How to fix Windows update error 8024402F

Contents

Error 8024402F is a Windows update error. As usual, it is not noticeable and most users notice it when they try to manually install or run Windows updates.

You should know that in production environments, windows updates should always be off, for home and personal use, they are fine, but not if you have important data without any backup.

Technicians like us prefer to keep updates disabled unless we test them on a staged system., if everything goes fine, we do the update. The reason I'm writing this is to let you know that updates aren't always successful and they don't always go with the flow.

Update error 8024402F is quite common among Windows users. This error prevents you from updating your Windows and can occur in Windows 7, 8, 8.1 Y 10.

2016-12-13_051005-9788939

Method 1: check update logs

To fix this problem; we have to check the update log file. And to open the log file, the easiest way is to hold down the CTRL key and press R (this work is in almost all versions of Windows, including Windows 10)

In the run dialog, scribe windowsupdate.log Y Click ok

windowsupdate1-7587957

After clicking OK; a notepad file will open. The first column / field represents the date; scroll down so we can see the latest entries in the log file. Every time the Windows update is run, a record is added / log file entry.

see sample log below; and locate the bold line in your Windows update logs

WARNING: Sending failed with hr = 80072efe.

WARNING: SendRequest falló con hr = 80072efe. Proxy list used: Skip list used: Authentication schemes used:

WARNING: WinHttp: SendRequestUsingProxy failed due to. error 0x80072efe

WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest falló. error 0x80072efe

WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe

WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe

Observe the url / link anterior, that I have copied as

http://download.windowsupdate.com/msdownload/update/common/2009/06/

2803268_2cf7737e73bd31ae709b14a95c8d2ecb7eccfbf3.cab>. error 0x80072efe

And that indicates that the update has failed. Now we are going to start fixing this problem.. A general idea here is that your firewall, router, antivirus or malware on your PC could be blocking the download of this file.

To try, copy / paste the URL of the update in your browser and try to download it, and see if it works.

If it does, you can install the update manually by opening command prompt in administrator mode.

a) Click Start

b) CMD type

c) Right click on CMD and select Run as administrator

At the black command prompt, run the following command:

dism / online / add-package /packagepath:C:updatemy-update.cab

where: updatemyupdate.cab is the location of your file, if it was downloaded in the download folder, so it should be C: NNNNNNNNusernameNdownloadsNfile.cab

When you run the above command on the command line, the update will be installed. Then, you can rerun windows updates.

If it does not work, perform these general checks and then try the following:

a) Turn off the antivirus

b) Turn off the firewall

c) Disable the router's firewall, make sure there are no Activex filters configured.

d) Make sure you can access the internet (If that is not the case); check your router settings, modem and DNS. I have another post about configuring public dns servers, which you can search in google search by typing dns_probe_finished_nxdomain appuals

e) Restart Internet Explorer (Win Key + R -> type inetcpl.cpl -> Advanced tab -> Restart -> Delete personal settings)

f) Try another internet browser.

If it still doesn't work; later

  1. Click Start -> and type Services.msc

  2. Locate and stop the services »Smart Background Transfer» and »Windows Update«.

  3. Then click on Start and open CMD as administrator.

  4. Escriba rd% systemroot% Ndistribution of power distribution / s

Method 2: update time settings

  1. Hold down the Windows key and press X and then select Control Panel in Windows 10, 8 Y 8.1. For Windows 7, click Start and then select Control Panel.

  2. Click Clock, language and region> Click Determine time and date> Select the Internet Time tab> Click Change Settings> Click Update Now> Click ok> Click Apply and then select OK

Now try updating your Windows.

Method 3: change windows update settings

For Windows 8 Y 8.1

  1. Move the mouse to the lower right corner of the desktop screen and then move it up. Click Settings for the alternatives that just appeared.

  2. Click Change PC Settings> Click Update and Recovery> Click Select how updates are installed

  3. Uncheck Provide me with recommended updates in the same way that I receive important updates and check Provide me updates for other Microsoft products when I update Windows. You can check or uncheck an option by clicking on it once.

For Windows 7

  1. Click Start and then type Windows Update in the list of programs

  2. Click Change Settings

  3. Uncheck Provide me with recommended updates in the same way that I receive important updates and check Provide me updates for other Microsoft products when I update Windows. You can check or uncheck an option by clicking on it once.

If there is no option Give me updates for other Microsoft products when I update Windows, just uncheck the option Give me recommended updates the same way I get important updates.

Method 4: disable Windows Firewall and third-party applications

If you have any antivirus or any other Internet-related application to increase Internet speed, close or disable those apps.

  1. Hold down the Windows key and press X and then select Control Panel in Windows 10, 8 Y 8.1. For Windows 7, click Start and then select Control Panel.

  2. Select System and Security> Click Windows Firewall> Click Turn Windows Firewall On or Off.

  3. Select Disable Windows Firewall (not recommended) in the Private Network Settings and Public Network Settings sections and click OK.

Method 5: check windows update services

  1. Hold down the Windows key and press R.

  2. Type msc and hit Enter

  3. Find Windows Update and double click on it

  4. Select the General tab and select Automatic from the Startup type drop-down list

  5. Click the Start button in the Service Status section.

  6. Repeat the same method for the Smart Background Transfer Service in the Services window

Method 6: rename the SoftwareDistribution folder

  1. Hold down the Windows key and press X and then select Command Prompt (Admin) in Windows 10, 8. For Windows 7, click Start and then type cmd in the Start Search box and press CTRL, SHIFT and ENTER simultaneously (Ctrl + Shift + Pay in).

  2. Type net stop WuAuServ and press Enter. Wait until I say “stopped successfully”, but don't close the command prompt window.

  3. Hold down the Windows key and press R. Type% windir% and then hit Enter in the Start Search box and hit Enter

  4. Find SoftwareDistribution Right click on the folder and select Rename and then type SoftwareDistribution.old press Enter

  5. Type net start WuAuServ and hit Enter in the command line window. Wait until I say “started correctly”.

Method 7: restart Windows Update components

http://support.microsoft.com/kb/971058 Go to this link and download the Windows Update troubleshooter for your version of Windows. Once the download is complete, run the downloaded file and click Next.

Subscribe to our Newsletter

We will not send you SPAM mail. We hate it as much as you.