Error de Microsoft Outlook 0x800ccc1a

Contents

The 0x800ccc1a error usually occurs when there is a synchronization problem between the incoming server and the outgoing server. Outlook, launched in 1997, is a webmail client owned by Microsoft itself, which makes it quite noticeable among Windows users. However, along with its great user interface and versatility, has its share of problems. Users have reported receiving error 0x800ccc1a when sending or receiving an email. When the error code is displayed, users are notified with the message $ 0027 Your server does not support the type of encryption you have specified $ 0027 beside.

outlook-error-0x800ccc1a-3153975Error de Microsoft Outlook 0x800ccc1a

As the error message suggests, the error is usually caused by the wrong encryption type selected or by the connection using the wrong port. You can easily solve the problem by implementing some simple solutions that we have mentioned below.


What Causes Microsoft Outlook Error 0x800ccc1a on Windows 10?

Well, after searching the topic, we gather the following factors by which the error may appear:

  • Wrong port: if the connection uses the wrong port for SMTP connections, POP3 o IMAP, can cause the problem.

  • Encryption type: As the error message suggests, sometimes the specified encryption type (normally SSL) may be the cause of the problem, in which case it will be necessary to change it.
  • Corrupted Outlook Profile: Another factor that can cause the problem is your Outlook profile. If your Outlook profile is corrupted or damaged, problem may arise.
  • Third-party antivirus: If the antivirus you are using on your system has an email scanning feature, can potentially cause the error to reveal itself.

Now that we have mentioned the possible causes of the error, You can fix your problem by applying the solutions given below. We recommend applying the solutions in the same order in which they are listed to ensure rapid problem isolation.


Solution 1: disable antivirus

To get started with the third-party apps installed on your system causing the problem, you will have to disable your antivirus and then check if it fixes the problem. If your antivirus offers an email scanning feature, this may cause the problem to appear. You can also fix the problem by disabling that specific feature; However, to be sure, it is better to disable your antivirus completely. If the problem is corrected, means that the antivirus was, in fact, the cause of the problem.

turn-off-antivirus-4-5212109Turning off the antivirus


Solution 2: change encryption type

Another way to fix your problem would be to change the encryption type of your account. This is how you do it:

  1. First, abra Microsoft Outlook.

  2. Click File and Information tab, click on Account Settings and then select Account Settings from the drop-down list.

  3. Highlight your account and select Change. change-account-settings-outlook-5877615Outlook account settings

  4. Click on More Settings.

  5. Switch to the Advanced tab.

  6. Select SSL if TSL is selected and vice versa from the drop-down list in front of $ 0027 Use the following type of encrypted connection $ 0027. change-encryption-type-1311766Change the type of encryption

  7. Click ok.

  8. Restart Outlook and see if it fixes the problem.


Solution 3: change port

Sometimes, as we mentioned, the error may be due to misconfiguration of the ports. SMTP and IMAP protocols run on a specific set of ports, Thus, if port values ​​are configured incorrectly, the problem will occur. Here's how to fix it:

  1. Go to your account settings as shown in the solution 2.

  2. Select your account and then click Change.

  3. Click on More Settings and then switch to the Advanced tab.

  4. Make sure SSL is selected from the drop-down list in front of $ 0027 Use the following type of encrypted connection $ 0027.

  5. Change the port value for IMAP to 993 y SMTP a 587. change-ports-8482442Change IMAP and SMTP ports

  6. Change the SMTP encryption type to STARTTLS.

  7. Click OK and then restart Outlook.


Solution 4: repair damaged profile

Finally, what you can do to solve your problem is to repair your Outlook profile. In some cases, the error is caused by a damaged or corrupt Outlook profile, in which case you will have to repair it.

To know how to repair a corrupted Outlook data file, see This article posted on our site.

Subscribe to our Newsletter

We will not send you SPAM mail. We hate it as much as you.