Tutorials

▷ How do I fix the error of “unlicensed product” and Outlook?

Multiple Outlook users report seeing an error $ 0027 Unlicensed Product $ 0027 at every start despite paying a monthly subscription, trimestral o anual a Office 365 y Office 2016. The problem is not unique to the operating system, as it is reported in Windows 10, Windows 8.1 and Windows 7.

Unlicensed Outlook Product

Since this can be a common network inconsistency, the best way to start troubleshooting $ 0027 Unlicensed Product $ 0027 is to run the Office Compatible Activation troubleshooter 365 y Office 2016.

If a viable solution is not recommended, you need to do some tweaks and manually remove every item involving office activation via CMD, Registry Editor and Credential Manager and see if that fixes the problem for you.

In case you don't, you are probably dealing with some kind of local corruption issue. If this scenario is applicable, you should try to fix Office installation by online repair procedure.

Method 1: run activation troubleshooter

It turns out that if the problem is caused by a fairly common activation failure, you should be able to fix it automatically by running the Windows activation troubleshooter in the Office suite that is causing the error $ 0027 Unlicensed Product $ 0027.

This built-in utility contains a series of generic troubleshooting steps that can be applied automatically in case a familiar scenario is discovered. Many users have confirmed that this operation was successful and the instructions below allowed them to quickly fix the problem.

Then, a step-by-step guide is shown to run the activation troubleshooter on the affected Office package to resolve the error $ 0027 Unlicensed Product $ 0027:

Visit this link (here) from your default browser to download the latest version of the Activation Troubleshooter. This utility will work for Office 365, Office 2019 y Office 2016.
Once the operation is complete, open the .diagcab file you just downloaded and click the Advanced hyperlink. Access the advanced menu
Then, make sure the box associated with Apply repair automatically is checked and then click Next to advance to the next menu. Launch the activation troubleshooter
Wait until the company detects any problems you have with your Office licenses. In case a viable repair scenario has been identified, click Apply this fix and wait for it to be applied. Apply this fix

Note: Depending on the nature of the problem, you may need to perform some steps manually to apply the recommended solution.
Once the operation is complete, restart your computer and wait for the next startup to complete.

In case the same problem persists, go to next potential solution below.

Method 2: Reset Office activation

It turns out that this error $ 0027 Unlicensed Product $ 0027 It is quite common for users who change devices frequently with a single license subscription or for companies that frequently add or change Office tenants 365. This problem can also be facilitated by the fact that some organizations decide to change roaming credentials to simply log in..

If this scenario is applicable, you should be able to fix the problem by deleting 4 different places to restart activation and install Office again in a clean state.

The procedure below is to check the license status using $ 0027 ospp.vbs: $ 0027 and then uninstall keys from older Office programs that might interfere with the validation procedure.

To restart all Office activation, follow the instructions below:

Make sure Outlook, Word, Excel and all other programs in the Office suite are completely closed and no associated background processes are running.
Press the Windows key + R to open a Run dialog. Inside the Run text box, scribe $ 0027cmd $ 0027 and press Ctrl + Shift + Enter to open an elevated command prompt window. Run command prompt

Note: When prompted UAC (User account control), click Yes to grant administrator access.
Inside the raised CMD window, type the following command and press Enter to see the Office license 365 which is currently being used:
```
C:Program files (x86)Microsoft office15>cscript ospp.vbs /dstatus
```
Note: From the issued license key being used, take note of the latest 5 characters of the installed product key, as you will need in the next step.
Later, type the following command and hit Enter to uninstall the Office product key:
```
C:Program files (x86)Microsoft officeN15>cscript ospp.vbs /unpkey: "Latest 5 of the installed product key" 
```
Note: Please note that the »Latest 5 installed product key »is simply a placeholder. You will have to replace that part with the latest 4 characters of the installed product key (obtained in step 3).
After executing the command key above, you will see a message with the message $ 0027 Successful uninstallation of the product key $ 0027. If you see this message, take it as a confirmation that the trade was successful and close the raised CMD indicator. Uninstall the Office product key
Open another. Run the dialog box by pressing the Windows key + R again. Then write $ 0027regedit $ 0027 and hit Enter to open the Registry Editor utility. Running Registry Editor
Inside the Registry Editor, navigate to the next location and use the menu on the right or paste the location directly into the navigation bar and hit Enter to get there instantly:
```
HKCUSoftwareMicrosoftOffice15.0 or 16.0N-CommonN-IdentityN-Identities
```
With the identity key selected, right click on each subfolder and click Delete to delete it. Delete all identities that belong to Office
Once each identity key is erased, you can safely close Registry Editor.
Then press the Windows key + R to open another Run command. Inside the text box, scribe $ 0027 control.exe / name Microsoft.CredentialManager $ 0027 and press Enter to open the Credential Manager. Open Credential Manager through CMD
Once you are in the Credential Manager, select Windows Credentials under Manage your credentials. Access Windows Credential Manager
Then, scroll down the Generic Credentials list and find the input credentials for Office15 and Office 16. As soon as I locate them, click once to expand, then click Delete to get rid of them. Delete office credentials
Once each credential has been removed from the vault, restart your computer and activate your Office license from scratch once the following startup sequence completes.

In case the same problem continues to occur, move on to the next potential solution below.

Method 3: repair office settings

If the above method did not help you solve the problem, you are likely to encounter an error of “Unlicensed Product” due to some kind of local corruption originating from the Office installation folder. In most cases, This problem will begin to occur after an unexpected interruption of the computer or after an antivirus scan has finished quarantining some items belonging to the Office installation.

In this case, you should be able to fix the problem by repairing your Office installation to resolve any damage that may be responsible for the error $ 0027Unlicensed Product $ 0027.

Follow the instructions below to know step by step how to repair your Office installation:

Press the Windows key + R to open a Run dialog. Later, scribe $ 0027appwiz.cpl $ 0027 in the text box and press Enter to open the Programs and Features menu. Type appwiz.cpl and hit Enter to open the list of installed programs
Inside the Programs and Features menu, scroll down the list of installed apps and find the Office installation you are having trouble with. Once i see it, right-click on the list associated with Office and choose Change from the context menu that just appeared. Access the repair menu of the Microsoft Office installation
Inside the repair window, click on the Online Repair option from the list of available options and wait for the operation to complete. Please note that you need a stable internet connection to be able to opt for this repair strategy. Online Repair Office Installation
After completing the operation, reboot your machine and see if the error $ 0027 Unlicensed Product $ 0027 fixes once next boot completes.