Laptop camera does not work in Windows 7, 8 Y 10

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To run telecommunications applications such as Skype or video recorders on your device or on YouTube, you will need a webcam. This is where laptops built into webcams come in handy. How they are positioned on the top bezel, no need to bring a camera. You can also easily record your YouTube videos, etc. However, not everything is easy for some users. Webcam has failed multiple times for many people. While for some people this can happen suddenly after previous use, others have this problem from the first use of their PC. If you try to open the webcam in the manufacturer's app (Dell Webcam Center, Lenovo settings, etc.) it will only show a blank output with a crossed out camera. By extension, no camera or webcam app will work.

This problem is common in Dell and Lenovo users, but it is equally annoying on other notebooks like hp, Asus, Acer among others. This article will explain this problem and give you proven solutions.

Why is your webcam not working?

It is very simple why your camera does not work. The obvious reason is that the drivers are not compatible with the webcam. If you are sure you have the correct drivers, this could be due to a disabled webcam / disabled. On some laptops, the webcam can be deactivated with a key combination or by pressing a function key (F1 keys – F12). Manufacturers' webcam apps also have the ability to disable / disable webcam. This is known as privacy mode and will prevent any application from accessing the webcam. In less frequent situations, the webcam may have a loose connection, probably after a mechanical hit or when you attempted a repair. Sometimes, the error may be displayed “No cameras connected” or the message is displayed “Imaging devices missing” in device manager; These are separate issues and we have dealt with them separately.. What's more, below are some solutions to this problem.

If your webcam works in other applications, but not on skype, you can find the solution in our solution at.

If your webcam stopped working after the Windows anniversary update 10, you can solve the problem by following our guide.

Sometimes, Webcam light turns on but Webcam output is blank on Lenovo PC.

Method 1: enable camera with keyboard

Laptop keyboards have a quick way to shut down or disable your PC devices. With numerous reports of camera hacking, laptop manufacturers introduced this security option. You can include a key combination or just press a function key.

Test the Fn combination + F6 or Fn + F9 or just press F8 or F10. This won't work if you don't see a camera icon on the F6 keys, F8, F9 o F10. Just locate this icon and use the Fn combination or just hit the icon key 2017-11-14_190256-6173553

Method 2: update the manufacturer's webcam app

Outdated webcam applications may have trouble accessing the webcam as drivers change. You may want to try updating your webcam software. These utilities are sometimes essential for the webcam to work. Dell users can obtain a newer version of the utility “Dell Webcam Central”. here While Lenovo users can get the utility “Lenovo settings” here or in the Microsoft app store here for Windows users 10. Install the application and restart your PC.

Method 3: enable your camera in manufacturer app: Lenovo settings

The manufacturer's webcam utility applications have the ability to disable the built-in cameras. You will need to enable the webcam from these applications. To do this on Lenovo:

  1. Open the Windows start menu and type $ 0027Lenovo; until Lenovo appears, Settings and open it (if you don't have Lenovo setup installed, you can find it in the windows store here or on the Lenovo website here. 2017-11-14_184512-1072049

  2. Expand the window to display the top icons and click CAMERA at the top of the window. 2017-11-14_184532-1582821

  3. Scroll to the bottom of the settings page in PRIVACY MODE and change the privacy mode to OFF. 2017-11-14_184553-1626570

  4. If the camera is still crossed out, click on it to activate it.

If it is on Windows 7, you can enable your camera by going to Control Panel -> Lenovo Web Conference> Click the button “Show my picture” and your camera should work now.

In Windows 10, you can choose applications that access your webcam. Go to Settings (tecla de Windows + I)> Privacy> Camera> $ 0027 Allow apps to use my camera hardware $ 0027> ACTIVATE. Then, you can choose which apps can access the webcam.

If you still have webcam problem on Lenovo Windows PC 8 / 8.1, try our solution on.

Method 4: update your drivers

Bad drivers are a common problem when the webcam is not working. You will need the manufacturer's drivers. Dell users can go here , hp users can go here, Toshiba users can go here, Acer users can go here, while Lenovo users can go here.

  1. Go to your laptop manufacturer's website

  2. You will likely be asked for your service tag or serial number. You can find this on a label on the bottom of your laptop. If the label is damaged, you can find the service tag using cmdlets that read your BIOS. Click Start> escriba PowerShell> Abrir PowerShell> Scribe “Get-WmiObject win32_bios” (without the quotes) and hit enter. Your serial number will be shown / service tag. You can also choose to search for your laptop manually or use an automatic discovery service.. 2017-11-14_190824-4119578

  3. Write your service tag and submit it. The manufacturer will find your laptop model for you and present you with updates and drivers. 2017-11-14_190935-7933659

  4. Find your webcam drivers designed for your operating system (Windows 10, 8, 7 from 64 bits o 32 bits). Don't download BETA drivers, since they are not stable. 2017-11-14_191230-6049808

  5. Install the drivers (if you get a message that your drivers are up to date or newer than the version you are installing, go to Device Manager> Imaging devices> Right click on the webcam and uninstall> Install downloaded drivers)

  6. Restart your PC

Method 5: Replace your webcam connection

If your laptop was dropped or suffered a mechanical shock, the built-in webcam could come loose. The connector could also have become loose or not reconnected properly the last time the laptop was disassembled.

Just lift the screen bezel of your laptop. You may first need to remove some screws around, depending on your laptop model. Unplug the webcam connector and plug it back in fully before reassembling the bezel. Here are some tutorials on how to reposition the integrated webcam. If you are not comfortable opening your computer, ask a professional to do it 2017-11-14_192134-3430940

Method 6: change camera privacy settings

In some cases, the problem can arise if Windows is configured in such a way that it prevents certain applications from accessing the camera. Therefore, in this step, we will change certain privacy settings to fix this issue. For it:

  1. Press “Windows” + “I” to open settings.

  2. Click on “Privacy” and then select “Camera” in the left panel. 2020-03-31_214347-9220993Selecting «Privacy»

  3. Select the 'Change button’ under the heading 'Change access for this device'.

  4. Rotate the POWER lever to allow access.

  5. What's more, activate the option »Allow applications to access your camera» and then scroll down. 2020-03-31_214251-4462637Configure settings

  6. Allow apps to use your camera and exit settings.

  7. Check if the problem persists.

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