Kodi cannot retrieve directory information

Contents

Entertainment is good; everyone likes it and enjoys it. There are many online media service providers today, let's take the example of Amazon prime , Netflix and let's not forget Hulu . For some people, the downside is that, of course, they want you to pay for their services. What could be a way to avoid it? Well, that is where Code It is useful. It is a non-profit open source multimedia service provider that allows you to enjoy TV shows, song, films, etc. without costing you a penny. Although all this has a price, it is you are viewing the content without the approval of the copyright owner , what can cause problems.

Back to the topic, there are a number of bugs that can ruin your fun time while using Kodi. One of them is the error $ 0027 Directory information could not be retrieved $ 0027. It is not very common but it ruins someone's entertainment from time to time and how are you reading this, you've probably found it too.

2018-11-25_214618-5452632Kodi was unable to retrieve directory information


What causes the problem?

Well, it's pretty simple. Given the, for the most part, you are using third-party add-ons on Kodi; this can occur due to:

  • Bad internet connection. As usual, when your internet connection is not working properly, you will end up with this problem as your device cannot send / receive information from the source.

  • Wrong source url. If the source URL you entered is misspelled or wrong, you will not be able to access the content.

  • The repository has expired. As we mentioned earlier, you are probably using third party add-ons on Kodi and, because of that, the repository may have expired or been terminated.

  • You can't connect to the source. If you can't connect to the repository, you will not be able to enjoy the material.

Now, to get to the real part, let's jump to the possible solutions to your problem:


Solution 1: check your internet connection

The first and most important thing is to start with the easiest and most common. Check if your internet connection is working properly. Use your PC or your smartphone, that part doesn't matter, just make sure your internet connection is good and working. Once this is done, if you use Android TV box or any other, check if it is well connected to your Wi-Fi. If the connection is correct, go to the next solution.


Solution 2: check source url

The error may be due to an incorrect source URL. To check the repository, what you have to do is:

  1. Go to settings de Kodi.

  2. The investigation File manager and take advantage.

  3. Right click on the respective repository and click / Touch Edit source . 2018-11-25_214544-3568484Select Edit source

  4. Touch / click on the URL from the repository. 2018-11-25_214601-1758664Check the source URL for errors

  5. Check the URL for errors.

  6. Make sure the URL is complete lowercase letters .

  7. Once this is done, just click ok and save.

Once you have followed the steps and there is no question about the source URL, jump to your computer and try to access the url. If it works properly, you should see something like this:

2018-11-25_214524-7140666Repository url


Solution 3: use a VPN

Sometimes it happens that something blocks access to the repository url. May be restrictions imposed by your ISP or something else. To avoid that, will have to use a VPN. In the actual world, no one really needs an introduction to VPNs, but for those who need it, VPNs are virtual private networks that allow you to access blocked or restricted websites by cloning your IP address.

There are a lot of VPNs, you can use whatever makes you feel good and start. When you don't access a certain repository, it will look like this:

2018-11-26_182708-5784828I can't access the repository


Solution 4: look for the new address

As we mentioned earlier, you are using third party plugins that often change their address every time a domain is downloaded. To get the new address, you will probably have to try google. Hopefully, it is likely to find the new url, but if you can't, try our latest solution.


Solution 5: use an alternate repository

Finally, if nothing works for you, there is only one way for you. Find an alternative repository. The reason you can't get the repository to work is because it's probably already done. In that case, look for an alternative repository, since third-party plugins mostly run on multiple sources.

To check if the repository has been created or not, just visit the source url, if it has been closed, you will see something like this:

2018-11-26_180350-1161823Closing the repository

Note: Please note that we do not endorse illegal content and, since Kodi allows you to use third-party add-ons, most of them are probably illegal. Use Kodi and its add-ons legally.

Subscribe to our Newsletter

We will not send you SPAM mail. We hate it as much as you.