Some Windows users 10 reported that they cannot play some selected Youtube videos on web browsers like Google Chrome, Firefox, Waterfox y Microsoft Edge, while most of the videos could work properly. This problem can be due to several reasons, such as enabling hardware acceleration in the Google Chrome web browser or the new HTML5 video player used by Youtube.
To fix this problem it is necessary to customize the configuration of the web browsers or install some plugins for the new YouTube HTML5 player or uninstall / update graphics card drivers, as explained in this post.
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To disable hardware acceleration Go to à Settings à Advanced settings à System
Click on “Show advanced configuration”
Uncheck the button »Use hardware acceleration when available» in the menu »System»
Method 2: try running chrome as administrator
Right-click on the Chrome icon and click “Execute as an administrator”.
Method 3: To update / uninstall nVidia graphics driver update
This problem can also occur if you are using an nVidia graphics card..
To solve the problem, download the latest drivers for your video card from the manufacturer's web portal and update the drivers.
To update the video driver, go to Control Panel à All Control Panel Items à System à Device Manager à Display Adapters. Right-click on the display card and select »Update driver software«.
If it doesn't solve the problem, uninstall display drivers and reinstall them. Reboot your machine after uninstalling the drivers.
To uninstall the video driver, go to Control Panel à All Control Panel Items à System à Device Manager à Display Adapters. Right-click on the display card and select »Uninstall».
Method 4: change audio device
This problem may be caused by the audio devices, like headphones or speakers, they get stuck. Try changing the audio device or restarting it. If you are using headphones, try disconnecting and reconnecting them.
Method 5: install HTML5 player plugins
If the problem is generated by the new HTML5 player, you must install the following plugins for your respective web browsers: –
For the Firefox or Waterfox web browser, install this plugin from here
There are two plugins for Google Chrome, the first is here
In case one of them doesn't work, try this: – here
There is no plugin for EDGE, but Microsoft is planning it for the future.
