You may have encountered an error that prevents you from opening hyperlinks when using Microsoft Outlook. Depending on your version of Outlook, this error varies, but the real problem is the same. This problem has been addressed multiple times on the Microsoft website because many Windows users started having this problem every time they tried to open a hyperlink from their Outlook program.
In the versions 2007 Y 2010 the Outlook, you may encounter a different error, for example, “This operation was canceled due to the restrictions in force on this computer. Please, Contact your system administrator”.
But if you tend to use later versions of Outlook, for example, Outlook 2013 Y 2016, you might get an error saying “Your organization's policies prevent us from completing this action for you.”. For more information, contact Technical Support ».
Why won't hyperlinks open from Microsoft Outlook?
There can be various reasons why Outlook stopped opening hyperlinks from within. One of them corresponds to your default Internet browser that you may have configured in other third-party browsers, like Google Chrome / Firefox, installed on your computer. If you haven't done it yourself, it may have happened without you noticing due to different plugins changing the default browser for another.
Then, How to fix hyperlinks not opening with Outlook?
To solve this problem, you can follow the mentioned solutions and check if it works for you.
Solution n. ° 1: set Internet Explorer and Outlook as default programs
To solve this problem, you must set Internet Explorer as your default program to open links. On the other hand, you should also set MS Outlook as the default program for all email related services. To do this, you just need to follow these steps. This process is almost the same in all versions of Windows.
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Open Control Panel> Default Programs and click Set Your Default Programs.
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In the next window, set your default web browser in Internet Explorer and default email client in Outlook.
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Later, restart your MS Outlook and check if it opens the hyperlink. If that is not the case, go to the next solution.
Solution n. ° 2: reset Internet Explorer settings
If the problem with Outlook persists after you have followed the above-mentioned solution, you must reset Internet Explorer settings.
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Open Internet Options from Control Panel. You can also click the gear icon in the upper right corner of Internet Explorer and select Internet Options.
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Inside the Internet Options window / Internet Properties, go to Advanced tab and click Reset and OK buttons as illustrated in the image below.
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In the Reset Internet Explorer Settings window, check the Delete personal settings checkbox and click Reset. Once the process is complete, set default Internet Explorer and Outlook programs as shown above and restart Internet Explorer. Check Outlook to see if the problem has been resolved.
Solution n. ° 3: check the registry key inside the registry editor
The Registry Editor is a graphical tool that allows users to make changes to the Windows registry.
Note: before following this step, make sure to create a system restore point. We have a comprehensive guide that covers all the ways to create a system restore point..
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Open the registry editor by typing regedit in the search box in Windows 8 Y 10. If you are using Windows 7, you can do it by clicking Start> Run and type regedit followed by the Enter key.
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Inside the registry editor, find the .html key inside the HKEY_CLASSES_ROOT location, click on it and, in the right panel, check yourself (Predetermined) is blank or has no data, then it could definitely be a lagoon.
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Double click on (predetermined) and set your data value to htmlfile (is case sensitive). Click OK and restart your PC. Check if Outlook opens hyperlinks without any problem.
Solution n. ° 4: using the Microsoft Easy Fix tool (Windows only 7 and earlier versions)
This solution is for those who use Windows 7 or earlier versions. Download the Easy Fix tool from this link . Click the I agree mark and the Next button several times. This would automatically fix the problem. Please check your Outlook again. Hopefully, could have been resolved.
