Netflix error code U7361-1253-C00D6D79 in Windows 10

Contents

Some Windows users 10 They encounter error code U7361-1253-C00D6D79 when trying to stream Netflix content using the Universal Windows Platform app (UWP). In most cases, the error is accompanied by the following message $ 0027 We're having trouble playing this title right now. Please try again later or select a different title $ 0027.

netflix-error-code-6040053Netflix error code U7361-1253-C00D6D79

Since Microsoft has already released a series of hotfixes aimed at correcting various inconsistencies exhibited by the UWP versions of HBO GO, Netflix y Amazon prime, you should start this troubleshooting search by updating Windows to the latest version. What's more, you should also try updating the Netflix UWP app manually.

In case it is a generic problem (probably a cache problem), you should be able to solve the problem by running the Windows app troubleshooter, restarting the Netflix application or uninstalling and reinstalling the application.

However, if you only encounter this problem when playing media that you are currently downloading for offline use, wait for the download to complete or clear the download queue before attempting to stream content.

Update Windows to the latest version

It turns out that the error code U7361-1253-C00D6D79 can also occur due to a pending Windows Store update that is not installed. Microsoft has already released a series of hotfixes that fix many incompatibilities in Netflix apps, Amazon Prime y HBO go.

Several affected users who struggled with this issue have confirmed that the issue is resolved after installing all pending OS updates through the Windows Update component. (WU).

Here's a quick guide on installing any pending Windows updates:

  1. Open a Run dialog box by pressing the Windows key + R. Later, scribe $ 0027 ms-settings: windowsupdate $ 0027 and press Enter to open the Windows Update tab of the Settings app. ms-settings-22-4407158Run dialog: ms-settings: windowsupdate

  2. Inside the Windows Update section, start by clicking Check for updates. Later, follow the onscreen instructions to install each pending update. check-for-updates-18-3135964Install all pending Windows updates

  3. Once you install each pending update, reboot your machine and see if the issue is resolved once the following boot sequence completes.

    Note: If you are prompted to reboot before all pending updates are installed, do it, but make sure you go back to the same WU screen and complete the installation of the rest of the updates on the next startup.

In case you still run into the error code U7361-1253-C00D6D79, scroll down to the next possible solution below.

Update Netflix UWP to the latest version

It turns out that this problem is often caused by a Netflix app bug that is only present on the universal platform version.. In most cases, reported to appear if users have previously downloaded content for offline use.

But as some affected users have reported, Netflix has already resolved this issue through an app update. Microsoft Store should already have installed the update, but if you have previously modified Windows default update settings 10 Store, you may need to force the update to install to resolve the issue.

Here is a quick guide to update the Netflix UWP app to the latest version:

  1. Open a Run dialog box by pressing the Windows key + R. Later, scribe $ 0027 ms-windows-store: // home $ 0027 and hit Enter to open the default Microsoft Store panel. microsoft-store-2-9904211Open the Microsoft Store via the Run panel

  2. Once inside the Microsoft Store, click the Action button (Right upper corner) and click on Downloads and Updates from the list of available options. 2019-11-21_170502-2390065By clicking on "Three dots" and selecting "Downloads and updates"

  3. From the Downloads and Updates screen, click on Get updates and wait until the Netflix app is updated to the latest version. get-updates-1-9320553Get updates

  4. Please wait patiently until the update is installed, then restart your computer and launch the Netflix UWP app after the next startup finishes to see if the problem is fixed.

In case you keep encountering the same error code U7361-1253-C00D6D79 when trying to stream a Netflix title, scroll down to the next potential solution.

Run the Windows app troubleshooter

In certain circumstances, Windows 10 could identify and fix the problem automatically. Windows app troubleshooter is solid on Windows 10 and it is able to solve many scenarios where the UWP application does not work properly.

If you encounter the error code U7361-1253-C00D6D79 due to generic issues, like a corrupted cache folder, the steps below should allow you to fix the problem with minimal hassle.

