There is a strange problem with some ASUS laptop models where the built-in camera records an image upside down. This behavior is only confirmed on Windows computers 10 that have been updated from a previous version of the operating system.
What causes this reverse camera behavior?
After researching the topic and examining various user reports, it is clear that this issue is related to an incompatibility problem. Even though ASUS and Microsoft have been working closely to eliminate driver inconsistencies in Windows 10, there are some models of laptops (particularly older models) who still have this problem.
Up to now, the only drivers that keep encountering this problem are ASUS laptops that still use the old Chicony drivers for the built-in camera.
How to fix this reversing camera behavior?
If you are currently experiencing this strange behavior and looking for a solution, this article will provide you with troubleshooting steps. Here is a collection of methods that other users in a similar situation have used to revert the camera to the default recording position.
For best results, follow the possible solutions in order and work until you find a method that solves the problem.
Method 1: install update creator
Fortunately, Microsoft has already addressed most cases of incompatibility of this driver. Several hotfixes have been published that address the issue, But most of the affected users report that the reverse front camera issue was resolved automatically with Creator Update.
If you haven't applied the Creator Update yet, it's time to do it. You can do it by following this link (here) or following the guide below:
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Press the Windows key + R to open a new run box. Then type »ms-settings: windowsupdate »and press Enter to open the Windows Update tab of the Settings application.
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Inside the Windows Update tab, click Check for Updates and follow the onscreen instructions to install any pending updates.
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Install all non-optional drivers and restart the computer when prompted. At every start, make sure to go back to the Windows Update screen to check for pending updates.
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Once the Windows version is up to date, open the camera and check if the reverse camera behavior has been corrected.
If you still have the same problem, proceed to the next method below.
Method 2: find the driver that suits your hardware
It turns out that Windows 10 not that different from the way windows xp used to work, at least in this case. As some users have discovered, some camera modules installed in most ASUS laptops still rely heavily on Windows XP drivers.
Users who are in a similar situation have managed to solve the problem by using Device Manager to find a driver that corresponds to the hardware ID and install it using Device Manager. Here's a quick guide to the whole thing:
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Press the Windows key + R to open a run window. Then type »devmgmt.msc» and hit Enter to open Device Manager.
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Inside Device Manager, expand Imaging Devices tab and double click on your built-in camera.
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Inside the properties screen of your built-in camera, go to the Details tab and change the dropdown under Property to Hardware ID.
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Then, Visit the official support page for your ASUS laptop model and find out the name of the camera driver that your laptop model uses. Then, download the driver that most closely matches the hardware ID of the previously discovered driver (see PID version in controller description).
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Go back to Device Manager, right-click on your built-in camera and choose Update Driver. On the next screen, choose Browse my computer for driver software.
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Then click the Browse button and select the driver you downloaded earlier.
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Follow the onscreen instructions to install the driver.
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Restart your computer and see if your camera works normally on next boot.
Note: You may need to try several different drivers before finding one that fixes the reverse behavior.
If the behavior of the reversing camera is still not corrected, continue below with next method.
Method 3: use a third-party solution
If the above methods did not help you correct the reverse behavior of your built-in ASUS camera, you can also do it using a third party solution.
It may not be the ideal approach, but you may not have a choice if your laptop model is old enough that ASUS has decided to stop supporting it. The good news is that there is third-party software (ManyCam) which is free and gives you the ability to reverse the built-in camera.
Other users have used it successfully in cases where the reverse behavior could not be corrected by replacing the cables. Here is a quick guide on installing and using ManyCam:
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Visit this link (here) and download the free version of ManyCam.
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Open the installer and follow the on-screen instructions to install the software on your computer.
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Once the software is installed, open ManyCam and be patient while the software initializes.
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Once the third-party camera is open, use the vertical bar at the far end of the screen to access camera settings.
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Go to the Flip and Rotate section and use the buttons below to adjust the orientation of your camera.
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That's all. The only downsides are that you will have to accommodate the ManyCam watermark and you will have to keep the app open each time you use the camera to preserve this new orientation..
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