We could not create the Outlook data file

Office Outlook is an email client that is part of the Microsoft Office suite. Since Microsoft Outlook is an email client that helps manage email messages from multiple accounts, it is not uncommon for users to add several different emails to Outlook. However, users experience an issue where they cannot add a new email to Outlook. You will see an error »We could not create the Outlook data file» every time you try to add an email. Obviously, this will prevent you from adding the email and, Thus, use it through Outlook. This issue is not machine specific because most users experienced this issue on multiple machines. What's more, this problem only appears when adding the Gmail account. Outlook will work fine with other email providers like Yahoo!, etc.

We could not create the perspective data file

What causes the error “We could not create the perspective data file”?

The things that can cause this problem are listed below.

• Error de Outlook: the most common cause of this error is a bug in Microsoft Outlook. This error prevents users from adding an account from the Add Account option. You will only see this error if you click File and select the Add Account option. Therefore, a simple solution is to use another way to add your account.

• Simplify the Account Creation Wizard: if you are using the simplified Account Creation Wizard that appears at the start of Outlook, that can also cause this problem. This wizard is a newly added feature and is buggy too. Disabling the Simplified Account Creation Wizard solves the problem in this case.

Note

Make sure you have also enabled Outlook from your email provider side. Outlook and other email clients need the proper permissions before adding your email account. You can go to the access and security options in the Gmail settings and select the app passwords. Now select the appropriate options, as your device, etc. This option will give you a code of 16 digits to enter as password.

Method 1: use Manage profiles

Since the problem is probably caused by a bug in Microsoft Outlook that prevents you from adding an account via the Add Account option, you can try to use the alternative way to add the account. You can successfully add a new email account through the Outlook Profile Management window. Therefore, follow the steps below to add a new account through the profile management process.

1. Open Outlook

2. Click File in the upper left corner

3. Click Account Settings. A new dropdown should appear

4. Select Manage profiles. Confirm any additional indications

5. Close Outlook to make sure Outlook doesn't block any changes

Using the Outlook Profile Management Option to Add an Account

1. A new dialog should appear. Select email accounts

Select the email accounts option in the email settings to add a new account

1. Click New

Select New to add a new account to Outlook

Now, select the appropriate options and add your email account from here. Everything should work fine once you're done.

Method 2: use of mail option (alternative to method 1)

This is an alternative option for the method 1. If for some reason you don't want to use Outlook to add the email account, you can also use email option in Control Panel. This option will take you to step 5 of the method 1 and from there the steps are the same.

1. Hold down the Windows key and press R

2. Type control panel and press Enter

Clicking on Control Panel on Run to open the Control Panel

1. Click Small Icons in the View By drop-down menu

2. Click Mail

Pressing Mail Option from the Control Panel to open Mail Options

1. Select your Outlook profile and click OK

Select Outlook in the mail options

1. A new dialog should appear. Select email accounts

Select the email accounts option in the email settings to add a new account

1. Click New

Select New to add a new account to Outlook

Now, select the appropriate options and add your email account from here. That's all.

Method 3: disable simplified account creation

If you are trying to add your account through the wizard “Conectar Outlook a Office 365” and Outlook 2016, then the problem may be due to that. The account creation process using the Outlook to Office Connection Wizard 365 known as simplified account creation. Disabling this simplified account creation will replace it with the normal account creation wizard, that can solve the problem. We can easily disable the simplified account creation through the registry editor. Follow the steps below

1. Hold down the Windows key and press R

2. Type regedit and hit Enter

Type Regedit in Run to open the registry editor

1. Now navigate to the following route using the left navigation panel:

HKEY_CURRENT_USER_SOFTWAREN-MicrosoftN-OfficeN16.0N-The Outlook settings

4. Locate and click settings in the left pane.

5. Right click on an empty space in the right pane, select New and then select DWORD Value (32 bits)

Create a new key in registry editor to disable simplified account creation

1. Name the newly created entry DisableOffice365SimplifiedAccountCreation and hit Enter

2. Now double click on the newly created key and make sure you have 1 with the value

3. Click ok

Set DisableOffice365SimplifiedAccountCreation to 1 to disable the simplified account creation wizard

Close the registry editor and try adding the account again.