▷ How do I fix the error of “Failed to set user settings in controller” in Windows?

The error “User configuration in controller failed” it is related to the touchpad device you have on your laptop. The device that usually shows this error is the Alps pointing device and it usually occurs on Lenovo laptops. The error message appears randomly, but it appears more often during startup.

Set user settings to Driver Failed

Users were able to find various solutions to this specific problem. We decided to include the most useful ones in this article. Be sure to carefully follow the steps below to successfully resolve this issue on your computer!!

What causes the error “Set user settings on failed controller” in Windows?

The error “Set user configuration in controller failed” may be caused by various touchpad related issues. Some users have even reported that they have seen this error on a desktop computer that doesn't even have a touchpad.. Either way, it is good to point out the correct cause so that you can choose the correct method easily.

• Touchpad drivers installed on a desktop computer: if your computer doesn't even have a touchpad and you somehow installed these drivers, you can easily see this error on your computer.

• No Alpine Drivers Needed: if you have problems with the first scenario or if you are using different touchpad drivers, you must remove the main executable, prevent your service from starting or disable your service to prevent the problem from reappearing.

• Drivers not installed correctly: if you are using Alps pointing device drivers and they show this error, you should try reinstalling the driver to see if that solves the problem.

Solution 1: rename a problem file

Simply renaming the apoint.exe executable within the corresponding folder solved the problem for many users.. May be useful as many users have conflicting touchpad drivers. Disabling one by deleting its executable can solve the problem very easily!!

1. Open any folder on your computer or click the Libraries button in the Quick Access menu on the taskbar. Then, click on the This PC entry in the left navigation menu and double click on your local drive. Double click to open the program files or (x86) Find the Apoint2K folder and double click to open it.

2. If you have difficulty finding this folder or if you have installed it elsewhere, you can also follow these steps. Wait for the error message to appear. When i do, use the Ctrl key combination + Shift + Esc to open Task Manager. Click the More details button as soon as it opens.

3. Stay on the Processes tab and check out the Applications section at the top. Locate the driver entry for the Alps Pointing device, right click and select Open file location. After the folder is opened, click again with the right mouse button on the same entry and choose the End task option from the context menu that will appear.

Finishing the problem task

1. Locate the point. exe inside the Apoint2K folder, right-click and choose the Rename option from the context menu that will appear. Change the name to something like $ 0027 apoint_old.exe »and commit the changes. Restart your computer and see if the same problem continues to appear on your computer.

Rename this file

Note: some users have reported that the above steps have not worked, as they needed to provide full ownership and control over the Apoint2K folder within Program Files. Make sure to test it too if you get any error messages related to permissions!!

1. Before starting, you should locate the installation folder. It should be the folder that was opened when you chose the Open file location option when prompted in Task Manager.

2. Alternatively, check the folder below, which is the default folder for all programs on your computer

C:N-Program Files (x86)

1. When I locate it, Right-click on the Apoint2K folder where the problematic executable file is located and choose Properties from the context menu that appears. Make sure to navigate to the Security tab in the Properties window.

2. Click the Advanced button at the bottom and click the blue link titled Change next to the property entry in the Advanced Security Settings window that will appear on your screen.

Change the owner of the folder

1. In the window enter the name of the object to select, type Everyone and click the Verify Names text. Everyone's text must be underlined. Click the OK button to add Everyone as the folder owner.

2. In the Advanced Security Settings window, click the Add button to add new permissions to the folder. Click the blue button Select a main button at the top. Again, type All and click Check Names. Click the OK button. Make sure the type is set to Allow.

Providing total control

1. In the Basic Permissions window, check the box next to Full Control. Click OK button to add full permissions. Click OK two more times to close all the windows that appear and restart your computer to see if the error still appears “Set user settings on failed controller”.

Solution 2: reinstall touchpad drivers

Since this issue is almost exclusively related to touchpad drivers, you can try to solve it by reinstalling these drivers and trying again. You can override Microsoft's default touchpad drivers or you can search the manufacturer online and download the drivers from their website. Either way, Be sure to follow the steps below!

1. First, you will need to uninstall the drivers you currently have installed. Use the Windows key combination + R to start Run. In the Open text box, scribe $ 0027devmgmt.msc $ 0027 and click OK button to open Device Manager. You can also search for it in the start menu.

Execution Device Manager

1. Thereafter, click the arrow next to the Mice and other pointing devices section and locate your Alpine pointing device in the list that appears. Right-click on its entry in Device Manager and choose the Uninstall device option from the context menu that will appear.

Uninstall the touchpad driver

1. After that, there are two things you can do. You can find the manufacturer's drivers, download them, run them from your computer and follow the instructions to install them.

2. What's more, you can simply reinstall Microsoft's default drivers by clicking the Action option from the menu bar at the top and choosing the Scan for hardware changes button that will appear. The touch panel driver will be reinstalled.

Looking for hardware changes

1. Restart your computer after you finish reinstalling the driver and see if the error “Set user configuration in controller failed” still appears.

Solution 3: Prevent the software from starting

This problem usually occurs because the touchpad drivers are installed on a computer that doesn't even have a touchpad. What's more, Uninstalling Alpine Pointing Device Drivers May Be Difficult. That is why it is better to simply prevent them from starting.

1. Open Task Manager by searching for it or clicking the Ctrl buttons + Shift + Esc at the same time on your keyboard. You can also click the Ctrl key combination + Alt + Delete and choose Task Manager from the menu that appears.

Open task manager

1. Go to the Startup tab in Task Manager and check the list of Alps pointing devices. Once you have located it, click the left mouse button and choose the Disable option at the bottom right of the window. Restart your computer and see if the same problem continues to appear.

Solution 4: disable an Alpine service

Services configured to run on your computer will run until you tell them to stop. This is also the case with Alpine devices. It does not matter what i do, your service is still working, it's better if you stop your main service. Follow the steps below to do it!!

1. First, you will need to uninstall the drivers you currently have installed. Use the Windows key combination + R to start Run. In the Open text box, scribe $ 0027services.msc $ 0027 and click the OK button to open Services. You can also search for it in the Start menu.

Opening services

1. Alternatively, open the Control Panel by searching for it in the start menu. You can also open another run box and type control $ 0027. exe $ 0027. Once the Control Panel opens, change the View By option to Large Icons and open Administrative Tools. Scroll down until you find the Services entry and double click to open it. Administrative tools services

2. Look for the Alpes SMBus Monitoring Service in the list. Click the right mouse button and choose the Properties option that will appear on the screen. If the service is running, be sure to click on the Stop option. In Startup type, click to open the menu and choose Disabled from the list of options.

3. Restart your computer and see if the error “Set user configuration in controller failed” still appears.