Adding your Google account to your Android phone is a great way to get emails to link several different apps to your Google account.. However, many users are seeing the error “there was a communication problem with Google servers” when trying to add their Google account to their phones. Some users see this error when they click Add account from phone settings, while others see this message after entering all their Google account details. As a last resort, you will not be able to add your Google account to your phone.
There was a communication problem with Google's servers.
What causes a communication problem with Google servers?
Here is the list of things that can cause the problem.
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Two-step verification: two-step verification is an amazing feature that prevents other users from accessing your account. This feature is also known to prevent other devices or apps from using your account.. Therefore, this could be causing problems connecting to your account. This is also very common when adding the account to other applications like Outlook, these apps will not add your account until you add the apps from your account settings or disable two-step verification. Then, the usual solution for this is to disable 2-step verification.
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Damaged cache: temporary files / cache is stored on the device so that applications run faster. These files can get corrupted and, Thus, make other functions / apps misbehave. This error can be caused by this very thing and the usual solution is to simply clear the application cache.
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Hosts file: hosts files are present on your system and have imported cell phone configuration information. This problem may be due to the content of those files. Changing the contents of the Hosts file will probably solve the problem in this case.
Note
Before following the steps of the methods listed below, first try restarting the phone to see if that solves the problem or not. Sometimes there is no problem and our devices / software misbehaves for unknown reasons and a reboot fixes this type of problem.
You should also try to remove the previously added Google accounts from the account list and try again. Just go to Settings> Select Google account> Click on the 3 points> Delete account. Do this for all previously added Google accounts and add the account again.
Method 1: disable authentication of 2 steps and clear cache
Sometimes, the two-step authentication process may interfere with your Google account login or it may be the corrupted cache of the Google account manager (and other applications). Disabling the two-step verification process and clearing the cache of some apps has helped some users to solve the problem. Therefore, follow the steps below to perform all these tasks.
Note: You can also disable two-step verification from your phone's browser, but we will follow the steps for the PC browser. However, the steps must be the same for both devices.
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Open your browser and type com in the address bar. Press enter
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Access your Google account
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Click on your profile picture in the upper right corner.
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Select Google account
Click on your Gmail profile picture and select Google account
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Select security
Click Security to open Gmail security options
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Scroll down and select 2-step verification
Select 2-step verification to open 2-step verification parameters
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Sign in again
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Click Shut Down
Click Disable to disable 2-Step Verification.
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Now, we will clear the cache of several applications. Go to your Android phone and open Settings
Click Settings to open settings
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If you have already added your Google account to your phone, select Account and remove your Google account from the list. Otherwise, skip this step.
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Select Applications (o Application manager)
Click Applications in the settings menu
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Look for Google Account Manager in the list of applications. Note: on some phones, you may need to swipe right to switch tabs. If so, make sure you are on the All tab. This is because some phones classify their applications based on their status., for example, in action, SD card, etc. Therefore, Google account manager may not appear in the running apps list if it is not currently running. Therefore, you should look at the list of all apps.
Click on Google Account Manager to open Google Account Manager
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Once you open the Google Account Manager, select Clear data
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Select Clear cache
Click Clear Cache to clear the Google Account Manager cache.
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Repeat the last 3 steps to google play store, Google Play Services and the Google Services Framework. Don't worry if you can't find the Google services framework, some phones don't.
Once this is done, go back to the main settings page and try adding the account again. You should be able to add your account and use it without any hassle.
Method 2: reinstall Google Play services
Sometimes, the problem may be in the Google Play service application. These services sometimes get corrupted and all you have to do is reinstall them.
PROFESSIONAL SUGGESTION: If the problem is with your computer or laptop, you should try to use Reimage Plus, which can scan repositories and replace damaged and lost files. This works in most cases, when the problem originates due to system corruption. You can download Reimage for By clicking here
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Go to settings
Click Settings to open settings
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Select security
Click on Security
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Enable unknown sources. This will allow you to install apps from unknown sources. Since apkmirror files are considered unknown sources, we need this option to be enabled if we need to install the apk downloaded from that web page.
Option to switch between unknown sources
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Now, open google (or any other browser on your phone)
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Type apkmirror. com in the address and press Enter or Go
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Click the search icon and type Google Play Services
Type apkmirror.com in your browser and press Enter. Then search for Google Play services
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Click on the top result of the results list. The first are the last and you want the latest version of Google Play Services.
Select the highest result from Google Play services
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Download the file from the corresponding Google Play service (for your specific version of Android and your phone). If you are not sure which version is right for your device, follow the instructions on the download page. There should be detailed instructions on the download page.
Download Google Play services
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Once the file is downloaded and installed, go to Settings and select Accounts. Add your Google account
You should be able to add your account and log in with no hassle.
Method 3: Update host files (only rooted phones)
Note: If you don't know what a landline is or if you are not sure if your phone is landline or not, skip this method. This is an advanced technique.
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Go to settings
Click Settings to open settings
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Select security
Click on Security
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Enable unknown sources. This will allow you to install apps from unknown sources. Since apkmirror files are considered unknown sources, we need this option to be enabled if we need to install the apk downloaded from that web page.
Option to switch between unknown sources
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Now, open google (or any other browser on your phone)
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Type apkmirror.com in the address and press Enter or Go
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Click the search icon and type ES File Explorer
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Click on the top result of the results list. The former are the latter and you want the latest version of ES File Explorer
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Download the latest and appropriate version of ES File Explorer and install it
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Now, open ES File Explorer
Click ES File Explorer to open ES File Explorer
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Click on the 3 bars in the upper left corner
Click on 3 bars to open ES file browser options
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Select tools
Click Tools to open the Tools options
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Toggle Root Explorer. Click Allow if the system asks you to confirm
Activate root browser
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Local click
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Select the device. You should be able to see multiple folders in the right pane
Click Devices to open the devices.
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Select System and then open the etc folder
Navigate to the system directory / etc. clicking on the system folder and then on the etc folder.
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Click File Hosting and select Text from the dialog asking how to open this file. You need to open this file as a text file. Select ES Note Editor when the message asks you to select Note Editor
Click Hosts to open the Hosts file
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Now, remove everything from the file and write 127.0.0.1 localhost in the Hosts file
Delete the entire hosts file
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Click the back button and make sure your changes are saved. You can click the hosts file again and check its contents to make sure
Scribe 127.0.0.1 localhost in the hosts file
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Go to Settings and select Accounts. Add your Google account
You should be able to add the account and log in without a problem.
SUGGESTION: If none of the methods have solved your problem, we recommend that you use the Reimage repair tool, which can scan repositories to replace damaged and lost files. This works in most cases, when the problem originates due to a system corruption. Reimage will also optimize your system for maximum performance. You can download Reimage for By clicking here
