and has been reported in almost all browsers. However, this can be fixed with a few simple methods. In this article, We will provide you with a detailed guide to follow those methods and also inform you about the reasons that trigger the problem.

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What causes the “error M3U8”?

We examined the problem after receiving several user reports and came up with a set of repair strategies that helped resolve the error. What's more, We investigated the reason this error was being triggered and found three of the most common ones listed below.

  • Firewall: the first type of error that the message »Cross-domain access denied» is shown is because it is blocked by a proxy or a firewall. A certain video may be blocked in your country or, for some reason, the firewall considers it dangerous, so it may not load and show this error.

  • Cookies: It implies the second type of error and displays the message “There are no levels to play”. This error appears when you have denied access to third-party data and cookies in your privacy settings.

  • Elimination: if the platform or person who uploaded the video deleted the video you are trying to view, the message will be displayed “404 not found”.

Now that you have a basic understanding of the nature of the problem, we will move on to the methods you can implement to eradicate it. We will advise you to follow the guide given below and test the arrangements in the order provided.

Note: make sure your browser is updated to the latest version before continuing.

Solution 1: grant access to the firewall

Sometimes, the firewall may be blocking Internet access from certain elements of your browser, what may be causing the error. Therefore, you can try allowing chrome through firewall or follow the steps below.

  1. Type »Firewall» in the search bar and click the option »Allow an application to pass through the firewall». 2019-02-23_003931-6428082Type firewall in the search bar and select Allow an application through the firewall option

  2. Make sure that the box that your browser allows is checked on both public and private networks 2019-02-23_004059-6851923Checking the boxes

  3. If it was not allowed, check the box and restart the browser.

This solution will eradicate any problems with the firewall and if this does not fix it for you. Go to the next solution.

Solution 2: allow third party cookies

Sometimes, due to your privacy settings, cookies and third party data are not allowed, what can make Non-M3U8 levels look bad, Thus, in this step we will ensure that cookies and third-party data are allowed in your browser. What's more, this step may vary from browser to browser.

For Google Chrome:

  1. Open your browser, click the three dots in the upper right corner and click settings 2019-02-23_004823-5861333By clicking on the three dots in the upper right corner

  2. Scroll down and click »Advanced» 2019-02-23_004858-2789003Clicking on advanced

  3. Now click on Content Settings 2019-02-23_004920-6626973Content settings selection

  4. Select cookies 2019-02-23_004949-3538392Click on Cookies.

  5. Make sure that the box »Block third-party cookies» is not selected. 2019-02-23_005013-3546236Make sure third-party cookies are enabled

For Microsoft Edge:

  1. Open your browser and click on the three dots in the upper right corner.

  2. Now click on settings 2019-02-23_005510-5685421Opening Edge and click on the three dots in the upper right corner and select settings

  3. Now, in the left panel, select Privacy and Security Settings 2019-02-23_005549-4845978Select privacy and security settings

  4. Now make sure that under the cookies heading the option »Do not block cookies» is selected 2019-02-23_005618-9226008Make sure third-party cookies are not allowed

Note: The process may vary if you use a different browser and if the above solutions do not work for you, restart your internet connection or reinstall your browser.

Solution 3: use incognito mode

All major browsers have a private mode / incognito in which the browser starts without extensions and caches the data. To rule out if any of the extensions or saved or cached data is creating the problem, start the browser in incognito mode / private. By way of illustration, we will use the Chrome browser.

  1. Chromium launch.

  2. Click on 3 points and then click New Incognito Window. open-incognito-mode-of-chrome-9759953Open Chrome's incognito mode

  3. Now visit the web page where you had trouble playing the video and see if you can play it smoothly.

  4. If you were able to play the video in private mode / incognito, clear cache or disable potentially problematic extensions. Extensions like Adblock are known to create this problem. In Chrome, it is known that the browser extension “HTTPS Everywhere” is the main cause of this problem.

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