Why does WhatsApp Web disconnect when I lock or turn off my mobile screen?

WhatsApp Web is a communication tool that is part of the multiple functions that the application of instant messaging WhatsApp Messenger offers to all its users.

It's just about power enter your WhatsApp accountp usual, via a PC or tablet, entering the official page where you must scan a QR code from the WhatsApp application on your mobile.

That's how it is, without having to download an additional application on your computer or tablet or on your mobile, you can easily log in to WhatsApp Web. It is undoubtedly a very useful tool for all WhatsApp Messenger users, since you can enjoy almost all the functions that the WhatsApp application Messenger offers, from the comfort of your PC.

It is a great benefit for people who work from a computer and need to stay communicated through WhatsApp, because they will have all this together on a screen without having to pick up the mobile.

Despite this, to use the WhatsApp web you must pay attention to certain things, the main one is that both the mobile where you have installed the WhatsApp Messenger application, in the same way as the computer from which you are going to open the WhatsApp web, they must have a good internet connection.

Why does WhatsApp Web disconnect when I lock or turn off my mobile screen?

WhatsApp web, since it is a separate tool from the WhatsApp Messenger application, but it also works hand in hand with her, I need to have a connection One hundred percent stable both with the internet and with the mobile phone that has the WhatsApp Messenger application.

There are different factors that can cause the WhatsApp web to close at all times. One of the most common is blocking the mobile or the mobile screen suspension, In other words, when screen is off.

Even when we know, We can configure the screen sleep time ourselves according to the parameters of the mobile configuration. Despite this, it's no secret to anyone that the screen turned on consumes the mobile battery.

The reason why WhatsApp web disconnects when locking the screen from your mobile or when it is turned off, It is because there is a small interruption in the internet connection that the mobile has. This happens because the mobile recognizes that screen turned off or locked, as sleep mode, In other words, that nobody is using it, and in this way the same power to save battery.

Even though this is not the case for all mobile phones, There are cases where the mobile phone can remain totally at rest and the WhatsApp web will not stop working. As long as you maintain a stable internet connection, in the same way as the computer from which the WhatsApp web runs.

Solution so that the WhatsApp web does not disconnect when blocking or turning off my mobile screen

many experts have pointed to this problem as a “Error” in the WhatsApp web applicationSince if the mobile is still connected to the Internet, it shouldn't matter if it's in sleep or locked mode. Despite this, this happens very often on most mobiles.

The reason why this happens only on some mobiles is that several of them are modified to recognize the screen off or locked mode, such as sleep mode to automatically suspend an internet connection, even when this is temporary, while the mobile is blocked or screen off.

One of the solutions is disable mode “energy saving” from mobile, in case of having it activated. This will make it even locked or with the screen off, the mobile maintains the internet connection normally.

Another solution in case the above doesn't work, is to go to the chapter of “settings” O “setting” from mobile, then go to the option “wifi networks”, “advanced”, after this look for the option “Keep Wi-Fi idle” and activate it so that the the connection is not interrupted when the mobile is idle.