If you have had problems lately with whatsapp And do you want to know why the WhatsApp messages that I send to my contacts are not sent?? Here we will give you the possible reasons and how you can do to solve this uncomfortable situation.
Whatsapp currently It is used massively to share all kinds of contentFrom photos to medium quality videos, although it has its limitations in terms of the size of the files that we can send, still the app of choice for many. Also being very popular, due to the customization methods it has, How to change the color of your logo for the one we prefer.
Start by ruling out a few factors
Initially, we must rule out possible causes of this failure when sending our messages. Check if your internet connection is stable and working properly, you can do this by opening other applications that use the internet, O using another device that can connect to the network.
In case you have mobile data, try to check your balance. Although it sounds unlikely, many people find that they cannot send messages due to lack of mobile data. Another thing you should check is that no have your mobile data limited to a certain amount of Gigabytes. You can check it from the configuration of your device in the mobile networks tab. Uncheck any that say limit or limited data.
In case you have two WhatsApp accounts on the same device, you can try to enter the second one and send a message to the same person or to different contacts, this can tell you if the problem is your main account or is due to some other factor .
The application may be overloaded with junk data, so you can try clearing the app cache. On modern devices we can do a quick search from the settings. Just enter 'applications’ and you will get the admin. Once here, you can search WhatsApp and in the storage data, clear cache.
Messages take too long to send
If none of the above has helped and you are still having trouble communicating, it is possible that the application itself has corrupted files and for this reason trying to send messages takes a long time or they just never get sent.
Because of this, it never hurts to do a clean reinstall of the program on your device. What's more, you should not be afraid of losing your chats, since you can make a copy, send the chats to your email account to download them again once i have the program clean.
Once you have your data saved you just have to click on the application, until the option to delete it appears, once uninstalled we can search the store again, through the search bar we will find it quickly. This will also cause the latest version of the program to be installed.
In addition to the above, also can, restart your device, to be sure it is not a terminal problem, but of the application.
Other possible factors that may be responsible
With what has been done previously, We rule out that the problem is our cell phone or the app itself, since we installed it from scratch, if anything you can't solve the problem, you can try restarting your internet modem.
To do this, just unplug it from the outlet or if your device has a power off button, use it. You must leave it off at least 40 seconds, so that it can be downloaded and when it turns on again, access the internet quickly.
If you have internet on your computer, you can try to log into WhatsApp Web through your browser. Just for this you must scan a QR code with your device. From here you can use all the functions you have on your cell phone, and it's a useful way to check if messages are being sent.
As a last alternative, you can try to contact technical service, via an international phone call. The number to do this the type of claim is ‘1-800-889-9999’. Once you are able to communicate, You must explain your situation well and clarify that you have already verified that you do not have an internet problem.
