In our ongoing Netflix bug coverage series, We will cover all the popular error messages experienced by the user and how to fix them.. In this post, we will talk about the error message »M7703-1003«. This error code is also officially recognized by Netflix and is also documented on their website.
Error de Netflix M7703-1003
According to Netflix:
This error message usually points to a component of your browser that needs to be updated or that is being blocked by a program or security settings..
This does not help users experiencing the error message, especially to Linux Ubuntu users (Linux users face this error on 60% of the times).
What causes the Netflix error $ 0027M7703-1003 $ 0027?
Users experience this error message on Linux and Windows operating systems and it mainly has to do with their computer's browser settings. The error message “M7703-1003” appears when:
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There are corrupt or faulty modules in Google Chrome. This is not something new and it happens all the time in other cases too.
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Google Chrome profile is corrupted.
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The Widevine extension in Google Chrome for Netflix is also known to cause problems. This module allows Chrome to play HTML video and audio 5 DRM protected.
Before starting with the solutions, make sure you are logged in as administrator and have a good internet connection to get started.
Solution 1: check Widevine content decryption module
Widevine is a digital rights management component of Google Chrome used for encryption and secure license distribution. It also plays a role in protecting video playback on any consumer device.. Netflix relies on Widevine for in-browser playback and, if the module is missing or outdated, you may be prompted with this error.
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Open Chrome and in the address bar, scribe:
chrome://components /
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Navigate to the bottom of the page and find the entry »Widevine Content Decryption Module«. Click Check for updates and install updates (if there were).
Widevine Content Decryption Module Update – Google Chrome
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Restart your computer after making the changes and try to start Netflix again. See if the error message has disappeared.
If you suspect that this module is responsible for the error message, You can make the corrections in more detail by consulting our Correction article: Widevine content decryption module.
PROFESSIONAL SUGGESTION: If the problem is with your computer or laptop, you should try using Reimage Plus, which can scan repositories and replace damaged and lost files. This works in most cases, when the problem originates due to system corruption. You can download Reimage for By clicking here
Solution 2: remove Chromium settings
If Widevine works as expected, you can try resetting chrome settings. Please note that this will erase all your history, cache and other saved items. By doing this, we make sure there are no faulty files in the settings that conflict with the browser and prevent you from playing Netflix videos.
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Make sure you've backed up your existing settings to an accessible folder so you can always restore if things don't go our way.
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Navigate to our article How to fix Netflix error M7111-1331-2206 and follow the Solution 1 to clear all browser history and cache completely.
Clear history and cache: Google Chrome
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Restart your computer after performing the actions and try to play any video on Netflix again.
If you are using Ubuntu and this method does not work, you can follow the steps indicated:
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Open a terminal window in your window.
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Enter the following command. This will ask for an administrator password, so make sure you have it handy.
sudo rm -r ~/.config/google-chrome
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Reboot your machine and check if the error message has disappeared.
Solution 3: use another profile
If the above two methods don't work, you can try using a new profile and see if it works. Keep this solution as a last resort, as you will lose all your bookmarks and favorites in this process. Make sure you have your profile settings saved in your Gmail ID so that you can always access your profile again and upload all your items without losing anything..
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Click the profile icon on the Chrome taskbar to open your profile settings. Click Shut Down vs. Synchronize. What's more, click on Manage other people and when the new window pops up, select Add person.
Create a new profile: Google Chrome
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After creating a new user, login as user and restart chrome. It is also recommended to exit your current profile so that all existing settings are erased.
If you are using Ubuntu, you can run the following command in terminal to backup your existing configuration. When Chrome realizes there are none, will automatically create a new one.
cd ~/.config/google-chrome/ mv Default Default-bkp
You can try restarting Chrome and, after adding Netflix as a shortcut, try to start it.
SUGGESTION: If none of the methods have solved your problem, we recommend that you use the Reimage repair tool, which can scan repositories to replace damaged and lost files. This works in most cases, when the problem originates due to a system corruption. Reimage will also optimize your system for maximum performance. You can download Reimage for By clicking here
