How to fix malwarebytes that won't open in Windows

Malwarebytes is an excellent antivirus scanner with a large database and has become popular due to its efficiency and ability to find viruses where other malware scanners fail.. However, there are some problems related to the tool. Users have reported that Malwarebytes does not open at all in Windows, without even displaying an error message.

Malwarebytes

User experience has pointed out several useful methods that can solve this problem and get Malwarebytes working properly again.. Check them out below and be sure to follow the instructions carefully to, hopefully, solve the problem.

What causes malwarebytes not to open problem in Windows?

There are several different reasons why Malwarebytes might not open on your computer. The reasons vary from serious to insignificant and it is important to act immediately. Review the list of possible causes that we have prepared below and determine only the one that suits your scenario:

• Malware infection: if your computer has been infected by malware, the virus may have blocked the execution of the executable mbam.exe. Changing the name may help solve the problem.

• Damaged user account: Using a corrupted or faulty user account on your Windows operating system is quite dangerous and can prevent you from using many different programs, incluido Malwarebytes. Consider switching to a different user profile!!

Solution 1: possible infections

Malicious files often prevent various antimalware tools from running, simply blocking the start of executables with the same name. This means that, in case you are really infected, you will not be able to open Malwarebytes because the name of its executable is blocked by malware. This can be avoided by simply renaming the executable.

1. Locate the tool's installation folder manually by right-clicking on the desktop or elsewhere and choosing the Open file location option from the menu.

2. Look for the mbam. exe in the Malwarebytes installation folder, right click on it and choose Rename option from context menu.

Malwarebytes executable

1. Make sure to choose a name that corresponds to some of the core Windows processes like exe or explorer.exe to make sure the file name is not blocked by the virus.

2. Try running Malwarebytes to see if it opens. Select the Scan option available on the tool's home screen.

Scan screen completed in Malwarebytes

1. Malwarebytes will probably start its update process to update its virus database and then continue with the scan. Please be patient until the process is finished, that could definitely take a while. If malware is detected on your computer, confirm that it has been removed or quarantined.

2. Restart your computer after the scanning process is finished and check if you still have malware issues on your computer.

Solution 2: perform a clean install of Malwarebytes

Many users have said that reinstalling Malwarebytes from scratch fixed their problem permanently and that is a must try as the safest and longest method. However, if you have purchased the Premium version of the tool, you will have to find a way to retrieve your activation ID and key.

1. Type »regedit» in the search bar which you should be able to access after clicking the start menu or the search button next to it. You can also use the Windows key combination + R which should open the Run dialog where you can type »regedit» and click OK.

Running Registry Editor

1. Please use one of the registration locations below to retrieve your ID and password, depending on the architecture of your PC:

Location for Windows x86 from 32 bits

HKEY_LOCAL_MACHINEN-SOFTWARENMalwarebytes$0027 Anti-Malware

Location for Windows x64 from 64 bits

PROFESSIONAL SUGGESTION: If the problem is with your computer or laptop, you should try to use Reimage Plus, which can scan repositories and replace damaged and lost files. This works in most cases, when the problem originates due to system corruption. You can download Reimage for By clicking here

HKEY_LOCAL_MACHINENSOFTWARENWow6432NodeNMalwarebytes$0027 Anti-Malware

Once you have retrieved your ID and password, you can continue with the reinstallation process. Follow the instructions carefully if you want to continue with your Premium version after uninstalling.

1. Abra MBAM >> My account and click Deactivate. Go to Settings >> Advanced settings and uncheck the box next to the option »Enable self-protection module«.

Disable the self-protection module

1. Close MBAM and download the tool »mbam-clean.exe» from the Malwarebytes site (the download will start immediately when the button is clicked). Close all open programs and temporarily disable any other open security tools.

2. Run the mbam-clean.exe tool and follow the instructions on the screen. Restart your computer when prompted.

Running the mbam-clean.exe tool

1. Download the latest version of MBAM from its website and install it by following the on-screen instructions.

2. Uncheck the box next to Test After the program starts, click the button that says Activation. If you were using a trial version, it won't hurt to download the trial version again and skip the next step.

3. Copy and paste the ID and key you retrieved from your registry into the dialog that should automatically activate your license.

Activando Malwarebytes

1. Disfrute usando Malwarebytes Anti-Malware Premium y, hopefully, the error related to real-time protection will disappear.

If you are not using the Premium or Pro version of MBAM, just follow the steps 3 a 6 and enjoy your updated version of MBAM without errors.

Solution 3: use a different user account

This problem usually appears due to a corrupt user account that you use to log into Windows. This problem can manifest itself in different ways when using other programs and it is always better to create a new user account and keep using everything. User account is often only linked to personal files, that can be transferred quite easily.

1. Use the Windows key combination + R to open the Run dialog. Scribe “cmd” in the dialog box that appears and use the Ctrl key combination + Shift + Enter for the admin command.

Executing the command statement

1. Type the following command to navigate to user accounts Make sure to click Enter after:

control user passwords2

1. Click the Add button and follow the instructions that will appear on the screen. Make sure to create a non-Microsoft account by choosing the option Sign in without a Microsoft account (not recommended) at the bottom of the window.

Sign in without a Microsoft account

1. Click Next and confirm your choice by clicking Local Account in the next window. Thereafter, fill in other information like name and password and browse through it.

2. After creating the new account, go back to the command prompt window and use the following command to log out of your current account:

off -L

1. Log into the account you just created and Malwarebytes should start without a problem.

SUGGESTION: If none of the methods have solved your problem, we recommend that you use the Reimage repair tool, which can scan repositories to replace damaged and lost files. This works in most cases, when the problem originates due to a system corruption. Reimage will also optimize your system for maximum performance. You can download Reimage for By clicking here