Photoshop has encountered a problem with the display driver

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Users encounter the error message $ 0027 Photoshop has encountered a problem with the display driver $ 0027 when the application does not connect and does not use the graphics hardware correctly. All enhancements that make use of graphics are temporarily discontinued. Since Photoshop relies heavily on rendering graphics, this error message makes it almost unusable.

1-33-7-9802968Photoshop has encountered a problem with the display driver

Adobe has acknowledged this bug and has even posted an official documentation on the website outlining the causes. The troubleshooting provided by Adobe is not helpful and leaves the user in a state of confusion about what to do.. This error message can seem intimidating, but it can be fixed with the solutions listed below.

What causes the error “Photoshop has encountered a problem with the display driver”?

This error message only occurs when Photoshop cannot access its graphic resources for its operations. The reasons you cannot access may vary from computer to computer. Some of the causes are:

  • There is a conflict with your computer and the dedicated graphics installed on it.

  • Adobe Photoshop Graphics Tracker Program Does Not Work Correctly and Does Not Retrieve Details from Installed Graphics Hardware.

  • The application is not installed in your system directory, which can cause problems with access permissions to graphic resources.

  • There is a problem with the graphics drivers. If the drivers are not working properly, no application will be able to use the resource.

Before starting workarounds, make sure you are logged in as administrator on your computer and have open internet access.

Solution 1: Disable $ 0027sniffer.exe $ 0027

The executable $ 0027sniffer.exe $ 0027 is an application that detects the graphics modules installed on your computer. Detect your graphic resource and pass the information to the application so that the resource can be used. The tracker can sometimes go into an error state that can cause Photoshop to not detect any hardware. We can try to move it / rename it and see if this fixes the problem in question.

  1. Navigate to the directory where Photoshop is installed. The default directory is:

  • Once in the directory, look for the executable $ 0027sniffer_gpu.exe $ 0027. cut it and paste it in another location (like the desktop).

  • 2-28-2-4463628Photoshop GPU Crawler Relocation

    1. Now restart your computer and try to access Photoshop. Check if the error has been resolved.

    Solution 2: disable integrated graphics (if there are dedicated graphics installed)

    Another solution users reported was disabling integrated graphics if there are dedicated graphics (like AMD or NVIDIA) installed on your computer. Photoshop seems to have problems when there are two graphics options available and you can't choose which one to use for your rendering and operations. Before following the steps, you should verify that your third party graphics card is working properly.

    1. Press Windows + R, type »devmgmt.msc» in the dialog box and press Enter.

    2. Once in Device Manager, navigate to the entry »Display adapters«, right-click on the embedded graphics and select Disable Device.

    3-26-1-8998985Onboard Graphics Disable: Device administrator

    1. Now try to access Photoshop and check if the error message is resolved.

    Solution 3: change adobe photoshop directory

    Another setback Photoshop faces is permissions if it is installed in another directory. Whenever an application is installed in program files (the driver where the operating system is installed), get all basic permissions automatically. If your Photoshop is in another directory, we can try changing your directory and see if this fixes the problem. If simple directory change doesn't work, you may need to reinstall the application in the desired directory.

    1. Press Windows + E to start Windows Explorer. Once in the explorer, navigate to the directory where you installed Photoshop. Right click on the folder and select Copy.

    4-24-8105714Relocation of Adobe Photoshop

    1. Now navigate to the driver where your operating system is installed (default, is local disk C) and open your program files. Paste the application there.

    5-17-2-2038773Relocating the system unit

    1. Now navigate inside the Photoshop folder and launch the executable. Check if the problem is solved.

    Solution 4: update graphics drivers

    If the graphics drivers are not working or are not installed correctly, Photoshop will not be able to use graphic resources. Drivers are the main modules that allow the interaction between hardware and software and, if they are corrupt / outdated, resources may not be accessible. We can try updating your graphics drivers and see if this fixes the problem in question.

    1. Press Windows + R, type »devmgmt. msc »in the dialog box and hit Enter.

    2. Expand the Display Adapters category $ 0027 $ 0027 and select the graphics card. Now there are two options. Or you can search online for the latest driver available for your hardware on the manufacturer's website such as NVIDIA, etc. (and install it manually) or you can let Windows install the latest version on its own (check for updates automatically).

    3. Here we will see how to update automatically. Right click on your graphics hardware and select Update Driver.

    7-12-3-9817819Graphics Hardware Update: Device administrator

    1. Now select the first option »Search automatically for driver software«. Now your computer will connect to the Windows Update modules and install the available drivers.

    8-7-3-6197983Automatic driver update: Device administrator

    1. After installation, restart your computer and check if this resolved the error message.

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