The error 9 iTunes occurs when users cannot restore their iPhone device with the software. The full error message is »The iPhone« iPhone »could not be restored. An unknown error has occurred (9). «
Error 9 from iTunes
Apple officials have acknowledged the error message and even posted documentation online on their site.. According to them, This error occurs if your Apple device is disconnected during an update or restore. We have put together a ton of solutions including basic fixes to help you avoid the problem. Make sure you go from first to second and keep going down.
What causes the error 9 from iTunes?
The error 9 it is one of the most common errors users encounter when using iTunes with their Apple device. Then, some of the most common reasons why this error message can appear on your computer are shown:
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Cable / faulty USB port: since this error means that there was a problem with the connection, you may have a faulty USB cable or port which can make connection difficult.
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Device in error state: Apple devices are known to go into error states all the time. A simple reboot updates the settings and fixes the problem.
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IT security service: your computer may have overprotective security mechanisms that could block the connection to your iDevice.
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Previous version of iTunes: Apple Releases Frequent Updates for iTunes to Fix Bugs and Improve New Features. You must have the latest version of iTunes before trying to use it for recovery / upgrade.
Before starting with the solutions, make sure you are logged in as administrator on your computer. What's more, you must have an open and active internet connection. This means a network without proxies or VPN.
Solution 1: Replace the cable / change port
If you have a faulty cable, the restoration process is likely / updating your iPhone is interrupted. iTunes requires that the iPhone remain connected to the computer throughout the process. If at any time the connection is interrupted, the process will stop.
Apple charging cable
You must change the cable that you use as the means of connection between your iPhone and iTunes. What's more, you should also try changing the port you have connected your cable to. After changing the cable / puerto, start the process again and see if it passes this time.
Do not proceed to the other solutions if you have a cable / faulty port.
Solution 2: Force restart the iOS device
This error message may also appear on your iTunes if your device has incorrect settings or incorrect settings stored on it. This is a very common culprit not just for iPhones, but for all other smartphone devices. With so many applications and modules, it is very common for the smartphone to go into error states. We will force restart your device and see if this fixes the problem in question.
For iPhone X / 8/8 S / Plus:
Quickly press the Volume Up button, then immediately press the Volume Down button and then press and hold the Power button until you see the Apple logo appear on the screen.
IPhone X reset force / 8/8 S / Plus
For iphone 7/7 S / Plus:
Press and hold the Activate button / Sleep and Volume Down simultaneously until you see the Apple logo appear on the screen.
Force restart the iPhone 7/7 S / Plus
For iphone 6/5 / S before and iPad:
Press and hold the home button and the power button until you see the Apple logo appear on the screen.
PROFESSIONAL SUGGESTION: If the problem is with your computer or laptop, you should try using Reimage Plus, which can scan repositories and replace damaged and lost files. This works in most of the cases when the problem originates due to system corruption. You can download Reimage for By clicking here
Force restart the iPhone 6/5 / S earlier and iPad
After the reboot is successful, reconnect your iPhone to your computer and check if the problem is solved.
Solution 3: disable antivirus software and firewall
If the above two methods don't work for you, you can try disabling your antivirus software and make sure iTunes has the proper permissions on your firewall. Antivirus software often conflicts with applications and blocks them (false positive).
You can try temporarily disabling your antivirus software and see if that fixes the problem. You can consult our detailed article on How to deactivate the antivirus and follow the steps according to the antivirus utility installed on your computer. Make sure to disable your computer's firewalls as well (if there were).
Solution 4: update iTunes to the latest version
If all the above methods don't work, it probably means there is something wrong with iTunes. Apple publishes frequent updates to iTunes in the form of versions to fix bugs and make improvements. If you try to perform a restore function / update via an older version of iTunes, you must update it immediately.
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Open your iTunes. Click on the iTunes button present in the upper left corner of the screen and select Check for Updates.
Updating iTunes
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Now let the application connect to remote servers and download the latest version. Restart your computer after the update and check if the problem has been resolved.
Solution 5: use third party software
Another solution to fix the error code 9 of the iPhone when it is recovered or updated is to use third-party software to do the work for you. There are several free applications that have been developed to help you regain control of your iPhone..
Using ReiBoot
One of these applications is ReiBoot. We logged some feedback and it seems to be positive in most cases. You can look for other options, but make sure you have a backup of your data beforehand.
Note: Appuals is not associated in any way with third party software. Use these apps at your own risk.
Solution 6: use recovery mode
iTunes has a recovery feature that allows a phone that is in recovery mode to connect to the computer and perform basic operations., including iPhone update or recovery. In this solution, your data will be erased, so we give it a very low priority. Proceed only if your important data is backed up elsewhere.
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Make sure your iPhone is up to date. Put your iPhone in recovery mode. You can read our article on How to put your iPhone 4, 5, 6 Y 7 in DFU mode.
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Once the iPhone is in recovery mode, connect it to computer and wait for iTunes to detect it.
iPhone in recovery mode
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Now, when prompted, select Update and wait for the process to finish. This may take a couple of minutes, so be sure to be patient.
SUGGESTION: If none of the methods have solved your problem, we recommend that you use the Reimage repair tool, which can scan repositories to replace damaged and lost files. This works in most cases, when the problem originates due to a system corruption. Reimage will also optimize your system for maximum performance. You can download Reimage for By clicking here
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