Check the error 5000 Content is not available

Twitch is a live video streaming platform. It was introduced in June 2011. The site consists primarily of video game streams, esports broadcasts, music streams and a stream trend “in real life” has recently started on the platform. Site content can be viewed live or video on demand.

Error message

However, recently there have been many reports of users not being able to access any live feed on the site and getting an error message showing '5000: Content not available'. In this article, We will discuss some of the reasons why this error can be triggered and provide you with workable solutions to ensure complete eradication of the problem..

What causes the error “Code 5000” en Twitch?

The cause of the error is not specific and can be triggered for various reasons:

• Cache and cookies: applications cache to decrease load times, However, over time, this cache can get corrupted and cause problems with the app. In the same way, websites store cookies in a browser to reduce loading times. These cookies can cause problems with the loading of certain websites.

• Extension: What's more, it is possible that a certain extension installed in your browser may be causing the problem, it is known that the extension “Spooky”, in particular, causes problems with the site.

• Browser: in some cases, the browser you are using to connect to the site may have trouble doing so.

• DNS problem: it is also possible that your internet is experiencing DNS problems. DNS is like a phone book for your Internet, translates the name of a website into an IP address and uses it to connect to the website, DNS may be corrupted and causing connection problems.

Now that you have a basic understanding of the nature of the problem, we will look for solutions.

Solution 1: clear cookies and cache.

The browser and the application store the cache and cookies to reduce load times. However, sometimes this can cause problems with the loading of certain sites if cookies or cache get corrupted. Therefore, in this step, we will clear cookies and browser cache.

1. Click on the »Menu» button at the top right of the browser. Clicking the menu button.

2. Select »Settings» from the drop-down menu. Click on “Setting” in the drop-down menu.

3. Scroll down and click on »Advanced«. Clicking on «Advanced»

4. At the bottom of the heading »Privacy and security«, click on the option »Clear browsing data«. Clicking on “Clear browsing data”.

5. In the time interval, select »All the time«.

6. Make sure the site data options »Cookies and» and »Image Caches and» Files »are checked. Checking both options.

7. Now click on the option »Clear data«. Selecting the option «Delete data».

8. This will now clear all cookies and cache, will open the site and check if the problem persists.

Solution 2: disable extensions.

In some cases, certain browser extensions were causing issues with the loading of streams on the Twitch website. Therefore, in this step, we are going to disable all browser extensions to make sure no extensions interfere with the site.

1. Click on the »Menu» button at the top right of the browser and hover over the »More settings« option.. Open extension settings

2. Select the option »Extensions» to open the list of extensions installed in the browser.

3. Make sure to disable all extensions and, in particular, la »Spooky». Extensions deactivation.

4. Now try to open the site and check if the problem persists.

Solution 3: clear DNS.

The browser uses DNS as a kind of phone book for the Internet. Translates the addresses of a site to an IP address and uses it to connect to the site. The Internet connection you use is assigned a DNS configuration that is elementary in the Internet connection. Sometimes, this DNS may be corrupted, so in this step we are going to clean the DNS. For that:

1. Click on the »Search» bar and type »Command Prompt«.

2. Right-click on the »Command Prompt» icon and select »Run as administrator«.

3. This will open the command prompt, type »ipconfig / flushdns«.

4. This will now completely reset the DNS cache.

5. Try to connect to the site and check if the problem persists. Clearing DNS.

Solution 4: change your browser.

In some cases, the browser you are using to connect to the site may have trouble doing so. Therefore, it is recommended to change the browser you are using to connect to the service, as it might solve the problem if the problem is from the browser.