WhatsApp is the communications star app, being this the most used by millions of people. Has more than 2.500 millions of users around the world and the number of downloads of the application is updated every time.
We can say that we are addicted to this application, since we are sending WhatsApp all the time, reading the messages last night left by the group of friends, looking at the picture of the cake our grandmother made, there are a million reasons why they are always connected in the app and much more in the midst of this global pandemic. People have changed their routine from visiting family on weekends to making WhatsApp video calls to send greetings.
WhatsApp crashes on my mobile device
Although it is a great app and a pretty big company, does not mean that we cannot find its faults from time to time, even when they are minor. Several users have reported a very common error that says “WhatsApp has stopped” when we are in a chat, sending a photo or video or even seeing the same states of the application.
This can get very frustrating when we are in the middle of an important conversation and our WhatsApp begins to present problems. If this has happened to you habitually, We tell you that we have a solution to your problem quickly.
Why are you telling me that WhatsApp has stopped?
If your WhatsApp has stopped, the cache is most likely full and you will need to delete the data and cache. To do this you must go to the settings or configuration of your phone depending on what your model is. Inside the settings, I searched “Applications” and click inside. Enter the application Whatsapp and there you will see several options, select “storage space” and click remove data and cache.
Avoid worrying if you think something will be removed from the application, No problem, at the time of deleting the data and the cache nothing will happen to your application, you can continue using it as always.
How to fix WhatsApp has closed on my phone?
With the first solution we gave you it should have been solved the failure of whatsapp. If this is not the case and the pop-up window with the warning still appears, you must do the following:
One of the most effective solutions. is to restart your mobile device. It may seem that this will not help us at all, but the truth is yes. All the problems that you have with the application or that appear on your device will be solved with a simple restart of the phone.
To restart your mobile phone you must press and hold the on and off button for a few seconds until the alternatives of “shutdown and restart”, of course, you must choose “restart”, wait a few minutes until your phone turns on again and enter the WhatsApp application, to see if the fault has been fixed.
In short, we suggest that you restore the backup of your WhatsApp, this could fix it. If none of the above alternatives works, do not worry, we will always find a solution to your problem.
You can format your phone from factory or “Full reboot”, The only downside to this problem is that it will leave us the phone as if we just bought it and take it out of the box, In other words, you must install all the applications that you previously used and log in to them. and configure your phone.
This option is a bit more complicated and has more procedure., since you can fix the error, but we still have to reinstall the applications and it can be a bit stressful if you did not have the backup copies on your phone to recover images and chats.
Then, if you don't want to go for that extreme option and don't have time to re-personalize your phone, the best you can do is uninstall the WhatsApp application from your phone and re-downloadr as soon as possible. Yes or yes, you have to fix all the problems with the WhatsApp platform, since we are downloading it again with all its updates.