Here is a quick guide on how to run the Windows app troubleshooter to solve the problem:

  1. Press the Windows key + R to open a Run dialog. Then type »ms-settings: troubleshoot $ 0027 in the text box and hit Enter to open the Troubleshooting tab of the setup menu. activation-troubleshooter-1-2-8739808Access to activation troubleshooter

  2. Once you have reached the Windows Troubleshooting tab, go to the menu on the right and scroll down to the Find and fix other problems section. From there, click Windows Store Apps. Then click Run the troubleshooter to open the utility. 2018-12-04_191652-4-3758535Run the Windows Store app troubleshooter

  3. When I can open the utility, wait patiently for the initial scan to finish. Later, follow the on-screen prompts to apply the recommended repair strategy (depending on the type of problem you are dealing with). Click Apply this solution to start the utility. apply-this-fix-30-5901315Apply this solution

  4. Once the solution is applied, restart your computer and wait patiently for the next boot to complete. Later, relaunch the UWP version of Netflix and see if the problem is resolved.

If you keep seeing the same error code U7361-1253-C00D6D79, scroll down to the next possible solution below.

Clean the download queue

As many affected users have reported, error code U7361-1253-C00D6D79 can appear whenever trying to play media that is currently being downloaded for offline use.

In case you have a title that you are currently downloading in the app for UWP, wait for the update to complete before trying to play the title again.

download-queue-1718539Netflix download queue

Once the download is complete, restart the Netflix UWP app and play the title again to see if the error is resolved.

In case you have a lot of media waiting to be downloaded, you can also delete the download queue manually from the app. Here is a quick guide on how to do it:

  1. On the main panel of the Netflix UWP app, click the action icon (upper left corner) and click My Downloads in the menu on the left. my-downloads-2513320Access the My Downloads menu

  2. Once you are in the My Downloads menu, click Manage (Right upper corner).

  3. Then, select the queued media you want to get rid of and click the Delete button in the upper right corner of the screen. deleting-queued-media-7719770Delete queued media

  4. Once all queued media is removed, restart the Netflix UWP app and see if the problem is resolved.

In case you still run into the same error code U7361-1253-C00D6D79, scroll down to possible final solution below.

Restart or uninstall the Netflix UWP app

If none of the above methods have allowed you to fix error U7361-1253-C00D6D79 on Netflix UWP, you should try to restart the application to erase any temporary data that may cause this problem. If that doesn't work, you must proceed to uninstall and re-download the application.

Here's a quick guide on how to restart the Netflix app:

  1. Open a Run dialog box by pressing the Windows key + R. Later, scribe $ 0027 ms-settings: appsfeatures $ 0027 and press Enter to open the Applications and Features menu of the Settings application.

  2. Once you are inside the applications and functions menu, scroll down to the right section and scroll through the list of installed UWP apps until you find the Netflix app.

  3. When I see it, click on it to expand the menu, then click on Advanced Options.

  4. Then, scroll down to the Reset tab and click the associated Reset button.

  5. When you're ready to start, confirm the process by clicking Reset once more.

    Note: After doing this, the app will be reinstalled and the settings will revert to the default settings.

  6. After the operation is completed, launch the Netflix app again and see if the problem is resolved.

Videouploads player / 2019/05 / reset-netflix-app.webm00: 0000: 0000: 20 Use the up arrow keys / down to increase or decrease the volume.

In case the same problem continues to occur, follow the instructions below to uninstall and reinstall the UWP version of Netflix:

  1. Open a Run dialog box by pressing the Windows key + R. Later, scribe $ 0027 ms-settings: appsfeatures $ 0027 and hit Enter to open the Programs and Features tab of the Settings app.

  2. Then, locate the Netflix app by going to the Programs and Features tab and scrolling down the list of apps.

  3. With the Netflix app selected, click the Advanced Menu hyperlink. Later, scroll down to the Uninstall section and click Uninstall to confirm the uninstall process.

  4. Once the process is complete, restart your computer and wait for the following boot sequence to complete.

  5. Press the Windows key + R to open another Run dialog. This time, scribe $ 0027ms-windows-store: // home $ 0027 and hit Enter to open the Microsoft Store home page.

  6. Inside the Microsoft Store, use the search function (upper right section of the screen) to Search Netflix.

  7. In the results list, click on Netflix and hit the Get button to download and install the app.

  8. Once the installation is complete, launch the application and try to reproduce the same title that was previously presented with the error U7361-1253-C00D6D79 to see if the problem is resolved.

Videouploads Player / 2019/05 / uninstalling-the-Netflix-app.webm 00: 0000: 0000: 20 Use the up arrow keys / down to increase or decrease the volume.

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