▷ How to solve problems with Avast password manager?

Avast Password Manager does not work due to outdated or corrupted extensions. If there is a communication error between the Avast application and the password module, Avast Password Manager will not work. If you have problems with your Microsoft account, it can also make Avast Password Manager not working.

Avast Password Manager is available for Windows and Mac as browser extensions. There are also mobile applications for iPhone and Android. But the current issue is known to only affect the version of the app extensions.

Before trying any solution

1. Make sure there is only one version of Avast Password Manager installed in your browser's extension menu.

2. Make sure you are not in incognito mode of your browser. All extensions are disabled in this mode.

Update the Avast Password Manager browser extension

An outdated extension can leave the user exposed to many threats. Extensions are updated to fix bugs, improve performance and keep up to date with new browser updates. Follow the instructions below to update the Avast Password Manager extension. We will use the Chrome extension to illustrate. You can follow the specific instructions of your browser.

1. Chromium launch.

2. In the upper right corner, click on 3 points (the action menu) and then click on More Tools.

3. Now, in the submenu, click Extensions.

4. Later, in the upper right corner, activate development mode. Enable Chrome development mode

5. Then click Update, which will update all extensions. Click Update

6. Once the update process is complete, check if the Avast Password Manager extension works fine.

Uninstall and reinstall Avast Password Manager Extension

A corrupted Avast Password Manager extension can cause unstable plugin behavior and can even cause it to crash at different intervals. Then, uninstalling then reinstalling the extension through the browser store may solve the problem. to illustrate, we will talk about the procedure for Chrome, you can follow the specific instructions of the browser you are using.

1. Open the Extensions menu by following the steps 1-3 of the first solution.

2. Now, in Extensions, search for Avast Password Manager and then click Delete. Click Delete under the name of the extension.

3. Later, visit the Chrome Webstore to add the Avast Password Manager extension and click Add to Chrome. Agregar Avast Password Manager a Chrome

4. Confirm adding the extension.

5. After adding the extension, check if Avast Password Manager works fine.

Reinstall Avast Password Manager Extension through the Avast app

If your Avast Password Manager extension cannot communicate with the Avast application, Avast Password Manager may not work. Although the extension appears to be autonomous, is connected to the main Avast application installed on your computer. Then, reinstalling the extension through the main app may solve the problem.

1. Launch your Avast application.

2. Open your settings and click on Privacy.

3. Now click on Passwords. Open passwords in Avast privacy settings

4. In the browser section, find your browser icon and click Install. Install the Avast Password Manager extension for your browser

5. Follow the on-screen instructions to complete the installation process and check if the extension works fine.

But there is a bug in the GUI that doesn't allow users to install the Firefox extension. There is a solution for that, but you must have Chrome installed to continue.

1. Open the Passwords menu in your Avast application (as explained in the steps 1-2).

2. Now, in the browsers section, find chrome icon and click install.

3. The Google Chrome window will open with the Chrome extension install button.

4. Copy the URL from the Chrome address bar.

5. Inicie Firefox.

6. Paste the copied URL into the Firefox address bar.

7. Change the end of the url from p_pmb = 2 a p_pmb = 1 (this value determines your browser) and hit Enter.

8. Now install the extension for Firefox and then check if the problem is solved.

Access your Microsoft account on the Windows desktop

If you are not signed in to your Microsoft account or there is an error in your Microsoft account, the Avast Password Manager browser extension will not work. This is a known Avast Password Manager bug and is known to the Avast community. It seems that, for security reasons, Avast only works correctly if the Microsoft account is globally connected to the system. In this case, you must log in to your Microsoft account using your PC settings.

1. Press the Windows key and type Account. Later, in the resulting list, click on Manage your account. Open Manage your account settings

2. If there is a notification that there is an error in your account and that you need to log in, click on it.

3. Now follow the onscreen instructions to complete the login process.

4. After completing the login process, check if Avast Password Manager works fine.

If nothing has worked for you so far, then

1. Completely close the problematic browser (kill running tasks via Task Manager) and install Avast Password Manager using Avast application as explained in previous solutions.

2. Uninstall and reinstall your Avast application.

3. Uninstall the browser you are having problems with and reinstall an older version. Install an older version of Firefox