No device connected (Wacom)

The error “No device connected” occurs when the computer does not recognize or detect the Wacom tablet. This problem is very common among Wacom users when they try to connect their tablet to their computer..

The problem is easily solved by reinstalling the drivers, undoing them or restarting Wacom services. There are also some hardware problems that you need to solve. Make sure you connect your device to a suitable port. Try switching ports and make sure the cable is connected properly and in working order.

Solution 1: restart the Wacom service

We will try to restart the Wacom service as the first step to solve the problem. This will restart the entire procedure, will update the currently stored settings and try to detect your tablet again.

1. Press Windows + R to start the application Run. Type »services. msc »in the dialog box and hit Enter.

2. Browse through all the services until you find the one called »TabletServiceWacom«. Right-click and select »Restart«.

1. Now check if the problem is solved.

Solution 2: update driver and reinstall programs

If restarting the service doesn't work, we can try to update the driver. First, we will remove the driver and then uninstall all related applications. Reinstalling the applications and drivers will ensure that all setup errors are resolved and the computer recognizes the tablet as if it were plugged in for the first time.

Note: If the tablet is still undetected after installing the latest drivers, try to undo them. Going back means installing an older version of the drivers. You can easily download them from the official website.

1. Press Windows + R to start the application Run. Enter »devmgmt. msc »in the dialog box and hit Enter. This will start the device manager.

2. Browse all devices until you find the category »Human Interface Devices«. Expand and select »Wacom Tablet«. Right-click and select »Uninstall device«.

1. Press Windows + R to start the application Run. Ingrese »appwiz. cpl »in the dialog box and hit Enter. A new window will appear with all the programs installed on your computer.

2. Browse all of them until you find any Wacom related app. Right-click and select »Uninstall«. Do it for all the applications you find related to the tablet.

3. Press Windows + S to start the search bar. Type 'cmd’ in the dialog, right click on the application and select 'Run as administrator'.

4. Once on the command line, run the following statement:

mklink / j "D: Program files N-Tablet »« C: N-Program FilesN-Tablet »

In this case, custom location for Program Files is drive D. Can replace “D” with whatever unit.

1. Go to the official Walcom website and download the latest available drivers. Keep them in an accessible place as we will access them later.

2. Press Windows + R to start the application Run. Enter »devmgmt. msc »in the dialog box and hit Enter. This will start the device manager.

3. Find the Walcom tablet in the device list, right-click and select »Update Driver«.

A new window will appear asking if you want to update the drivers automatically or manually. Select the second option (manually). Find the location where you downloaded the drivers and install them.

1. Restart your Wacom device and reconnect it.

2. Press Windows + R, write »services. msc »in the dialog box and hit Enter.

3. Browse through all services until you find »Wacom Professional Service«. Right click and select “Restart”. Now check if the problem is solved.

Solution 3: reinstall Visual C redistributable packages ++

Another solution to this problem is to make sure you have the latest Visual C redistributable packages ++ installed on your computer. Close all Wacom services as explained above, update your redistributables and then try connecting the tablet again.

1. Go to the official Microsoft download

2. Click the Download button after selecting the language.

1. Select »vredist_x64.exe» and click Next. Shortly after, the download will start. Save the file to an accessible location and run the exe file.

1. After the installation is complete, restart your computer and check if the problem is solved.

Note: if you use Windows from 64 bits, can install both (vredist_x64.exe y vredist_x86.exe). However, if you have 32 bits, you only need to install “vredist_x86.exe”. You can check which version of Windows you have by pressing Windows + S, writing “system information” and opening the application that appears.