La PlayStation 3 It is plagued with different error codes and those who claim that not a single one has been found during your playing career are almost certainly lying. However, some errors are more dangerous than others and the error code 80710102 definitely not a joke, since there has been outrage about it. The error usually appears next to this message:
Can't connect to the internet.
It seems that there are several solutions to this problem, so users need to pay close attention to all below listed methods to completely get rid of this error message.
Solution 1: disable media server connection
If the previous solution has not worked for you, a similar one can help you if you want to solve your problem forever and it means changing the way your PlayStation console 3 connects to the internet. Be sure to carefully follow the instructions below.
Disabling this option in the PlayStation settings 3 seems to have helped many users, while the process is simple:
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From your PS3 menu, go to Settings >> Network Configuration.
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Find the media server connection option and set it to Disabled.
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Check if the error code still appears
Solution 2: adjust DNS settings to a specific DNS address
This DNS has proven to be quite effective in dealing with this error code and changing the PS3's internet settings to this particular DNS address could be quite successful if the instructions are followed carefully..
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Turn on your PS3 and go to Settings >> Network Configuration.
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Thereafter, go to the Internet connection settings submenu and select Personalize.
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Select the type of connection you use (if your PS3 is connected to the router, Choose “Connected” and if you are using a wireless connection, select it instead).
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If you selected the wireless option, set your connection as normal until you get to the IP address menu. If you selected the wired connection, select option “Auto detect” on the next screen and continue to the IP address menu.
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Be sure to configure the settings as follows:
IP address configuration: automatic
DHCP host name: Do not configure
DNS configuration: Manual
Primary DNS: 129.250.35.250
Secondary DNS: 129.250.35.251
MTU: Automatic
proxy server: do not use
UPnP: Enable
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Test your connection and see if the error code still appears.
Note: Alternative primary and secondary DNS addresses may also work:
DNS principal: 208.67.222.222
Secondary DNS: 208.67.220.220
Solution 3: restore the default settings of your PlayStation 3
Restoring default settings is a recommended operation when something goes wrong with your PS3 and basically just restores the following settings:
BD Configuration / DVD
Music Settings
chat settings
System settings
Date and time settings
Accessory Configuration
Display settings
Sound settings
Security settings
Network Configuration
Internet browser settings
This should not be confused with the option to restore the PS3 system, which would also erase all the contents of the hard drive. Follow the instructions below to do so and, hopefully, get rid of the error code.
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In the upper submenu of the PlayStation home menu 3, go to Settings >> System configuration >> Restore default settings.
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Once you select the Restore default settings option, you will see a list of settings to be restored. Scroll through them and press the X button to restore settings.
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After the operation is completed, you will see the initial setup screen that appeared the first time you turned on your PlayStation system 3. You will need to go through the initial setup process before you can use the PlayStation system. 3.
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First, you must have a controller connected and then press the button on the PlayStation.
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Thereafter, you will have to choose your correct time zone. Make sure you choose the correct one, as incorrect setting of date and time can lead to more error codes.
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Select the type of connection you are using (if your PS3 is connected to the router, Choose “Connected” and if you are using a wireless connection, select it instead).
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If you selected the wireless option, set your connection as normal until you get to the IP address menu. If you selected the wired connection, select option “Auto detect” on the next screen and continue to the IP address menu.
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If you choose the wireless option, it should show a list of access points within range of the PS3 console. Select the access point you want to use.
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A “SSID” is an identifying name assigned to an access point. Make sure you try to connect to your own access point or to a point you have access to in the list.
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Select the type of security used for the network and enter the security credentials.
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It doesn't matter if you chose the wired or wireless option, setup should finish now to make sure you save them and continue powering up your PS3.
Solution 4: switch to a different connection type
Most users already know that playing over a wireless connection is unsafe and can lead to high latency and frequent disconnections.. However, some users have reported that sometimes it is the other way around, since they have gone from connecting directly to the modem to using Wi-Fi.
This means that the error code may appear due to a faulty connection to the modem or router. If you were using the Ethernet connection, try switching to Wi-Fi and turn on your PS3 to see if the error code still appears; and vice versa. Both options can help you get rid of the error code forever.
