Nowadays, Most of the Android OS users often make mistakes on the Google Android system and the most irritating fact is that almost all of these errors are usually related to the Google Play Store app.. Google Play Store is a very important application for the Android operating system that fills the gap between the end user and developers, namely, Users can download or install apps or games through the Google Play Store app. Then, this app takes care of everything, from downloading apps to updating them regularly. An interesting fact is that most of the errors in the Google Play store occur when trying to download or update applications from it, and the DF-DFERH error-01 in the Google Play store is one of the many errors of this type. The message displayed for this error is “Error retrieving information from DFDFERH server-01”. In this article I will explain several methods to solve this error.
Method 1: clear old cache files
Clearing the old cache is one of the best methods to avoid different types of Google Play Store errors. The main cause of these errors has been observed to be the old cache, so it is always recommended that you clear the cache of your installed application daily or that you use applications such as CCleaner to automate the emptying of the cache, so that you do. you don't have to empty it manually. Therefore, to empty the Google Play Store cache you can follow these steps:
Go to the Settings of your Android device -> Go to Applications -> Select all -> Tap on Google Play Store.
Here you will now have the option to Clear Data and Clear Cache as shown above, so you just have to touch these two options and the rest will be done by the phone itself.
Now you need to follow the same method to flush the Google services framework cache, as it is also responsible for errors related to Google Play Store. To empty the cache, go to Applications, click on the Google Play Services app and on Clear Cache and Data.
And that is. If the cache was the reason for this error, then it should be fine by now.
Method 2: fix Google Play Store error
Sometime, our Google Play Store application may be the cause of this error. Sometimes, the updated version of the Google Play Store may have compatibility issues. Then, you will need to uninstall updates from Google Play Store.
Go to Settings >> Application Manager >> Everything >> Google Play Store.
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Touch Force Stop and click
Press Clear data and press
Tap Uninstall updates and tap
After completing the steps 2, 3 Y 4, restart your device and try to install or update the apps from the Google Play Store.
Method 3: reset google account
If clearing cache files doesn't work for you, do not worry, you can try this workaround, which is to re-authenticate your Google account details with your Android smartphone. Therefore, you must delete and add your google account one more time.
Go to Settings of your Android device -> Accounts -> Google.
You can now see your current Google account.
Select your account >> Click the menu button >> Delete your account.
Now add your Google account again
Now restart your Android device and try using Google Play Store, should get rid of that problem.
Method 4: habilitar Google Play Store & Services
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Go to settings
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Scroll down and find “apps with usage access”
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Tap Enable for Google Play Store and Google Play services
Method 5: install the new version of PlayStore
Some users may face this issue due to an outdated version of PlayStore or because their version of PlayStore might not be able to update automatically. Therefore, in this step we will install a new version of PlayStore after downloading it as APK. For that:
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Download the PlayStore APK from here.
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Once downloaded, click on the APK and select “Install”.
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Wait for the APK to install and see if the problem persists.
Important note: this solution should only be necessary if you have rooted the phone and installed a custom ROM. If you can't install PlayStore this way, try to download “Lucky Patcher” and install PlayStore from there.
SUGGESTION: If none of the methods have solved your problem, we recommend that you use the Reimage repair tool, which can scan repositories to replace damaged and lost files. This works in most cases when the problem originates due to a system corruption. Reimage will also optimize your system for maximum performance. You can download Reimage by clicking here
