The connection was denied because the user account is not authorized for remote access.

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The error $ 0027 The connection was denied because the user account is not authorized for remote login. $ 0027 usually occurs when the user account you are using to remotely connect to the target system does not have sufficient permissions. This error has also happened to many users in the past and it seems that Windows 10 is no exception. When trying to establish a connection, users have reported being prompted for the aforementioned error message.

the-connection-was-denied-1292117The connection was denied because the user account is not authorized for remote access.

Remote desktop can be used for different things, how to troubleshoot errors on a target system, etc., However, the function itself has a number of bugs. To avoid this particular problem, you can follow the solutions we provide below.


What causes the error $ 0027 The connection was denied because the user account is not authorized for remote access $ 0027 in Windows 10?

The cause of the error is in the error message itself, What is it:

  • Insufficient permissions: The error appears when the user account does not have sufficient permissions to establish a connection to the target host.
  • RD Service: In some cases, the problem can also be if the Remote Desktop service has the wrong login user configured.

Having said that, you can deal with the error by applying the following solutions. Make sure to use an administrator account when implementing the provided solutions.


Solution 1: create a new security group

To solve the problem, you may want to create a new security group whose members will have the power to establish a Remote Desktop connection. Here's how to do it:

  1. Press the Windows key + R to open Run.

  2. Scribe $ 0027 secpol.msc $ 0027 and press Enter.

  3. Go to Local Policies> User rights assignment.

  4. On the policy list, Find Allow access through Remote Desktop Services and double click on it. local-security-policy-7762449local security policy

  5. If there is no Remote Desktop Users group in Administrators, follow the instructions below. If you already have one, go to the next solution.

  6. Click Add User or Group and enter Remote Desktop Users in $ 0027 Enter the names of the objects to select $ 0027. adding-group-3149173Create a remote desktop user group

  7. Click ok.

  8. Reboot your system for it to take effect or you can simply enter the following command at an elevated command prompt:

    gpupdate /force

update-policy-1-9268204Force update group policy


Solution 2: grant access to your user account

In some cases, if the user account you are using to establish a remote connection is not a member of the Remote Desktop user group, you will be prompted to report such an error. In that case, you will need to add it to the Remote Desktop Users group. Here's how to do it:

  1. Presione Winkey + R to open Run.

  2. Type lusrmgr.msc and hit Enter.

  3. Click on Users and then double click on your user account.

  4. Switch to the Member of tab. user-groups-6765452User Groups

  5. If there is no Remote Desktop Users group in Administrators, click Add.

  6. Select Advanced and then click Search Now.

  7. On the list, double-click Remote Desktop Users and then click OK. adding-user-to-group-1964528Add the user account to the Remote Desktop user group

  8. Your user account is now a member of the Remote Desktop Users group.

  9. Try to establish a connection now.


Solution 3: Verify the access user to the remote desktop service

If your Remote Desktop Service uses Local Service instead of Network Service as the login user, can also cause the problem. You can fix it by changing it to Network Service. Here's how to do it:

  1. Press the Windows key + R to open Run.

  2. Scribe $ 0027 services.msc $ 0027 and press Enter.

  3. Find Remote Desktop Service and then double click on it. remote-desktop-service-3715226Remote desktop service

  4. Switch to the Login tab.

  5. If local service account is selected, will have to change it. Click Browse.

  6. Select Advanced and then click Search Now.

  7. On the list, double click Network Service and then click OK. changing-rd-service-user-6824138Remote Desktop Service Login User Change

  8. Restart the service by right-clicking the service and selecting Restart.

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