Multiple users with an active Netflix subscription have been reported to encounter error code U7353 when attempting to play certain titles from a Windows computer or tablet.. In most cases, the problem is reported to occur with the Netflix UWP app (Universal Windows Platform) downloaded from Microsoft Store.

What is causing the Netflix error U7353 problem?
We have investigated this particular problem by examining various user reports and commonly used repair strategies to fix this particular problem on Windows computers..
It turns out that this error code points to corrupted information / inaccurate that is present on the computer and needs to be updated so that the Netflix client can validate the account.
There are several possible culprits that could end up causing this particular error code:
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Error de Netflix UWP: It turns out that there is a recurring error in the Microsoft Store version of Netflix. After more than a year, Netflix released a hotfix for this particular error message. If this scenario applies to your situation, you can solve the problem by updating your Netflix UWP version to the latest version via Microsoft Store.
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Corrupted Netflix UWP app: Another possible culprit that could be responsible for this particular problem is corruption within the main application folder. If this scenario is applicable, you can solve the problem by restarting the Netflix app or uninstalling and reinstalling the UWP app from your computer.
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Incorrect DNS addresses: it is a well known fact that Netflix does not work well with certain default generated DNS addresses. In this case, you can solve the problem by changing DNS addresses to Google DNS.
If you are currently having trouble resolving this particular Netflix code and fixing error code U7353, This article will provide you with several troubleshooting steps. Then, You will find several methods that other users in a similar situation have used successfully to fix the problem and revert to Netflix's default functionality.
If you want to remain as efficient as possible, We recommend that you follow the methods in the order they are presented, since the possible solutions are ordered by efficiency and difficulty. One of the methods is meant to solve the problem in your case, regardless of the culprit that ends up causing the problem.
Method 1: update Netflix UWP to the latest version
It turns out that this particular problem can also occur due to a recurring Netflix app error that is only present in the UWP version of the app.. The issue is known to occur with users who have previously downloaded content for offline use.
Fortunately, Netflix has already issued a hotfix for this particular issue via the Microsoft Store. Normally, the update should have applied automatically, but if automatic updates are disabled on your machine, this is what to do:
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Press the Windows key + R to open a Run dialog. Then write “ms-windows-store: // home” and hit Enter to open the Microsoft Store home page.
Open the Microsoft Store via the Run dialog
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Inside Microsoft Store, click the action button (Right upper corner) and choose Downloads and updates from the list.
Downloads and Updates
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From the Downloads and Updates screen, click on Get updates and wait until the Netflix app is updated to the latest version.
Get updates
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After installing the update, restart your computer and see if the problem is resolved on the next startup.
If the same problem continues to occur, proceed to the next method below.
Method 2: restart the Netflix app
If you are looking for a quick solution, your best chance would be to simply restart the Netflix app using the Apps & Features utility. Several affected users who after performing the following steps and restarting their machines, the issue was resolved and they were able to use the Netflix app without encountering error code U7353.
This is what you have to do:
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Press the Windows key + R to open a Run dialog. Then type »ms-settings: appsfeatures »and press Enter to open the Applications and Features menu of the Settings application.
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Inside the Applications and Features window, scroll down to Apps & Features and scroll through the app list until you find the Netflix app.
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Once i see it, click once on the Netflix entry, then in Advanced.
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Scroll down to the Break tab, then click the Reset button below.
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Finally, click Reset one more time to confirm the reset process. Once i do, the app will reinstall and revert to its default settings; this should end up resolving error code U7353.
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Once the process is complete, restart your computer and see if the problem is resolved on the next startup.
Videouploads player / 2019/05 / reset-netflix-app.webm00: 0000: 0000: 20 Use the up arrow keys / down to increase or decrease the volume.
If the problem persists, proceed to the next method described below.
Method 3: uninstall and redownload the Netflix app
Some affected users reported that the issue was only resolved after uninstalling the Netflix app and downloading it again from the Microsoft store. However, Several users who have used this method have reported that for them the solution was temporary as the error returned after a couple of days.
So keep in mind that until Netflix decides to fix your app for UWP, you may need to repeat this process from time to time. This is what you need to do:
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Press the Windows key + R to open a Run dialog. Then type »ms-settings: appsfeatures »and press Enter to open the Programs and Features tab of the main Settings application.
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Inside the Programs and Features tab, scroll down through the app list and find the Netflix app.
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Once i see it, click on it once then Advanced.
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Inside the Advanced menu of the Netflix application, scroll down to the Uninstall section, Click on Uninstall and then click on the Uninstall button below once more to confirm the process.
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Once the process is complete, restart your computer and wait for the following boot sequence to complete.
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Press the Windows key + R to open another Run box. Then type »ms-windows-store: // home »and press Enter to open the Microsoft Store home page.
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Inside the Microsoft Store app, use the search function in the upper right section to search for Netflix.
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Then click Get to download and install the app.
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See if you keep seeing error code U7353. If the same problem continues to occur, go to next method.
Video Upload Player / 2019/05 / uninstalling-the-Netflix-app.webm 00: 0000: 0000: 20 Use the up arrow keys / down to increase or decrease the volume.
Method 4: change default DNS to Google DNS
This particular problem is often reported to occur with configurations that use the default DNS. Several affected users have reported that the issue has been resolved after changing DNS addresses to Google DNS and deleting DNS.
Here is a quick guide on how to do this:
Note: The following guide is applicable to all versions of Windows.
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Press the Windows key + R to open the Run dialog. Then type »ncpa.cpl» and press Enter to open the Network Connections tab.
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Right-click on the active network connection and choose Properties from the context menu.
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Within the Properties of your network connection, go to the Networks tab, select Internet Protocol version 4 (TCP / IPv4) and click the Properties button below.
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In the next menu, select the General tab and select the option Use the following DNS server addresses.
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Set 8.8.8.8 as preferred DNS server and 8.8.4.4 as alternate DNS server.
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Click OK to save your settings.
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Press the Windows key + R to open a Run dialog. Then write “cmd” and press Ctrl + Shift + Enter to open an elevated command prompt. When prompted by the UAC window (User account control), click Yes to grant administrative privileges.
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Inside elevated command prompt, type the following command to flush the DNS cache:
ipconfig /flushdns
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Once you get the success message “Successfully clear DNS resolver cache”, close elevated command line, open the Netflix app and see if the problem is resolved.
Videouploads player / 2019/05 / flushing-dns.webm00: 0000: 0000: 39 Use the up arrow keys / down to increase or decrease the volume.
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